I used the service for 4years before moving out of Nigeria. I must say I enjoyed the service. I recommend the internet service. really unlimited, and I experienced little downtime.
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See what reviewers are saying
This is NOT to bring down DOTMAC down but a warning to ALL Nigerians who plans to use their money to pay for Dotmac internet service, guys, they'll frustrate you. Use your money and buy somethin... See more
It started with very smooth output but has so much dwindled and network these days is so slow and output very frustrating. Suggestion: I f only you could revert back to the good old smooth and fas... See more
To my greatest surprise, Dotmac Lagos has been steady since the beginning of this year 2024. Last year was a hell of a year, I almost disconnected the whole thing last year due to constant downtime. I... See more
Company details
Written by the company
Dotmac Technologies Ltd. is a leading Internet Service Provider in Abuja, Nigeria, Delivering broadband internet via Fiber to the Home Technology. Established in 2008, we are an experienced ICT company with a wide range of services that are designed to improve and optimize the services of our clients.
Contact info
9th floor Nigerian reinsurance building, Herbert Macaulay way, central business district., 900103, Abuja, Nigeria
- 07000220022
- sales@dotmac.ng
- dotmac.ng
The most effective internet service provider
With Dotmac, there is never a dull moment, especially during my livestream.
poor services
poor services. no value for money. very slow and unstable internet. is the worse of all the internet we have used
Highly unstable service…high latency
Highly unstable service with zero compensation for an almost 10-20% guaranteed downtime and almost 40-50% below par speed. Only being managed while alternatives are sourced.
Epileptic service
Crawling network
Crawling network, intermittent stoppage, Incessant blackout.
Cannot open pages, crawls!
It started with very smooth output but…
It started with very smooth output but has so much dwindled and network these days is so slow and output very frustrating.
Suggestion: I f only you could revert back to the good old smooth and fast network we use to enjoy from you.
Implications: I suggested your services to lots of people that subscribed, but I can't boldly do that as it is now.
Th internet service has been very bad…
Th internet service has been very bad past few months. Hours and days of downtime experienced and they were never compensated .
Dotmac is a great isp
Dotmac is a great isp, always coming up with great innovations on daily bases.
Your customer service is good but your…
Your customer service is good but your network fluctuates. We believe it will get better
The service is great with very…
The service is great with very infrequent downtime which does not usually last very long. Although the band with has been increased recently which is well appreciated, there is still a lot of room for further increase. This is particularly imperative given that the competition (other ISPs) are offering much higher bandwidth allowances at more competitive and lower rates.
The service is mostly satisfactory
The service is mostly satisfactory, although there have been several instances of prolonged downtime over the past few months. Having said that, the response time of the technical support is encouraging
Reliable service
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