Doorbellworld Reviews 526

I received excellent customer service from a member of the Doorbellworld team, I think the persons name was, Richard.

Richard was extremely helpful, professional and understanding. Great asset to your company.

The helpful manner of your staff and the technical info forwarded to me.

Competitive price, low postage costs, v quick delivery.

Easy to install - looks fantastic - just what I'd hoped it would be.
I love it!

The door bell is excellent, good solid brass and delivered early. Website is easy to use.

Contacted Doorbellworld after the “push” button was lost on my existing bell. They responded quickly and identified the correct replacement part, which was a fraction of the cost of a new bell. This was sent out within a few days and works perfectly. Great service!

Great service and product

Very helpful customer service when I was checking fit

Great product and easy installation. Shipped on time.

Nice quality traditional style doorbell, but with the convenience of wireless technology. Promptly despatched.

The company/stockist did not note my delivery address properly, there is another address with a similar name but with a slightly different postcode, and the product went to the wrong address. So I have not receive my order yet!

I ordered a doorbell push, the site description gave dimensions for the recessed hole required to fit the push flush to the frame, when I tried to fit it the actual hole required was much bigger and my frame could not accommodate it. I contacted them, they apologised and told me to send it back for a refund. When the refund was issued, they had deducted the postage. It is unusual for a company to put a customer out of pocket for their error. I contacted them again, but have had no reply.

Placed an order for two door bell kits - have waited nearly a month for the missing UK plug in chimes needed to operate these kits as sold. Hassle of regular follow up, told the missing chimes were being sent last week, now told they’re not available. Chasing returns and a refund of £190.58 via PayPal. Disappointed as great product range and, having read the many positive reviews of Door Bell World, I expected a positive shopping experience. Something has clearly gone wrong with my two orders (19791 and 19748).

I emailed before I purchased the item and asked if it was compatible with a BY302 , the answer came back as YES, by I’ve had no luck with it so far.

Seems to work ok now, many thanks.👍

Great shopping experience through doorbellworld, the one thing that would make the product better though would be a phone app which rings as well. Though you can order more ringers that you can put in other rooms, it’s quite a quiet ring, even on the loudest setting. Works exactly as described though. Would recommend the company, no problems at all!

Item arrived in perfect condition and well packaged.

Easy to order from the company . Doorbell was to replace one which had failed .It works well and was easy to connect with the remote bell chimer .

We purchased a doorbell back in December, we have only just come round to putting it up. The doorbell unit was in perfect condition when we received it, but in less that a week the wooden case had split. As you can imagine we were very upset after waiting so long to put it up. We got in contact and Richard has helped us in sorting this matter out, and provided extra information to limit the risk in this happening again. Would definitely recommend based on their good customer service. 👍

Did not come as a complete kit , but several different mfrers parts .
All worked together ok.