DoorLoop Reviews 264

I had a terrible experience with DoorLoop just 2 months in. As a property manager I encountered payment processing fraud, lack of true customer service primarily because I was chatting with an A.I bot non-stop and because the payment processor is one that has an established partnership and vetted interes in DoorLoop.

I submitted a detailed lengthy complaint to the FTC and accused DoorLoop of using SaS companies to get away with illegal fees and stealing money from small business who who subscribe to their service by paying an upfront fee for the entire year [money they won't give you back - even if you encounter issues with them a month in and request a refund]. I experienced some serious ethical violations with DoorLoop and I hope anyone who reads this learns more about payment processor fraud and how it works with B2B, SaS companies.

Sincerely,
Good Samaritan.

Ease of Use. Very user friendly and extremely effective to get the job done on time.

DoorLoop is extremely user friendly and easy to maneuver around. I use it every day to make sure tenants have paid, enter necessary tasks, check payroll, reconcile bank accounts, send reminders to tenants, and so much more.

After switching from an IBM platform over to DoorLoops cloud-based program the ease of use and effortless ability to handle everything from AR to AP to work orders and leases was a game changer. Being able to access my data on the fly anywhere at any time is amazing.

The ease of accomplishing the tasks quickly and efficiently.

The software is easy to navigate. Changes can be made very quickly.

We've used doorloop for the last 14 months and LOVE how easy it makes managing our multiple properties. The team is ALWAYS willing to help with my questions, even if they're trivial.

This system is awesome because it allows me to be in communication with my tenants no matter where I am in the country. All communication is documented, and I love the accounting system. I have shared this system with many of my real estate colleagues. This is the next generation of property management. No need for a property management service.

DoorLoop has been a game-changer for managing my properties! The platform is incredibly user-friendly, making it easy to handle rent payments, track maintenance requests, and communicate with tenants all in one place. Their customer support team is always responsive and helpful whenever I have questions. Highly recommend DoorLoop to any property manager looking for an all-in-one solution!

I'm super happy with Doorloop! The platform is super easy to use and makes managing rentals so much simpler and more efficient. It’s packed with all the features I need, like handling contracts and communicating with tenants. Plus, their customer support is super quick and always helpful—they solve any issue in no time. I totally recommend Doorloop if you're looking for a reliable and hassle-free rental management solution.

This company excels in customer support, offering personalized one-on-one training for the initial setup. Their online university features an extensive library of videos, making it easy to learn the software at your own pace. With multiple learning options, they provide excellent tools to meet your property management accounting needs.

I found this extremely helpful. I am able to manage my properties easily myself. It saves a lot of money. Their services are awesome. Always available and very professional. Recommends strongly

DoorLoop is a great Rental program and easy to use in the office and very Tenant friendly. I would highly recommend it to anyone.

It's a great software, helped me organize my business and running smoothly. Great customer care.

The set up process was easy and it has all the features I needed to manage my complex in one place.

The ease of using the App. The ability to do almost all of the same functions on the App as on the desktop version. Also the AI tech support is amazing. One of best AI search tools I have seen.

Doorloop is accessible and easy to navigate. I really enjoy using it. Any questions Ive had the customer service team is always available.

The app is straightforward to use and whenever you feel like you're getting stuck there are resources built into the system which are very helpful.

I manage two separate apartment complexes along with other properties in my area. I needed a one-stop shop, when it comes to maintenance requests, payment portals, late fee manangement, and accounting. I have had Doorloop about a year and half now, It did take me a while to get use to not talking to someone, but now I prefer the online chats. There are so many features that I haven't tackled yet, but for my day-to-day operations, it is everything I need. I was reccomended Doorloop at a property management conference after I realized other software platforms didn't have everything that I was looking for. My tenants prefer it, because we were still writing checks at the beginning of this year, and that was such a huge hassel for them and me. I think anyone who needs a good managment system will be satisifed.

Doorloop is great because of its great and live customer support.