Doorwins aluminium windows and doors Reviews 46

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Extremely happy with the overall supply and fit of our family homes windows, doors and roof lights. We went with an aluminium profile and although there were afew to choose from, Cortizo seemed to be... See more

Rated 5 out of 5 stars

all in all a good excperience with the help choosing styles in aluminium windows and doors and roof lights for our family home in richmond london. Avi was excellent at looking over and helping in chan... See more

Rated 5 out of 5 stars

57 aluminium windows , 17 doors and 18 roof lights supplied for our most recent development, a new build of 7 new builds of homes and twin apartments. Doorwins group and companies came through as p... See more

Rated 5 out of 5 stars

good manufacture by doorwins company on our new apartment building project. They supplied all the units on time and then towards the last few units gave us a helping hand with finalising and finishing... See more

Company replied

Company details

  1. Door Supplier
  2. Aluminum Frames Supplier
  3. Aluminum Window Manufacturer
  4. Door Manufacturer
  5. PVC Windows Supplier
  6. Window Supplier

Written by the company

Doorwins specialise in aluminium windows and doors and also upvc windows and doors and are a main double glazing manufacturer in London, the most popular itema they do are amongst: manufacture and supplier of aluminium doors and windows, Roof lights , patio and front doors and bespoke units. Doorwins are a main manufacturer for replacement windows and doors whether you are looking to buy new ones or just obtain a quote with online price for double glazing. Bifold doors Sliding doors sliding windows Casmenet windows Tilt n Turn windows front doors back doors patio doors Office 3, 186 Greenford Avenue Hanwell , London , W7 3QT


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

46 reviews

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Rated 4 out of 5 stars

doorwins complete 27 apartments in the heart of London…

27 apartments in the heart of London that required aluminium and upvc doors, windows and entry door systems to match the residents needs were taken on by doorwins. They surely delivered a sturdy profile by the name of cortizo and the pvc was smart companies. They will be working on the roof to create a bespoke glass house for residents to attend to there gardens and consists of shaped triangular windows which i have seen in production. I am proud to say that all went perfectly fine and the process was simple as they took on most of the technical detailing and recommended the perfect products to us. The only shortfall was the time of the PVC doors which went afew days over schedule but was given a better price due to this, very decent of them, do try if in the market for new windows and doors

July 19, 2024
Unprompted review
Rated 1 out of 5 stars

No Aftercare

Unfortunately I am having to leave a negative review as Avi has been completely ignoring my calls and messages for a few weeks now. I had patio doors installed around 2 years ago and was initially happy with them, however recently the door stopped locking and there was a break in as a result. The locksmith brought in to fix the issue stated that the doors had not been correctly fitted (inadequate packing) leading to movement which meant the lock no longer lined up. I informed Avi, hoping that the guarantee promised on his website would cover this, but after dismissing my comments on the phone, he ended the call then proceeded to ignore any further contact with me. Extremely disappointing and unhelpful.

July 19, 2024
Unprompted review
Doorwins aluminium windows and doors logo

Reply from Doorwins aluminium windows and doors

Hi haitham, sorry about any confusion, I have looked into this and the damage caused to your tenant was to the lock of direct wear and Tear to the handles not the frame, the frame is covered for min 10 years mate

Rated 5 out of 5 stars

Doorwins made a real impression on our…

Doorwins made a real impression on our familybhomes replacementbwindows and doors and we wouldn't use anyone else again. Professional and fair priced company means that we can now move forth on our actual plans for other parts of the home which require attending to

All in all a pleasant experience and worked with the architects to get it all rite

March 12, 2024
Unprompted review
Rated 5 out of 5 stars

doorwins delivered a great sturdy…

doorwins delivered a great sturdy product which was a perfect frame fit, the gap was minimal and the profile is top class, we went for 17 units in all with most being aluminium sliding windows and french style front and patio doors. I would recommend them and use them again in the near future

March 9, 2024
Unprompted review
Doorwins aluminium windows and doors logo

Reply from Doorwins aluminium windows and doors

Hey Robert thanks for the kind words , it’s always easier when the client is easy to work with

Rated 5 out of 5 stars

good manufacture by doorwins company on…

good manufacture by doorwins company on our new apartment building project. They supplied all the units on time and then towards the last few units gave us a helping hand with finalising and finishings as the project was on a deadline and many of the windows and doors were bespoke designs so specialists were required. Would use again in a heart beat

March 8, 2024
Unprompted review
Doorwins aluminium windows and doors logo

Reply from Doorwins aluminium windows and doors

Alejandro , thank you for the kind words and we got u on the next one too , it was a pleasure mate

Rated 5 out of 5 stars

doorwins aluminium was never pushy sales

doorwins aluminium was welcoming and very helpful from start, the one thing i liked was zero pushy sales tactics, they measured our home and left us with an exact quote and let us get back to them. Almost 3 months later we have had our doors and windows all fully replaced for new ones and i would recommend them to everyone that requires replacement of windows and doors

February 7, 2024
Unprompted review
Doorwins aluminium windows and doors logo

Reply from Doorwins aluminium windows and doors

Thanks for sticking in there with us Roger

Rated 5 out of 5 stars

Doorwins assigned a very knowledgable…

Doorwins assigned a very knowledgable person that knew all the answers to aluminium windows and doors for 27 new build homes, we have since had the doors and windows along with roof lights manufactured, supply and fit by the same firm, all went excellent to be fair , we did have a new commercial project that required a curtain walking but they didn’t waste our time and told us straight to go for another company that provide these facades as a single unit, good experience over all

December 19, 2023
Unprompted review
Doorwins aluminium windows and doors logo

Reply from Doorwins aluminium windows and doors

Thank you Jimmie , the project for so many windows and doors was a real beast and we’re glad to have made it a smooth journey for you guys

Rated 5 out of 5 stars

saved a building project for us last year

originally searched for an aluminium supplier when we were left in a bad spot by a cow boy builder that was situated in southall of west london, these guys came to measure on a day that the builders were not at at the site and it saved us big time. We didnt say to doorwins staff that we hired a builder but rather went with the flow that me and my partner had done alot of DIY just to see if we would be praised and probably trying to save money. It turned out that alot of the structural work was bad and that we had infact had rotten wood in some frames of the windows and doors, the lanterns had joints which they had not see before and overall the site was really bad, once we knew all this after doorwins turned down the project as they could not supply us insurances, we done some research and had the council come in to check the building work, doorwins were spot on in advising and guiding what a shambles the site was and would never pass so being only 12 grand down so far we decided to stop any work with the contractors and let james know everything (doorwins rep). He continued to guide us and help find a builder that was renown for the work and one that they personally had used before, the building constructor (company) helped us massively by firstly taking care of all the bodge work done by priors and then secured the building getting a pass from council, now it was time for windows and doors and we went with no other than james assignee who supplied us the exact colour and sturdy frames we were looking for , the slide and glide systems are easy to handle for my grandma too and the kids , i would recommed this company with high standards of work and good at helping before thinking about money, they are safe to use for sure

November 7, 2023
Unprompted review
Doorwins aluminium windows and doors logo

Reply from Doorwins aluminium windows and doors

That is an excellent few words my friends , I am hounded you feel this way and am very glad we could turn your previous bad experience into a good one, we also hate it when builders and companies take customers for granted due to lack of knowledge on construction, those types of builders actually target such people that they know would not have had the knowledge to know any better. Glad to have been of assistance and James was very happy to have seen the review tonight, you can tell because it’s am hours . Anyways , always happy to help show people the correct path and the building constructor are a very good team of contractors that take there home building very seriously so we only ever deal with them, they have never let us down

Rated 5 out of 5 stars

Doorwins aluminium are a recommendation from us

whilst going over atleast 4 quotes from aluminium windows and doors suppliers in london we noticed that there were many advisables in this one, it had suggestions according to the drawings we supplied which showed us that the company actually goes above and beyond the call of duty to make sure the correct product is chosen and even saved us money along the way. My partner thought that a certain sliding system was the best way as it was highly priced and well spoken of but the team thought that this system would have caused us problems in the long run had we gone with it (even though it was more profit for them) , the fensa certificate covered everything and was supplied by the fitters as an extra and we have 10 years manufacturer warrantee with the warehouse eitherway so not an issue, i would recommend them and also will be using on property number 2 this summer, thanks guys

January 2, 2024
Unprompted review
Doorwins aluminium windows and doors logo

Reply from Doorwins aluminium windows and doors

Thank you tyron, your project wasn’t easy that’s for sure but glad to have advised you correctly and we didn’t mean anything by turning down the project originally, it’s just that we wouldn’t guarantee such work that cuts corners , you have a family and so do all of our team members so would only want the safest construction for them. The aluminium windows and doors will last you a lifetime and that we can guarantee, the profile cortizo has taken a lot of the uk market and won over a lot of home owners due to its strength and sleekness , we hope you enjoy the new doors and windows bud and are here if you need any further guidance or any hope in the future, thank you ☺️

Rated 1 out of 5 stars

Doorwins referred me to VERGLASUNG LTD

Doorwins referred me to VERGLASUNG LTD,

They straight up lied to me from day one, the windows arrived 3 months late, and some of them were single not double glazed (he refused to change them).

His fitters ruined my new carpets which I had to pay to get cleaned.

He is not FENZA certified, which he lied to me about, and I took multiple days off work when he told me they would fit the windows but they never turned up.

These guys are cowboy middle men who order windows from a supplier and don't make them like they tell you they do.

I had to pay £4000 to another tradesman to get the windows pointed and all the architraves sorted, and even painted, yes they fitted unpainted windows and told me that's how they come and I'd have to pay extra to have the timber ones painted.

Do yourself a favor and avoid these guys.

I'm currently talking to FENZA about the company that issued the certificate which I'd never heard of and I'm taking legal action.

September 14, 2023
Unprompted review
Doorwins aluminium windows and doors logo

Reply from Doorwins aluminium windows and doors

Hi Rowan , you required originally a couple of units in upvc which was very small for us and we passed it to a company that could help but now finding out that you required more units. Having looked into this deeper it appears that there’s a lot of messy transaction created from both sides , karans being the fensa for 8 windows and 10 was required, we’ve looked at documents and messages stating that you have changed your mind a number of times after manufacture go ahead had been given, opening changes, declined like for like which should have been single glazed for double glazed , switched from upvc to wooden windows and also further changes to aluminium in the rear of the home and also a colour addition as wooden windows will only be supplied in timber look and in under any circumstance would require further paint which karan has asked you to pay for from the balance. Quite frankly these changes would interrupt any manufacture process to be fair and As for your fensa certificate is looks like karan is willing to add the further 2 windows at £300 as every certificate does cost them.

Please send an email if you would like the fensa certificate re issued

Rated 5 out of 5 stars

Aluminium windows, doors and roof lights

I recently decided to upgrade my home with aluminium windows and doors, and choosing Doorwins was the best decision I could have made. From the very first call, their team demonstrated a deep understanding of my unique preferences and offered tailored solutions that perfectly matched my home's aesthetic.

The installation process was a breeze. The Doorwins crew was punctual, courteous, and incredibly skilled. They transformed my living space with beautifully crafted windows and doors that have not only enhanced the look of my home but also its energy efficiency.

Their attention to detail was impeccable, and their commitment to customer satisfaction was evident in every interaction. They even followed up a week later to ensure everything was functioning as expected - a testament to their excellent customer service.

In a market filled with options, Doorwins stands out for their exceptional craftsmanship, personalized service, and commitment to quality. I wholeheartedly recommend them to anyone looking to enhance their home with high-quality aluminium fittings.

November 14, 2023
Unprompted review
Rated 5 out of 5 stars

Doorwins are Genuinely a very good company to go for

Genuinely a good company to go for if you have a dire need or future need for windows and doors or roof lanterns. James is awesome and helps out in every way , gets things done that most could not is all I will say, he’s a star.

The United that we actually bought were
2 x bifold doors (4 pane and 6 pane)
1 x Sliding style heavy aluminium
13 x casement and sliding sideways windows

So no small order that wasn’t pushed or tested to limits such as lead times and replacement glass , not everything was accounted for on the first delivery but those items were with us the very next day, no hesitation or excuses

October 6, 2023
Unprompted review
Rated 1 out of 5 stars

Dirty Glazing Poor Communication

Really bad experience with this company, paid over £8000 for patio doors and windows. The installation was rushed and had to redone due to leaking rooflights and crumbling mortar. Most of the glazing units have marks on the glass and although the company agreed to change these..... the replacement units then arrived with streaks and marks on the inside of the unit and were taken away four weeks ago. Since then they have not returned! Very poor communication and bad experience causing a lot of stress. Every time the sun shines all you can see are marks across the new windows and doors :( We are now considering paying a local glaziers to provide new glazing as we cant contact this company. AVOID

September 1, 2023
Unprompted review
Doorwins aluminium windows and doors logo

Reply from Doorwins aluminium windows and doors

Hi louise , sorry for any inconvenience caused but after a thorough investigation , we’ve found that any promis kept by our staff (James at doorwins) was kept and £800 was compensated to you for any troubles. However , doorwins is a group and doesn’t deal with just one company but we are looking into the company that was assigned to your installations and manufacture and if their is a quality issue with any other customers then we will be taking strict action

Rated 5 out of 5 stars

We've now used it more than once and…

We've now used it more than once and for both aluminium and uPVC windows or doors, the west London branch helped us replace all our dealing homes' windows and doors and the central London team came out to our rented home in kensington and helped us change all the doors and main door for the tenants, tenants also told us they were a good company with very well manners, took away all the old units and rubbish, no need for skips on both occasions , luckily, will share with friends and family confidently

August 1, 2023
Unprompted review
Rated 5 out of 5 stars

2 days before xmas emergency supply and fit

For the past four years, my team has been using doorwins group companies in Greater London, Buckinghamshire and other surrounding areas, and I want to be as honest as possible. In the past, there have been some bad times, such as when Corona hit, all supplies were put on hold, and recently, the snow just slowed our entire project down due to windows and doors deliveries. However, we have never experienced a refund or resupply issue, nor have we worried about quality or final delivery.

December 24, 2022
Rated 5 out of 5 stars

all in all a good excperience with the…

all in all a good excperience with the help choosing styles in aluminium windows and doors and roof lights for our family home in richmond london. Avi was excellent at looking over and helping in changing the drawings and plans and gave us many choices to choose from. Our builders also liked that the set backs were minor and fixable on the spot so kept the whole project within our budget and time frame. Will use again for aluminium glazing

April 25, 2023
Unprompted review
Rated 5 out of 5 stars

used this company for new windows and doors

used this company for 6 new build homes in the buckinghamshire side of greater london, we had a very different type of design and very bespoke to the italian designer and developers. We had our doubts that units would not end up as required but was proved very wrong after there team delivered a great quality design for the aluminium tilt n turns with triangular shape frames. we have booked them in for the next full apartment block on aluminium doors and windows and a small mix of upvc

April 26, 2023
Unprompted review
Rated 5 out of 5 stars

Aluminium windows supplied on time

All the windows and doors were delivered to schedule , the project was done in 4 parts due to the scale of it and stage payments as well as stage delivery were all setup one after the other , finished product looks good

March 13, 2023
Unprompted review
Doorwins aluminium windows and doors logo

Reply from Doorwins aluminium windows and doors

Thank you Zane , we’re happy that your happy with the final windows and doors , your drawings were all remade from start to finish which helped

Rated 1 out of 5 stars

Poor and unreliability

I have ordered and paid for 3 windows and 1 French door. Following a long delay and several delivery dates that never occurred, the company promised the date of delivery and installation. The windows and French have never been installed. The company set a date, believing the installation will be done, it did not happen at all. I have therefore requested a full refund due to the poor service and unreliability of this company.

March 13, 2023
Unprompted review

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