When this was originally Dorset van hire great company and service Since taken over by Sixt its terrible sit on your deposit for days before you get it back Communication is poor, under resourced... See more
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hired 9 seater van driving to Austria thro tunnel, with winter tyres. Everything as ordered, all paperwork for European travel, insurance and breakdown cover with unlimited mileage. No problems, depos... See more
We booked a van and were given a time slot to collect. I tried to phone several times during the morning and left a message on the answerphone saying we would be a few minutes late. We were told that... See more
A splendid experience from the Dorchester branch. Contacting them before booking to get advice about the size of van was the best idea. Their online booking system is simple to use and the booking i... See more
Company details
Written by the company
Offers car, van and commercial vehicle self drive rental from branches in Somerset, Dorset and Devon. We offer a wide range of services, from short term Daily Rental to Weekly Hire, Monthly Flexi Rental and longer term Contract Hire. Whether it is for a day, week, weekend, month or year we have the rental plan to suit the needs of both the private hirer and the business user alike. We are trusted suppliers of vehicle rental services to local authorities, housing associations, schools, colleges, and many, many companies both large and small, not only over Dorset and Somerset, but throughout Great Britain too. The company has been built by offering high standards of service at competitive rates to many businesses with specific needs. That is why our customers keep coming back to us time and time again. We have a large selection of cars, and MPVs, including automatics available to you. The commercial vehicle fleet consists of: 4x4 Pickups - available as single and crew cabs, with tow bars and hard backs available on request. Vans (Small, SWB, MWB, LWB 3m & Jumbo 4m), Welfare Vans (seating 7) and Crew Cab Vans (seating 6). Jumbo Luton With and without tail lifts. Lo Loaders also available for longer term hire. 3.5tonne and 7.5tonne Box, Curtainside, Tipper (tippers with cages also available), Dropside and Flatbed not forgetting our fleet of Recovery Trucks. 18tonne Box and Curtainside trucks, along with Dropside Lorries. We also have for hire our large fleet of Minibuses, seating 9 to 17.
Contact info
United Kingdom
- 08000 51 93 94
- dorsetvehiclerentals.co.uk
2.7
Poor
34 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Very nice van
Very nice van! It was clean and drove well. I wanted a van to move my son into his new flat- just the right size- fitted a double bed and several big pieces of furniture in. Also, I liked the fact that the van policy was to fill up at the end of the trip, so no messing around with fuel when I picked it up.
February 23, 2024
Unprompted review
9 seater van to Austria with winter tyres
hired 9 seater van driving to Austria thro tunnel, with winter tyres. Everything as ordered, all paperwork for European travel, insurance and breakdown cover with unlimited mileage. No problems, deposit returned in 4 working days. Done this several times thro DVR and can't fault the service and communication. Makes the holiday a whole lot easier.
February 18, 2024
Unprompted review
Jon always does a great job
Jon always does a great job. He really helped me out as I'd booked the wrong day. Vans are always clean and ready for me.
February 29, 2024
Unprompted review
Very efficient
Very efficient, quick proces. All options explained clearly. Friendly atmosphere.
February 19, 2024
Unprompted review
Gillingham Branch, Dorset. Great service
The whole process was first class, no fuss, no waiting and all very well explained. Will 100% recommend.
February 2, 2024
Unprompted review
The vehicle was absolutely filthy
The vehicle was absolutely filthy, mould growing from sandwiches left in the cab.
I wouldn't leave my dog in the vehicle!
January 3, 2024
Unprompted review
Reply from Dorset Vehicle Rentals
Good morning, Robert. We are extremely sorry to hear this about your experience. We have requested further information from you so that we can look into it and see that this does not happen again, however you have not provided the details. We do request that you get in touch with us so that we may resolve.
Excellent
Excellent, no fuss and very good value for money. Great staff A*****
January 9, 2024
Unprompted review
Excellent amd friendly customer service…
Excellent amd friendly customer service from Jon and Jon at Bridport.
January 5, 2024
Unprompted review
great experience
A very quick process from start to finish I had the hired car for a week, lovely to drive clam and fresh highly recommended thank you Dorset Vehicles
January 11, 2024
Unprompted review
Great car and great service - friendly and professional…
Really friendly and professional service with a great car! We were sad to say goodbye after a month :) will be back!
August 24, 2023
Unprompted review
Disgusting
So hired a tipper, ended up with a lwb pickup. Paid £462 for the week, sent a driver up to add him on as a driver, what used to be £6 is now £34.99 how can one jump prices up so much,
May 30, 2023
Unprompted review
A splendid experience
A splendid experience from the Dorchester branch. Contacting them before booking to get advice about the size of van was the best idea. Their online booking system is simple to use and the booking in and out procedure on site is efficient and straightforward. The van was cleaned and checked before use and worked reliably.
A company I'd have no hesitation in using again.
Thank you DVR
March 20, 2023
Unprompted review
Brilliant hire company
Brilliant hire company. I was very unsure if we needed to hire a car as my son was supposed to get a Curtesy car from the garage whilst his car was fixed, but he didn't know if it would be available until the day. After checking with Dorset Vehicle Rentals that I could get full refund if we didn't need the car, I rented online. The next day my son found out he did get a curtesy car, so I cancelled the hire car and got a full refund with no quibbles. Very pleased
February 3, 2023
Unprompted review
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