Dormio Resorts & Hotels Reviews 

5,741
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Nice and clean resort. The facility was great: spacious and practical. Ideal for a family with kids. Very quiet place, especially during nighttime.

Rated 3 out of 5 stars

We stayed at the hotel from April 26 to May 3. The facilities are great, and the swimming pool and spa were very nice. However, the restaurant kitchen closes too early, which was inconvenient. The bed... See more

Company replied

Rated 4 out of 5 stars

Perfect accommodation nestled in the mountains. Everything was clean and well-maintained. For the future, a regular supermarket closer by would be desirable, as you are currently situated in a remote... See more

Rated 4 out of 5 stars

Beautiful area with great walking opportunities, even directly from the park. Our stay in an 8-person house was fine, but nothing more than that. If you're staying with a larger group, the facilit... See more

Company replied

Company details

  1. Vacation Rental
  2. Hotel
  3. Vacation Home Rental Agency

Written by the company

Boek een lekker weekendje weg of een heerlijke vakantie in de luxe vakantieresorts van Dormio Resorts & Hotels. Je vindt onze resorts en hotels in heel Europa.


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4.3

Excellent

TrustScore 4.5 out of 5

6K reviews

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4.3

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(5,741)

705 reviews in the last 12 months

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Rated 5 out of 5 stars

Very satisfactory stay at Feriendorf Obertraun

The resort is beautiful located, has very friendly and helpful staff. The chalet is nicely furnished and very well maintained. The house is cleaned properly. Sufficient information regarding the Feriendorf, the town and the surrounding area is readily available, both on and offline, The stay has been relaxed, quiet and satisfactory. This is definitely a place to come back to again

April 11, 2022
Unprompted review
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Reply from Dormio Resorts & Hotels

Dear Augustin Baumer, thank you so much for your lovely review. We love all the compliments you give our resort! We hope to see you again in the future! Kind regards, Tessa - Dormio Resorts & Hotels

Rated 5 out of 5 stars

Another great stay at Dormio Les Portes…

Another great stay at Dormio Les Portes Du Mont Blanc Residence. Well appointed residence in a great location for Skiing ( and walking and cycling in th summer). Friendly, helpful staff and management. Ticks all the boxes for our family

April 11, 2022
Unprompted review
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Reply from Dormio Resorts & Hotels

Dear Richard Michael Lucas, how lovely to read that you had another amazing stay at our resort. We hope to see you again soon! Kind regards, Tessa - Dormio Resorts & Hotels

Rated 5 out of 5 stars

Fantastic recreational place for family…

Fantastic recreational place for family and friends. Must visit destination.

April 5, 2022
Unprompted review
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Reply from Dormio Resorts & Hotels

Dear Anjan, thank you so much for your amazing review. We hope to see you again soon! Kind regards, Tessa - Dormio Resorts & Hotels

Rated 5 out of 5 stars

Room as described

Room as described. Clean well equipped. Heating and aircon installed. Onsite restaurant perfect, service and food spectacular. Ideal for a relaxing break. Would recommend taking food as supermarkets not easy to get to. The spa facilities are clean and well run. Was disappointed with the balcony it was one of the smallest but with a very large table taking up most of the space. (We booked a deluxe room ) english tv was unavailable we were told someone would check, he never came. We will return but book a bigger balcony room.

March 30, 2022
Unprompted review
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Reply from Dormio Resorts & Hotels

Dear Helen Graham, thank you so much for leaving your feedback behind. Lovely to read that you had a nice stay at our resort. What unfortunate to hear that nobody came to repair the television. Sorry for the inconvenience! We hope to see you again! Kind regards, Tessa - Dormio Resorts & Hotels

Rated 5 out of 5 stars

Excellente location

Excellente location. Great welcoming staff on premises. Great amenities (indoor swimming pool, spa, sauna, hammam steam room) and having Sport 2000 ski shop in the resort is just great to be able to rent and demo skis etc (very knowledgeable staff there too). The Chalets are well maintained, obviously things break etc which is expected from busy and popular destinations, they have a technician that can address quickly any trouble. Easy to ski out… ski in is possible but involves off piste and some hiking (not for beginners), so just take the free bus to come back to the Chalet…

March 12, 2022
Unprompted review
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Reply from Dormio Resorts & Hotels

Dear Alexandre Boesch, what amazing that you took the time to write down this review. Lovely that you enjoyed all the amenities. We would like to thank you for leaving this review behind. We hope to see you again! Kind regards, Tessa - Dormio Resorts & Hotels

Rated 5 out of 5 stars

Super

Super! 👍🏻 Everything was great

March 3, 2022
Unprompted review
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Reply from Dormio Resorts & Hotels

Dear Paula Schüssler, how amazing to hear that your stay was super! We hope to see you again! Kind regards, Tessa - Dormio Resorts & Hotels

Rated 5 out of 5 stars

the hotel is good value

the hotel is good value, i strongly recomemed.

February 2, 2022
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Reply from Dormio Resorts & Hotels

Dear WENJIE ZHOU, thank you so much for your amazing review. Lovely to hear that you would recommend our resort. We hope to see you again soon! Kind regards, Tessa - Dormio Resorts & Hotels

Rated 4 out of 5 stars

Beautiful view

Beautiful location and good wifi, breakfast can be improved with more varieties and bathroom can be more cleaner.

January 1, 2022
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Reply from Dormio Resorts & Hotels

Dear Michelle Jane Arguelles, thank you so much for your review. It is lovely to hear that you enjoyed the location so much. We have written down your improvementpoints about the breakfast and the cleanliness of the bathroom. We will discuss this internally. We hope to see you again! Kind regards, Tessa - Dormio Resorts & Hotels

Rated 4 out of 5 stars

In general nice experience

In general nice experience, but small details should improve. E.g. not enough toilet paper not even after asking for it.

November 16, 2021
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Reply from Dormio Resorts & Hotels

Dear guest, thank you for leaving your feedback behind. It is good to read that you had a nice experience at our resort. We will write down the small details regarding the improvements! Kind regards, Tessa - Dormio Resorts & Hotels

Rated 4 out of 5 stars

Had such a pleasant stay

Had such a pleasant stay. Wonderful houses and facilities. Other than the uncomfortable beds and pillows, an excellent place!

November 12, 2021
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Reply from Dormio Resorts & Hotels

Dear D.D, it is so great that you had a pleasant stay. It is unfortunate to read that you experienced the beds and pillows as uncomfortable. Thank you for leaving your feedback behind and we hope to see you soon again! Kind regards, Tessa - Dormio Resorts & hotels

Rated 5 out of 5 stars

Nice place to unwind.

November 2, 2021
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Reply from Dormio Resorts & Hotels

Dear Jitender Singh Negi, thank you so much for leaving this positive review behind. We hope to see you again! Kind regards, Tessa - Dormio Resorts & Hotels

Rated 5 out of 5 stars

Nice small rooms

Nice small rooms. Great layout next to a big lake. Nice staff with a small store. Breakfast could be better for people that dont eat so many animals.

October 15, 2021
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Reply from Dormio Resorts & Hotels

Dear Barclay Richey, thank you so much for leaving your feedback behind for Dormio Resort Obertraun. We really appreciate it! It is good to hear that you enjoyed your stay. Thank you for the feedback about the breakfast, with the input from our guests we can improve our resort and facilities. We hope to see you again soon! Kind regards, Tessa - Dormio Resorts & Hotels

Rated 2 out of 5 stars

A week at Dormio Maastricht

The resort has great potential. Excellent, spacious accommodation, pleasant surroundings, lovely pool. Unfortunately, the day to day service does not match up. The entrance, lift, stairs to our apartment were dirty when we arrived and filthy by the time we left, a week later - not cleaned at all. The information brochure provided is scant, reception staff dismissive and be prepared to supply your own hair drier, toilet rolls, rubbish bags ..... and likely, some towels also. Should be really easy to lift the bar to excellent!

October 15, 2021
Unprompted review
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Reply from Dormio Resorts & Hotels

Dear Graham Randall, thank you for your honest and comprehensive review. We appreciate guests giving feedback so that we can optimize our services. We will pass it on internally. Kind regards, Tessa - Dormio Resorts & Hotels

Rated 2 out of 5 stars

Overall we enjoyed the hotel

Overall we enjoyed the hotel. However one of our suitcases appears to have been stolen. We arrived with 5 but when we went to pack up there were only 4. The hotel manager didn’t follow up with us as promised. We had hoped that the suitcase would be replaced especially since we spent so much money at the resort. We were there for a month. We will place an online review shortly but wanted to allow the hotel the opportunity to rectify the issue first.

August 1, 2021
Rated 4 out of 5 stars

a good experience

a good experience. Accommodation is simple but clean and pleasant, staff are helpful and the surroundings and peaceful and well maintained. We will certainly go to Dormio again.

June 9, 2021
Rated 2 out of 5 stars

"Luxury"?? Yeah, no.

I don't think that the "luxury" "waterfront" villas are a good value. Very cheap finishes, poorly maintained. Not at all "luxury"... The price is far too high for this. Scratchy, smelly, old bath towels (not luxury). Weedy, poorly maintained grounds (not luxury). REQUIRED to not leave dishes in dish washer, running. Must empty your own trash? I've rented many luxury accommodations, and this doesn't measure up.

May 19, 2021
Rated 2 out of 5 stars

I felt the customer service was not good.

I felt the customer service wasn't there. I asked for a hair dryer for my room and was told there was none available, and had to ask a few times to get them to agree to call me if there was one available, no one called. So I had to keep checking in with them.

I left 2 grocery bags accidently in the room full of personal items including medication for my son, and I called immediately within 2 hours of check out to say what I had done, they said they'd get back to me and never did.

The takeaway food was terrible quality.

Apart from that the facilities were very good.

May 16, 2021
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Reply from Dormio Resorts & Hotels

Thank you for your review. I am sorry to hear that your stay with us was not as you had expected. i have forwarded your feedback to my colleagues at the resort, they will get in touch with you right away. We do hope to welcome you again sometime at our Dormio Resort Maastricht or one of our other Dormio Resorts! Kind regards, Leonie Servicedesk Dormio Resorts & Hotels

Rated 3 out of 5 stars

Nice facilities but limited privacy

Nice facilities but limited privacy. Outdoor Jacuzzis cause a lot of noise.

April 20, 2021
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Reply from Dormio Resorts & Hotels

Thank you for your review. The Mastervilla you have stayed in are very new. Therefore the garden is also still in progress of growth. We agree with you that the guests who are staying now also should have privacy. Therefore we have decided to increase the fencing of the gardens so that it is fully grown and covered more quickly and we do not have to wait for the plants to grow. For the noise coming from the guests staying in the jacuzzi's we hired extra security staff to manage the night time. We look forward to seeing you again! Kind regards, Leonie Servicedesk Dormio Resorts & Hotels

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