I have been using Dot cards since 2021. I thought it was good in general and i reordered in packs of 5 or 10 for friends as gifts whenever they were on sale. I'd say Dot cards work well for iphone tap... See more
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The new dots for our band are amazing!! Shout out to Rachelle for walking me through beat business practices to get the most out of our profile. Rachelle was knowledgeable, accommodating and most i... See more
Company replied
I recently had a dot metal card become scratched which made the QR code un-usable. This was my fault because it was in my pocket with other items and I should have thought of that. But, Zee, a custome... See more
The card was easy to get in the color i wanted, super easy set up, and customer service was beyond 5 stars. Shop app put wrong address on order and customer service had it fixed with conformation emai... See more
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Company details
About dotcards.net
Written by the company
Dot.Cards revolutionizes the conventional concept of business networking by offering innovative and eco-friendly smart business cards. This modern and cutting-edge platform leverages advanced technology to bridge the gap between the traditional and digital worlds, driving effective business communication in the rapidly evolving corporate landscape.
Dot.Cards' smart business cards are fully customizable, allowing users to infuse their personal or corporate branding into the design. The customization options extend beyond mere aesthetics, enabling users to incorporate vital business information, such as name, job title, contact details, and social media handles, to name a few. The cards can also accommodate QR codes, making the process of sharing and storing information incredibly convenient and instant.
The intelligent digital nature of the cards from Dot.Cards caters to the contemporary needs of businesses. The cards have the capacity to store a plethora of information, which can be shared with just a simple tap or scan. This interactive feature facilitates seamless connectivity and networking, reflecting the brand's mission of streamlining business communication. With one of these smart cards in hand, the need for manual data entry evaporates, thereby saving time, reducing errors, and enhancing efficiency.
Designed to cater to a diverse audience, the pricing structure is flexible and accommodating. Whether it's a startup looking for cost-effective solutions or a multinational corporation seeking a bulk order, Dot.Cards ensures its smart business cards are accessible to all. Their customer-centric approach is further reflected in their responsive customer service, which is committed to assisting users in navigating the product range and functionalities.
Overall, Dot.Cards exemplifies the fusion of innovation, efficiency, and sustainability. Their smart business cards not only enhance business communication but also promote an eco-friendly approach to networking. This platform is a go-to solution for any individual or business looking to leave a lasting impression, while simultaneously preserving the environment.
Thank you for your Dot Cards Trustpilot reviews!
Contact info
1070 E Dominguez St, Unit G, 90746, Carson, United States
- support@dotcards.net
- dotcards.net
4.2
Great
947 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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The new dots for our band are amazing!
The new dots for our band are amazing!! Shout out to Rachelle for walking me through beat business practices to get the most out of our profile.
Rachelle was knowledgeable, accommodating and most importantly, just a nice person throughout the setup!
Thank you Rachelle and DOT!!
April 3, 2026
Unprompted review
Reply from dotcards.net
Thank you so much for the kind words, Pete! We’re glad to hear everything’s been working great for your band, and we’ll be sure to pass your shoutout along to Rachelle. Really appreciate you taking the time to share this, and we’re always here if you need anything.
I had an amazing experience with Gie…
I had an amazing experience with Gie from Dot Cards. From the moment I reached out about my issue, she was incredibly helpful, responsive, and genuinely cared about getting everything resolved as quickly as possible.
My order unfortunately didn’t arrive at my home, which was really frustrating—but Gie immediately stepped in and took control of the situation. She kept me updated throughout the entire process, answered all of my questions, and made sure I felt taken care of the whole time.
What really stood out was her professionalism and dedication. Instead of making things complicated, she made everything simple and stress-free, and quickly arranged for a replacement item to be sent out.
It’s rare to come across customer service this good. Gie went above and beyond, and because of her, I’ll definitely continue supporting Dot Cards. Truly top-tier support!
March 25, 2026
Unprompted review
Reply from dotcards.net
Thank you so much for taking the time to share this, we truly appreciate it.
We’re really glad to hear that Gie was able to support you every step of the way and help turn the situation around. While we never want orders to run into issues like this, it means a lot to know you felt taken care of and supported throughout.
We’ll be sure to pass your kind words along to Gie, this will mean a lot to her and the team.
Thanks again for your support, and we’re always here if you need anything moving forward.
I signed up for a trial period but my…
I signed up for a trial period but I didn't receive my card until after the trial period so there was no way to 'try' their service. If you're not going to send the card out in a timely manner, start the trial period AFTER the customer gets the card. Seems like a shady business practice. Will not do business with these hacks.
March 4, 2026
Unprompted review
Reply from dotcards.net
Hi Ken, thank you for sharing your feedback. This is definitely not the experience we want anyone to have.
In some cases, the trial for the optional dot.Profile upgrade (Profile+) begins when the account is set up, which can happen before the device is delivered, depending on when the profile is activated. We understand how that timing could make it difficult to fully try the upgrade with your dot.
We’d be happy to take a closer look and help make this right. Please feel free to reach out to our support team at support@dot.cards, and we’ll gladly review your case, extend the trial, and make sure you have the opportunity to properly try your dot. device and profile together.
Very convenient in sharing profile
Very convenient in sharing profile, plus side is one time offer without needing a monthly subscription
January 28, 2026
Unprompted review
Reply from dotcards.net
Thanks so much for the kind words, Iker! We’re glad to hear it’s been working well for you. We really appreciate you taking the time to leave a review and support us.
I previously had NFC based google…
I previously had NFC based google business device for my customers to get on the review page with ease, which worked great, so I gave dotcard a try. Their default page doesn't even add my business card and to upload a logo, they require subscription! What a waste of money. The card itself is already expensive for what it is. With the free account, it doesn't even look like a business card, but like social media profile that looks absolutely unprofessional. I'll go back to my old NFC device that foesn't cost anything additional.
February 17, 2026
Unprompted review
Reply from dotcards.net
Hi Sangrok, thank you for sharing your feedback.
We’d like to clarify that your dot. profile is highly customizable even without Profile+ or any subscription. With a free account, you can personalize your profile banner with your company branding, add your business website, social links, and other references to present your brand professionally.
Profile+ offers additional customization and advanced features, but a subscription is not required to create a fully branded and functional business profile.
We’d truly love the opportunity to help bridge any gaps or challenges you’re experiencing. Please reach out to our support team at support@dot.cards, and we’ll gladly work with you to get everything set up the way you envision.
Buyer beware
Buyer beware. Loved the card until it fell apart in my wallet. I didn't even make it 2 years & the poor quality became very apparent. They expect you to buy a new card. This seems like a rip off to me.
February 6, 2026
Unprompted review
Reply from dotcards.net
Hi Heath, thanks for taking the time to share your experience. This isn’t the experience we want anyone to have with their dot.card.
Each dot. device comes with a 1-year warranty covering quality-related issues, and we’d be happy to review your case and discuss next steps with you.
Please feel free to reach out to us at support@dot.cards. We’re here to help.
So easy to use
So easy to use. Love the dot band! Even if I leave or turn off my phone at a meeting or lunch appointment my band is always available.
January 17, 2026
Reply from dotcards.net
Thanks so much for sharing this, Meg! We’re really glad to hear the dot band has been easy to use and convenient for you, especially when your phone isn’t on hand. That’s exactly the kind of flexibility we aim for. Appreciate you taking the time to leave a review!
One to 10 ease-of-use was a 10 I was a…
One to 10 ease-of-use was a 10 I was a little disappointed though I wanted my logo on my card and I never received it but overall the card functionality was excellent. It did what it said it did. I’m just disappointed about my logo not being there. I give it an eight out of 10.
December 8, 2025
Reply from dotcards.net
Thanks for the honest feedback, Bruce. We’re really glad to hear the card itself worked well for you. We’re sorry about the logo not showing up as expected. That’s definitely something we want to make right. Please reach out to us at support@dot.cards and our team will be happy to help get this sorted.
I paid for the metal card and they sent…
I paid for the metal card and they sent me the wristband, I messaged them and told them the situation they still haven’t got back with me. Absolutely terrible service.
January 5, 2026
Unprompted review
Reply from dotcards.net
Hi Jack, we’re sorry for the mix up and for the delay in getting back to you.
This isn’t the experience we want to provide, and we’re taking steps to address it. Please check your email for a message from our team, as we’ll be coordinating directly with you to ensure this is taken care of promptly.
Limited cards to carry
Limited cards to carry. QR code directs potential customers to web page.
December 24, 2025
Reply from dotcards.net
Hi Danny,
We’re glad to hear the QR experience is working well for you and that it helps simplify how you share your information. If you ever have questions or want to explore other ways to use your dot., feel free to reach out to our support team at support@dot.cards.
The worst customer service
The worst customer service, and misleading subscription model. I accidentally signed up to the annual membership and was charged by them. I literally had no idea I had a subscription, so I cancelled it immediately after I was charged and request a refund kindly. I did use their services and I didn’t even have a card. They said no to a refund and subsequently I now don’t have access to my account because I cancelled it, so I’ve thrown over $130 in the bin.
January 2, 2026
Unprompted review
Reply from dotcards.net
Hi Daina, thank you for sharing your experience. I’m really sorry for the frustration this has caused, and I understand how upsetting this situation feels.
We definitely want to look into this with you and make sure everything is properly reviewed. Please reach out to our team at support@dot.cards, and we’ll be happy to take care of this directly and clarify what happened with your account and charge.
I also want to clarify that your dot. device and dot.profile can be used with no active subscription. The Profile+ subscription is a completely optional upgrade that offers additional customization features, but it is not required to use your device or your basic profile, and there is no mandatory subscription needed for that access.
Once you contact us, we’ll be glad to review your account details and help resolve this properly.
I am very happy with the purchase of my Dot Card.
I am very happy with the purchase of my Dot Card. It is so much easier when networking and it I always have it on me when meeting with clients and prospects. This makes it so much easier to provide my contact information to others.
December 23, 2025
Reply from dotcards.net
Hi Jacques, thank you for taking the time to share this.
It’s great to hear that your dot.card has been a helpful part of your day-to-day networking and client conversations. We really appreciate your support, and if you ever need anything or have questions down the line, our team is always available at support@dot.cards.
Unique product and Platform
Unique product and platform. Item descriptions a bit confusing on website. Shipping timeframe was slow. A short video or test QR could would help potential Customers visualize the end product functionality better. Higher pricing than competitors, but would still buy DOTcard again.
December 28, 2025
Reply from dotcards.net
Hi Roland, thank you for taking the time to share your feedback and for the kind words about dot.
We really appreciate you calling out where we can improve. Your note about clearer item descriptions and the idea of a short video or test QR code is very helpful, and we’ll be sharing this with our team as we continue refining the experience on our site.
Thank you as well for your patience around shipping timeframes and for your honest thoughts on pricing. It truly means a lot to hear that you would still choose DOTcard again.
If you ever have questions or need support, you can always reach our team at support@dot.cards. We’re happy to help anytime.
Good AI chat info
The information the AI chat provided helped in resolving my issue in a timely manner. I liked that the chat thread remained on the website so when the first suggestion did't work I didn't have to repeat what my issue was.
December 16, 2025
Reply from dotcards.net
Hi Sherrie, we really appreciate you sharing your experience.
We’re glad to hear you were able to get the help you needed and that the process went smoothly. If you ever need assistance again, our team is always here at support@dot.cards.
Was charged for the 3 month free trial after only 2 days
Was charged for the link service when it was supposed to be a 3month trial, and was charged 2days after I linked my fb acct, the company uses false tactics to gain customers, under the guise of no fees, until you activate it, then you are confronted with the $108 yearly fee, but they offer a 3month free trial which is a lie, they take the money out the second you link anything but your name and number, and no response from customer support
December 20, 2025
Unprompted review
Reply from dotcards.net
Hi J R, thank you for taking the time to share your experience. I’m really sorry for the frustration this caused, and I understand why this would be concerning.
I’d like to clarify that Profile+ is an optional upgrade and is never a mandatory subscription. You can continue using your dot. device and your dot.profile at no additional cost. The subscription only applies if you choose to enable the added features included with Profile+.
We definitely want to review what happened with your account and billing and make sure this is addressed properly. Please reach out to our support team at support@dot.cards, and we’ll give the team a heads up to look out for your message so we can ensure you’re taken care of as quickly as possible.
We appreciate you bringing this to our attention and the opportunity to make things right.
NOT REMOTELY CLOSE TO A SCAM
THIS IS A SERVICE AND DEPENDING ON YOUR NEEDS…IT CAN BE A LIFESAVER… BUT LIKE NETFLIX OR SPOTIFY, it serves its purpose as well!!
I love my .card and in time, I WILL get a metal card as well for my next project!
December 16, 2025
Reply from dotcards.net
Hi James, we really appreciate you sharing this and are glad to hear how well your card supports what you’re using it for.
It’s great to know it’s been useful for your needs, and we’re excited to hear you’re considering a metal card for your next project. When the time comes, we’d be happy to help and make sure everything goes smoothly.
BAIT AND SWITCH
BAIT AND SWITCH! THEY ADVERTISE PAY 1 TIME BUT FOR IT TO WORK YOU NEED TO PAY A YEARLY FEE OF $114.00!
December 15, 2025
Unprompted review
Reply from dotcards.net
Hi Troy, thank you for sharing your feedback. I’m sorry for the confusion this caused and understand why this would feel frustrating.
To clarify, there is no required yearly fee to use a dot. device. Your dot. device and basic dot.profile work with a one time device purchase and no mandatory subscription. The yearly fee you’re referring to is for Profile+, which is an optional upgrade that provides additional customization and advanced features, but it is never required for the device to function.
We’d really like the chance to review your experience and clear this up directly. Please reach out to our support team at support@dot.cards, and we’ll be happy to walk through everything with you and make sure your concerns are addressed properly.
Reply from dotcards.net
Hi Ranbir, thank you for the kind words.
We really appreciate your support and are glad you’re having a great experience. If you ever need help or have questions, our team is always here at support@dot.cards.
Reply from dotcards.net
Hi Steve, we’re glad to hear you’re finding it easy to use and helpful when connecting with others.
Thanks for sharing your experience. If you ever need assistance or have questions, feel free to reach out to us at support@dot.cards.
Excellent buying experience.
Cindy reached out to me promptly. She was professional, knowledgeable about your products and processes; and ultimately was able to answer all of my questions and make suggestions on what would look best on your companies materials. Every interaction was professional and I feel that there is pride behind the dotcards brand. I also recognize and appreciate the amazing deal of being able to utilize technology to save on thousands of paper cards and less hassle if some contact information needs to be changed. Amazing product and experience thus far.
November 19, 2025
Reply from dotcards.net
Hi Mike, thank you for sharing such thoughtful feedback.
We’re glad to hear Cindy was able to support you and help answer your questions. It means a lot to know the experience and the product have met your expectations. If you ever need anything or have questions in the future, our team is always here at support@dot.cards.
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