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Company details

  1. Online Prescription Medication Vendor
  2. Hair Product Store

Written by the company

DOSE is a UK-based, dermatologist-founded hair and scalp health brand offering medically-backed solutions for hair loss, thinning, and overall scalp wellness. Co-founded by Dr. Sharon Wong, a leading Consultant Dermatologist, DOSE combines pharmaceutical-grade topicals, diagnostic tools, and clinical expertise to deliver tailored hair growth plans for men and women. Our mission is to make trusted, science-led hair loss treatments more accessible—without the long waiting lists or guesswork. Whether you’re experiencing male or female pattern hair loss, postpartum shedding, traction alopecia, or hair thinning due to stress or hormones, DOSE provides effective treatment options through our online consultation platform. Each product is matched to your needs, and if unsuitable, we’ll guide you to trusted professionals in our extended network. What makes DOSE different is our holistic, medically-led approach. We don’t just sell products—we offer education, support, and long-term care strategies. With growing demand for safe and effective hair regrowth treatments, DOSE is becoming a go-to brand for people looking for real results with clinical credibility. Join our growing community and take the first step toward healthier hair and scalp confidence.


Contact info

4.0

Great

TrustScore 4 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Dr Wong review

Dr Wong is very empathetic and I felt very comfortable explaining my history of hair loss which is a sensitive matter for me. She explained my options clearly suggesting I try a topical formulation. I have found the Dose product to start working very well after 3 months of daily use and at my 6 month check up I was very pleased with the results, noting clear regrowth in the area where I had experienced the most hair loss.

February 15, 2026
Rated 1 out of 5 stars

I haven’t received my latest order and…

I haven’t received my latest order and have run out of the product at home. Please can this be sent adap

June 3, 2026
DOSE Hair logo

Reply from DOSE Hair

Hi Davinder

Thank you for your feedback, and we’re sorry to hear that you’re disappointed with the delivery time.

DOSE products are prepared by our pharmacy partner following a prescription review, rather than being held as off-the-shelf stock. Because of this, orders typically take 7–10 working days to be compounded, dispensed, and delivered.

We can see that your order was placed on Wednesday 27th, and at the time of your review it was still within the expected processing timeframe.

We appreciate that waiting for a treatment can be frustrating, and we apologise if our delivery times were not as clear as they could have been. Our team is always happy to provide an update on an order’s progress.

Thank you for your patience and understanding.

DOSE Team

Rated 5 out of 5 stars

Dose F1

I started using Dose F1 two months ago after previously trying another subscription brand that left my scalp itchy. Dose has been the complete opposite. It doesn’t irritate my scalp and it doesn’t make my hair overly greasy, which has been a big improvement for me. The team are also incredibly helpful whenever I have any questions or queries. I’ve had a really positive experience so far.

March 9, 2026
Unprompted review
DOSE Hair logo

Reply from DOSE Hair

Thank you so much for sharing your experience. We’re really glad to hear that DOSE F1 has been comfortable for your scalp and working well for you. It also means a lot to know our team has been helpful along the way. We truly appreciate your support and are delighted to have you as part of the DOSE community.

Warm regards,
DOSE Team

Rated 5 out of 5 stars

I started using the Dose eyelash serum…

I started using the Dose eyelash serum and after one month had a noticeable difference in my lashes sadly I did not take a before picture but look how lushious my lashes look so far!! Definitely going to buy more as I hate false lashes and I’m loving the results after just one month of use!

March 1, 2026
DOSE Hair logo

Reply from DOSE Hair

Thank you so much for your lovely review! We’re delighted to hear you’re already seeing a noticeable difference after just one month!

We’re so glad DOSE is helping you achieve fuller lashes without needing false lashes.

Warm regards,
DOSE Team

Rated 5 out of 5 stars

Great service and quick

Great service and quick
Loving the design can’t wait for growth

January 5, 2026
DOSE Hair logo

Reply from DOSE Hair

Thank you so much for the 5-star review! We’re really glad to hear you had a great experience and that you love the design 😊

Thanks again for choosing DOSE!

– DOSE Team

Rated 5 out of 5 stars

Excellent

I have had an excellent customer experience with Dose. They have answered any questions I have had and been understanding and empathetic. I am very happy with my hair treatment so far and I am looking forward to the long term results. I can highly recommend them.

November 26, 2025
DOSE Hair logo

Reply from DOSE Hair

Hi Victoria,

Thank you for sharing your experience with DOSE. We’re so pleased to hear you felt supported and well looked after, and that you’re happy with your treatment so far. Hair regrowth is a journey, and we look forward to continuing to support you along the way.

Thank you again for your recommendation, it means a lot to us.

Warm regards,
DOSE Team

Rated 5 out of 5 stars

Very good results in 12 months

I've been using Dose for a year now, and the results have been really great! I no longer have that thin patch of hair at the front of my head. That area has thickened up, and I've experienced new hair growth that has been getting thicker over the past 12 months. I've tried other products in the past, but I stopped using them because my skin is super sensitive and I didn’t see much improvement. Dose doesn't dry out my scalp, leave it flaky or itchy.

November 26, 2025
Unprompted review
DOSE Hair logo

Reply from DOSE Hair

Thank you so much for your review. We’re pleased to hear your thinning patch has filled in and that you’re seeing thicker new growth after a year with DOSE M. It’s great to know our formula works well on your sensitive scalp and without causing dryness or irritation.

We truly appreciate you sharing your experience, wishing you continued progress on your hair journey!

- The DOSE Team

Rated 5 out of 5 stars

After experiencing hair loss from chemo…

After experiencing hair loss from chemo and menopause, Dose has really helped me start feeling like myself again. I’ve been using Dose F1 for three months, and I can see real improvement—my hair looks fuller, and even my husband has noticed the change. I would recommend using Dose.

November 11, 2025
DOSE Hair logo

Reply from DOSE Hair

Thank you so much for sharing your experience. We’re truly glad to hear that Dose has supported you on your recovery journey after chemo and through menopause, and that you’re starting to feel like yourself again.

It’s wonderful to hear you’re seeing fuller, healthier growth with DOSE F1. hank you for trusting us and for recommending DOSE, it means a lot.

- The DOSE Team

Rated 5 out of 5 stars

Great product

My hair stopped falling out using this product, it does exactly as promised. It's also really easy to use daily, quick and non greasy. Highly recommended.

November 10, 2025
DOSE Hair logo

Reply from DOSE Hair

Thank you so much for your kind review! We truly appreciate you taking the time to share your experience. Your support means a lot to us.

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