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Rated 5 out of 5 stars

Amazing range of products and amazing team. Amazing grooming range and their product works so well on my curly haired dog, has made such a difference to our grooming routine. Their Eco Towels are a MU... See more

Rated 5 out of 5 stars

I ordered these eco wipes , sceptically, as my heart is broken trying to dry towels in this damp weather. Quite honestly these are a better drier than most towels, not big , awkward, and difficult to... See more

Rated 5 out of 5 stars

Honestly so shocked at how much shedding came out of my dogs coat from using the double coat shampoo. and how soft it left her - she feels like a puppy and I’ve also noticed her dry skin has significa... See more

Rated 4 out of 5 stars

My cat likes these she's not had them before but she definitely likes them and they are small which is really good

Company details

  1. Pet Supply Store
  2. Pet Store

Written by the company

Welcome to DotDotPet we are dedicated to enhancing the lives of your pets. DotDotPet's are a pet wellness and lifestyle brand and we are all about fun with substance, ensuring that every product we craft is delightful, practical, and reliable. Our value are; pet first, diversity, eco-conscious and fun Our pets are family, and their well-being is our top priority, if a product doesn't meet our stringent criteria, it won't meet yours either. Our range of products all have distinctive USPs and feature; dog shampoos, dog towels, eco pet towels, dog wellness treats & grooming accessories. Whether you're a seasoned pet parent or a newcomer to the world of furballs and cuddles, we are here to provide guidance, inspiration.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

89 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I ordered the DotDotDog Prebiotic…

I ordered the DotDotDog Prebiotic Detangling conditioning shampoo for Long Coated Dogs and Shine Bright Deoderising Spray & Home .
I have had great results with the shampoo and conditioner it leaves my Shih Tzu with a very shiny and soft coat that smells great.

March 18, 2026
Rated 1 out of 5 stars

Rejected by customs . Proper paperwork Not sent by company

First did not know when ordering it was from another country. Pet Pet did not fill out proper customs form to send to US. FedEx said they had reached out and did not receive a reply 3 times. Package of much need dog supplements sat in Menphis. After no Prior Notice was filed. Returned to company and did not get a refund.

November 25, 2025
Rated 5 out of 5 stars

Fantastic service

Dot dot pet have been absolutely wonderful from start to finish.
Clear instructions on how to proceed, customer service is second to none (extremely fast and efficient) and fast delivery.
Wonderful service.

October 27, 2025
Rated 5 out of 5 stars

Gummy’s do it all!

I purchased some of their gummy’s at Crufts this year, recommended by my daughter who helped in their development. My dogs were a bit unsure of the texture at first so I broke them up and added to their food, I have to say I have noticed a change. The dogs are calmer, coats are looking good too but the strangest thing is they no longer want to eat rubbish, like animal poo on their walks, probably because they are getting all the nutrients they need in the gummy’s I’m delighted, breath has improved and they love the taste.

March 27, 2025
Unprompted review

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