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Review summary

Created with AI, based on recent reviews

Considering 179 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, highlighting the exceptional customer service. However, some people were dissatisfied with the customer service, mentioning slow responses, generic template answers, and a lack of attention to specific issues. A few other people also felt that the process was chaotic, leading to significant delays in obtaining essential documents like the EIN, and in some cases, incorrect information being registered.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised individual team members for their... See more

Service

Clients share positive opinions on service, with many praising the fast and efficient support, often... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the support team for being... See more

Response time

Consumers generally express satisfaction with the response times. Many reviewers highlight the quick and... See more

User experience

People report positive experiences with user experience, highlighting the platform's ease of use and clear,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've only had three interactions with Doola and all have been positive. LLC & EIN in less than 24 hr. The Gemini AI suggested I pick Doola over Bizee and ZenBusiness; "Best all-inclusive value for e-c... See more

Company replied

Rated 5 out of 5 stars

The whole doola team seems very knowledgeable and helpful with all aspects and tax complexity. Riley Annie Satin Akilesh Kumi Natalia To name a few - and as you can see - how many people i... See more

Company replied

Rated 5 out of 5 stars

We had a very informative and helpful discussion with Apeksha, one of Doola’s CAs. We had a lot of tax questions being business owners of a US company but based outside the US and she really helped u... See more

Company replied

Rated 5 out of 5 stars

Doola has been an excellent one-stop solution for setting up and managing my business. From company formation to sales tax registration, their team made the whole process simple and stress-free.... See more

Company replied


Company details

  1. Business to Business Service

Written by the company

One-Stop-Shop to launch, maintain, and grow your US LLC, C Corp, or DAO LLC from anywhere in the world.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 91% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

These guys have lightening speed…

These guys have lightening speed efficiency. I've booked a demo on the morning, made a decision and went with their formation plan on the afternoon, by next day, I had my LLC incorporated. And that is with two rounds of support emails because of an error on the dashboard. All was settled within hours. I only needed to wait for the EIN. I couldn't have imagined smooter process.

January 6, 2026
Unprompted review
doola.com logo

Reply from doola.com

Hi Ju,

Thank you for this wonderful review! We’re so glad doola was able to move quickly for you—from your demo to choosing a formation plan to getting your LLC incorporated—and make the overall experience feel smooth and efficient.

It’s great to hear our team resolved the dashboard issue within hours and kept communication moving with timely support. We appreciate you highlighting both the speed and the follow-through, and we’ll be sure to share your kind words with the team.

Best,
doola Team

Rated 5 out of 5 stars

Great experience setting up our U.S. company

I’m very happy with my decision to use Doola to set up our company in the U.S. The onboarding process was smooth, communication was clear, and all services were delivered exactly as promised. Overall, a great experience.

November 28, 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Fabrice,

Thank you for this excellent review! We’re so glad to hear that you’re happy with your decision to partner with us for your U.S. company setup.

It’s great to know that the onboarding was smooth and that our communication kept everything clear along the way. Delivering exactly as promised is what we aim for every time, and we're thrilled we hit the mark for you!

We really appreciate your support.

Cheers,
doola Team

Rated 5 out of 5 stars

I don't have to worry about company…

I don't have to worry about company formation at all....Doola does it for me

December 26, 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi MerchantOrbit,

It's great to hear that we've been able to take the weight of company formation off your shoulders!

Giving you the freedom to focus on your actual business goals while we handle the paperwork is exactly why we're here. We really appreciate you letting us do the heavy lifting for you!

Best,
doola Team

Rated 5 out of 5 stars

Informative and helpful CA

We had a very informative and helpful discussion with Apeksha, one of Doola’s CAs. We had a lot of tax questions being business owners of a US company but based outside the US and she really helped us understand everything and really put our minds at ease.
Can only recommend her.

December 8, 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Kate,

Thank you for this excellent review! We're thrilled to hear that your discussion with Apeksha was so informative and helped put your minds at ease regarding your US company's tax questions.

Navigating the US tax system as a business owner based outside the US can be complex, and we're so glad our team could provide the clarity you needed.

We really appreciate your recommendation!

Best,
doola Team

Rated 5 out of 5 stars

Once More Unto the Breach!

Once again, Riley and the crew at Doola have been phenomenal partners in helping me to get my business organized. There is no challenge that they cannot defeat!

If you don’t allow these guys assist in your business endeavors, you would be missing out!

December 17, 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Parrish,

Thank you for this excellent review! It’s fantastic to have you back with us and to hear that Riley and the rest of the crew have been phenomenal partners in getting your business organized.

We love the "once more unto the breach" energy and are always ready to help you defeat any business challenge that comes your way!

We really appreciate your recommendation.

Cheers,
doola Team

Rated 5 out of 5 stars

It is great service.

It is great service.
Keep it up dear Team Doola

Thanks

December 18, 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Tiguh,

Thank you for this excellent review! We're so happy to hear that you've had such a positive experience with our service.

We will definitely keep up the hard work for you and the rest of our community. We really appreciate your kind words and support!

Cheers,
doola Team

Rated 5 out of 5 stars

Best value for eCommerce bundled setup

I've only had three interactions with Doola and all have been positive. LLC & EIN in less than 24 hr. The Gemini AI suggested I pick Doola over Bizee and ZenBusiness; "Best all-inclusive value for e-commerce/digital businesses needing a full bundled setup." Plus, the CEO, Arjun, reached out to me!

December 12, 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Cesar,

Thank you for this excellent review! We're thrilled to hear that we could get your LLC and EIN processed so quickly! Speed and efficiency are exactly what we strive for.

It’s fantastic to know that Gemini’s recommendation led you to us over other options and that you’ve found the "best value" with our bundled setup. We’re also glad you had the chance to connect with our CEO, Arjun!

We truly appreciate your support and are excited to help your e-commerce business grow.

Best,
doola Team

Rated 5 out of 5 stars

Fast, Helpful, and Truly Reliable

I had an excellent experience with Doola. They handled my annual filings smoothly and professionally and they are also taking care of all taxes—everything was done without any stress on my side. Whenever I reached out with a question, they replied immediately and were incredibly helpful. Their support team is reliable, efficient, and truly cares about making the process easy. Highly recommended!

December 10, 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Fida,

Thank you for this excellent review! We're thrilled to hear we could handle your annual filings and taxes smoothly and professionally without any stress on your side.

It's great that our team was immediately responsive and incredibly helpful whenever you reached out. We really appreciate your recommendation!

Best,
doola Team

Rated 5 out of 5 stars

Fast, efficient, and proactive

Amazing experience setting up my Wyoming LLC. The team (shoutout to Maricar!) went above and beyond to ensure my EIN documentation was perfect for banking compliance. They managed to fix an address issue in real-time, allowing me to start operations immediately. 5/5 stars for the speed and communication.

December 4, 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Mike,

Thank you for this amazing review! We're thrilled to hear about your experience setting up your Wyoming LLC. The team (shoutout to Maricar!) will be so happy to know they went above and beyond for you.

It's great that we could fix the address issue in real-time so you could start operations immediately. We really appreciate your 5/5 rating for speed and communication!

Best,
doola Team

Rated 5 out of 5 stars

Really helpful

Really helpful. Helped me to migrate a society from a State to an other one.

December 4, 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Nova,

Thank you for this great review! We're really glad we could help you migrate your society from one state to another.

Best,
doola Team

Rated 5 out of 5 stars

Professional and fast

December 2, 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Eyad,

Thank you for the great review! We're glad our team has been professional and fast for you.

Best,
doola Team

Rated 5 out of 5 stars

A very pleasant experience with Doola

A very pleasant experience with Doola. The service is insanely fast I strongly recommend. Thank you team Doola.

December 1, 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Orta,

Thank you for this wonderful review! We're so glad you had a pleasant experience with us and that our service was insanely fast.

We really appreciate your strong recommendation!

Best,
doola Team

Rated 5 out of 5 stars

Professional and Reliable Service

Excellent service from Doola. The support team is very responsive, helpful, and professional. They made the whole process easy and clear. Highly satisfied and definitely recommend their services.

November 30, 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Mohamed,

Thank you for this excellent review! We're so glad our support team could be responsive, helpful, and professional in making the whole process easy and clear for you.

We really appreciate your recommendation!

Best,
doola Team

Rated 5 out of 5 stars

doola team 🔝

The whole doola team seems very knowledgeable and helpful with all aspects and tax complexity.
Riley
Annie
Satin
Akilesh
Kumi
Natalia
To name a few - and as you can see - how many people involved in making sure we are compliant at all times and we navigate everything accordingly. As foreign business owners it's scary but doola makes it easy

November 25, 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Horia,

Thank you for this wonderful review! We're thrilled to hear our team has been knowledgeable and helpful with all the tax complexity you've navigated.

It's great that Riley, Annie, Satin, Akilesh, Kumi, and Natalia could all support you in making sure everything stays compliant. We know it can be scary as a foreign business owner, and we're really glad we could make it easy for you. I'll make sure the whole team sees your appreciation!

Best,
doola Team

Rated 5 out of 5 stars

A good tax filing experience at a reasonable cost

Doola’s tax team is incredibly easy to work with. While the quality of service can vary depending on who you’re assigned, it’s been a big hit most of the time. We’ve been working with Tushar from Doola for our tax filings and have had a great experience. The pricing is economical, and their ad-hoc tax advisory services add excellent value for the cost. Doola may not be the best for a complex business that needs significant tax planning involving multiple tax jurisdictions, but for straight forward paperwork, they are great.

November 18, 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Yogi_V,

Thank you for sharing your experience! We're so glad to hear that Tushar and our tax team have been easy to work with and that you've had a great experience with the tax filings. It's wonderful to know our pricing and ad-hoc tax advisory services have been valuable to you.

We appreciate your honest feedback about complex tax planning. We're here to support you as your business grows!

Best,
doola Team

Rated 5 out of 5 stars

Too Good

Jaime made the whole experience easy and I felt he was knowledgeable, patient and made the whole process a breeze - highly recommend Doola and they lucky to have Jaime !

November 18, 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Katrina,

Thank you for this wonderful review! We're so glad Jaime was able to make the whole process easy for you. His knowledge, patience, and attention to detail really do make the experience feel like a breeze.

We're lucky to have him on our team, and we'll make sure he sees your kind words!

Best,
doola Team

Rated 5 out of 5 stars

A good experience

Doola made setting up my company easy and straight forward, their customer service is responsive, communicates well and very professional. I am truly enjoying my experience with Doola and would recommend using their services.

November 11, 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Damien,

Thank you for sharing your experience! We're glad to hear that setting up your company was easy and straightforward, and that our customer service team has been responsive and professional. We're here to support you as your business grows!

Best,
doola Team

Rated 5 out of 5 stars

Consistently brilliant support – special thanks to Annie 🌟

This isn’t the first time I’ve needed support from Doola, and once again they’ve been absolutely fantastic. Every time I reach out, there’s always someone available, willing to listen, and ready to help – and that consistency really matters when you’re running a business.

This time I’d like to give a special shout-out to Annie Kapoor. She not only took the time to fully understand my situation, but also went above and beyond to help with a request that was slightly outside their revised SOPs. Instead of just saying “we don’t do that anymore”, she looked for solutions, kept me updated, and made sure I felt supported throughout.

Doola has been a reliable partner for me, and team members like Annie are the reason I’m happy to keep recommending them.

November 7, 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Siraj,

Thank you for the kind words about our support team! It's great to hear that Annie went above and beyond to find solutions for you, even when your request was outside our revised SOPs. I'll make sure Annie sees this - it'll make her day.

Best,
doola Team

Rated 5 out of 5 stars

Amazing service so far

Amazing service so far. Happy to do business with you. Your Delivery time process and customer support have been top notch.

November 7, 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Elikplim,

Thank you for this great review! We're really happy to hear you've had an amazing experience so far. It's wonderful that our delivery time and customer support have been top notch for you.

Looking forward to continuing to work with you!

Best,
doola Team

Rated 4 out of 5 stars

Easiest layout and setup EVER!!!

Doola is hands down my go to for company start up. Its simple use interface, hits the needed metrics, and doesn't break the bank. Ive used them for all 3 companies so far. They have gotten documents and EIN creation done in 1-2 days. Which allows me to start the bank accounts for funding withing the week.

November 5, 2025
Unprompted review
doola.com logo

Reply from doola.com

Hi Steven,

Thank you for this fantastic review! We're thrilled to hear doola has been your go-to for company startups and that you've used us for all 3 companies so far.

It's great that our simple interface, quick turnaround on documents and EIN creation, and affordable pricing have helped you get to bank accounts and funding within the week.

Best,
doola Team

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