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Dore To Door Specialist Handling Ltd Reviews 3

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TrustScore 3 out of 5

2.9

Logistics Service
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Company details

  1. Logistics Service

Information provided by various external sources

Dore to Door provides an established, complete and unrivalled logistics service, focused on the handling of specialist goods and consignments. We undertake both large and small projects within the UK, Europe and international destinations. All of our staff and drivers are highly trained and experienced in all aspects of specialist handling logistics. Providing a range of expert services from airfreight handling and road transport, to Last Mile Logistics and secure warehousing, our team is on hand to deliver a service that others find hard to match.

Contact info

2.9

Average

TrustScore 3 out of 5

3 reviews

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Rated 1 out of 5 stars

Appalling attitude and customer service

Dore to Door undertook a removal job for one of my neighbours and whilst they were reversing the vehicle caused damage to my property. I made contact with Dore to Door on numerous occasions without much success. Several phone calls later and having to provide proof that it was my boundary and photos of the vehicle and damage caused, they agreed to settle a proportion of the cost of the damage. Their customer service is somewhat to be desired and the attitude of one of the Managing Directors was appalling as in his words "fed up to the back teeth with this". I would not be recommending this Company as if their attitude is bad would you trust them with your wordly goods.

August 17, 2021
Unprompted review
Rated 1 out of 5 stars

The dore to door van drove aggressively…

The dore to door van drove aggressively and dangerously.

February 8, 2021
Unprompted review
Dore To Door Specialist Handling Ltd logo

Reply from Dore To Door Specialist Handling Ltd

UPDATE - Reviewer declined to supply more information to company, invalid review

Hi , you have left this review on our company for service review . Whilst we appreciate you have had some experience with one of our vehicles i would appreciate the opportunity to have some more information so this can be dealt with internally. We pride ourselves on a high level of service and this is not the sort of review we would like to see on here. please contact us to discuss further please

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