First time user of this company. Good product pricing, easy to navigate website and simple checkout process. Product was in line with description and expectation. Delivery was made quickly and in line... See more
Company replied
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Review summary
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Reviews shaping this summary
Great item at a great price. Also, the independent courier delivered it to the wrong address (my house is hard to find). Ashley Andrews team got on the case immediately and figured out where the packa... See more
Company replied
I ordered two large solid brass bolts and received them within 48 hours via DPD. Well packaged, very slight scratch on polished surface of 1 bolt but acceptable....
Company replied
Easy to use website. Very prompt delivery, keeping me up to date with the whole process. The door knobbs are a good quality & look lovely on the doors. Very impressed. I will definitely recommen... See more
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Company details
- Hardware Store
- Decoration and Interior Design Store
- Do-it-Yourself Shop
- Hardware Accessories Store
- Interior Door
- Kitchen Furniture Store
Written by the company
Welcome to DoorHardware.co.uk, your reliable online source for premium door hardware. We offer an extensive range of only the highest quality products, including door handles, doorknobs, cabinet hardware, pull handles, external hardware, window hardware and electrical switches and sockets. Our carefully curated range is selected for its durability and craftsmanship, ensuring you receive only the best. With a variety of finishes to choose from, you can effortlessly match your hardware to the décor of your home, office, or commercial space. We have a well-stocked warehouse and use next day delivery for all of our orders, allowing us to provide fast and efficient service. Orders placed before midday are also dispatched the same day*, and if your order is over £50 in value, you'll receive free shipping! We are committed to exceptional customer service and always welcome your feedback to help us improve. Thank you for visiting DoorHardware.co.uk – we appreciate your business! *Electrical items are made to order and may take longer to dispatch.
www.Doorhardware.co.uk
Written by the company
- Why choose us?
- At Doorhardware, we are your reliable online source for the complete M. Marcus range. Our extensive collection comes in a variety of finishes, meaning you can seamlessly coordinate your home, shop or office décor.
- Fast and Efficient Service
- All of our products are dispatched directly from our well-stocked warehouse on a 24hr delivery service. Order before midday to receive same-day dispatch.
- Top-Quality Products
- We pride ourselves on delivering only the highest quality hardware, so you can trust us for lasting performance.
- Exceptional Customer Support
- We place customer service at the heart of our business. We are committed to ensuring your total satisfaction every step of the way.
Contact info
11a Narrowboat Way, DY2 OXQ, Dudley, United Kingdom
- 01384247805
- info@doorhardware.co.uk
- doorhardware.co.uk
4.9
Excellent
408 reviews
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Reply from Ashley Andrews Limited
Thank you for your feedback; we're pleased you chose to purchase from us.
Some amazing products
October 28, 2023
Reply from Ashley Andrews Limited
Thank you for your comment; we are constantly trying to update our range and provide more styles, products and finishes to suit everyone's needs.
They supplied the correct product at an…
They supplied the correct product at an acceptable price, speedily.
November 10, 2023
Reply from Ashley Andrews Limited
Thanks for taking the time to share your comments; we appreciate it.
Very accurate product description
Very accurate product description, what I ordered was exactly what I needed, promt delivery too, thank you
November 4, 2023
Reply from Ashley Andrews Limited
Thanks for your comments. We try to provide as much information as possible, and do update if we find anything more we can add, so that's really pleasing to hear.
Very helpful company with a fantastic…
Very helpful company with a fantastic product
Roisin was particularly helpful and very nice to deal with listening to you needs all the way through before coming out with the answer
Making you feel like a valued customer
It’s the little things that sometimes mean the most
November 2, 2023
Unprompted review
Reply from Ashley Andrews Limited
We try our absolute hardest to provide the best service around, and we do value each and every customer. Thank you for choosing our company and taking the time to leave feedback; we really do appreciate it.
Good quality products
Good quality products with plenty of options for each item. The website was easy to use and provided more specifications about each product than other sites I looked at.
October 8, 2023
Reply from Ashley Andrews Limited
We try to provide as much information as possible and are always looking at ways to improve the website to make it as accessible as possible, so we're really pleased to hear your comments.
Reply from Ashley Andrews Limited
Thanks for taking the time to leave a positive review, we really appreciate your custom.
Fast and helpful service as always 😊
September 28, 2023
Reply from Ashley Andrews Limited
Thank you, we're grateful that you choose to return to us time and time again :)
Perfect handles
October 12, 2023
Reply from Ashley Andrews Limited
We're so pleased to hear you're happy with your purchase; thanks for commenting.
The handle is very well made and…
The handle is very well made and exactly what we were looking for
October 4, 2023
Reply from Ashley Andrews Limited
We're so pleased to hear you're happy with your purchase from us. Thanks for taking the time to comment
window furniture, great response same day despatch
great response same day despatch, very good quality goods
August 6, 2023
Reply from Ashley Andrews Limited
Thank you for your comments, we're really grateful that you took the time for us. We hope you'll use us for future hardware purchases.
Fast delivery good product
August 29, 2023
Reply from Ashley Andrews Limited
Thank you for taking the time to leave us positive feedback; we're very grateful
What a great company to deal with from…
What a great company to deal with from product knowledge to quality and deliver on time as o had builders waiting with use this company again
August 29, 2023
Unprompted review
Reply from Ashley Andrews Limited
Thank you for your kind words. Our aim is to always be competitive, provide a fast delivery, and the best service possible before and after the sale; we really do appreciate your custom and comments.
As always have the stock to deliver
As always have the stock to deliver. Great service
August 20, 2023
Reply from Ashley Andrews Limited
Thanks so much for taking the time to comment; we really appreciate your feedback and work hard to ensure our stock levels are sufficient for demand
Polished brass door Numbers
Ordered new polished brass door numbers. A quality product that arrived the following day.
Excellent service
July 25, 2023
Unprompted review
Reply from Ashley Andrews Limited
Thank you so much for taking the time to leave us feedback. We really appreciate you choosing us and hope you'll remember us in the future :)
Brass Front Door Knocker
Brass Front Door Knocker
Impressive heavy shining brass knocker. Expected to line up exactly two screws holes from existing knocker and despite careful measurements to millimetres required to drill further holes! The new machine screws enclosed needed to be cut shorter. This was a new skill for me, so somewhat apprehensive BUT worked fine. Finished product on door is lovely.
July 14, 2023
Reply from Ashley Andrews Limited
We're pleased to hear you managed to fit the product yourself, and without too much drama. Our products are designed with UK standards in mind, so we try to make the process as easy as possible for DIY amateurs and experts alike. Thanks for choosing our product and we hope you'll think of us again for any upcoming projects
Excellent service
I spoke to Roisin who totally understood that I had to replicate the front door and not change anything as it was protected under a covernant. Roisin knew exactly what to do/order and made the whole process very easy and stress free.
July 13, 2023
Reply from Ashley Andrews Limited
Thank you so much for your kind comments; although you'd done your research as well, which definitely helped! Thanks for choosing us to help with the refurb
very good quality product just a bit…
very good quality product just a bit slow to arrive - I suspect the unusual item I ordered was not in stock letting me know the expected arrival date would have helped
June 26, 2023
Reply from Ashley Andrews Limited
Thank you for your comments. When you placed your order, there was a notice on the website homepage stating 'Orders placed after 12pm on 27th June would not be dispatched until 3rd July due to a change with our ERP system'. We also put up notices on social media to advise our customers that there would be a delay. We are sorry if you missed this information before placing your order. We usually dispatch within 24hrs (Mon-Fri) and use Next day delivery with DPD.
It was a very straightforward…
It was a very straightforward experience from start to finish. In particular I had a query and the help desk was the most helpful I have experienced in recent times
June 26, 2023
Reply from Ashley Andrews Limited
Thank you so much for your comments. Service really is top priority for us, so we're glad to have helped you with your query
Reply from Ashley Andrews Limited
Thanks for your comment, we appreciate your business
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