Doorbellworld Reviews 526

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their quality, ease of installation, and how well they meet their needs, with many finding exactly what they were looking for. The delivery service is consistently highlighted as prompt and efficient, with many orders arriving quickly and well-packaged. Reviewers also appreciate the helpful customer service, noting that staff are knowledgeable and provide good advice, making the ordering process smooth and reassuring. However, some people were dissatisfied with customer service, experiencing issues such as slow replies, incorrect advice, or problems with order cancellations and product returns. There were also occasional concerns about product quality, with some items arriving damaged or not as advertised, and a few customers noted significant delays in receiving their orders.

What people talk about most

Product

Consumers generally express satisfaction with the product, often highlighting its quality, ease of... See more

Delivery service

Reviewers frequently mention positive feedback about the delivery service, highlighting quick and prompt... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers praising the excellent... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising the support and follow-up... See more

Order

People report positive experiences with order, often finding the website easy to use and receiving their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All went well with installation, though more written word explanation would help with following the diagrams. UPDATE:- Just seen a review from 3 March 2026. They weren't as happy as they could... See more

Rated 5 out of 5 stars

Easy to use website, ordered the three items individually in one basket instead of as a pre-pack, saved a few quid. Product arrived two days later and works perfectly. Very happy overy.

Rated 5 out of 5 stars

Wanted a doorbell that closely matched with doorbells of 100 years ago for my tenement flat. I am hard of hearing so it’s annoying when people can’t see the fashion small wireless doorbell you’d t... See more

Rated 5 out of 5 stars

Outstanding customer service. Royal Mail failed to deliver the product. Sophia at Doorbellworld hunted it down and discovered it had been returned to the depot, but on visiting the depot Royal Mail... See more


Company details

  1. Internet Shop

Written by the company

Sabrebond Ltd trading as Doorbell World Sabrebond Limited is a family run business which was established in Sheffield in 1986. During this time we have gained a wealth of knowledge in doorbell systems and we offer our own Doorbell World brand with some of our products designed and developed dating back 50 years. Other recognised leading brands are selected to offer various levels of functionality and different price points so there is always a product that is right for our customer and we support all these brands with advice and warranties. Our unique doorbells and chime units combine traditional and modern designs with wireless technology making stylish products that are easy to install and compliment homes and businesses of any age..


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

526 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

We are thrilled with our new door bell

We are thrilled with our new door bell. It arrived quickly and was really easy to pair with the bell itself. Lots of rings to choose from if you dont like the once already programmed and best of all, the ring we have chosen doesnt make our dogs bark.

Highly recommend. Nice company to deal with.

March 27, 2025
Rated 5 out of 5 stars

Excellent delivery timescale in my…

Excellent delivery timescale in my instance.
Instructions would be better in English, rather than German and pictures.
When ordering, a prompt to ask if wiring and bell push required would help, as it doesn't state whether one is included or not.
Otherwise, no problem

March 25, 2025
Rated 5 out of 5 stars

Excellent 1st time experience

1st time buyer from Doorbellworld. Brilliant service. The website shows all the measurements for its products making them easier for the buyers to choose from. Also fast delivery.

March 26, 2025
Rated 5 out of 5 stars

Good advice! Great prices! My absolute recommendation!

Good advice!
Great prices!
Very fast delivery!
My absolute recommendation!
****** +
________________
Gute Beratung!
Super Preise!
Sehr schnelle Lieferung!
Meine absolute Empfehlung!
****** +
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De bons conseils !
Super prix !
Livraison très rapide !
Ma recommandation absolue !
****** +
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¡Buenos consejos!
¡Buenos precios!
Entrega muy rápida.
¡Mi recomendación absoluta!
****** +

February 24, 2025
Rated 4 out of 5 stars

Great advice and service

I ordered from the website and everything turned up about a week later. I used doorbell world because I could contact them and make certain that what I was ordering was the right product for what I need. This is valuable.

February 23, 2025

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