Dottir Audio Reviews 

29
•
TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

These headphones where perfect, great fit and stayed in while running, great sound and noise cancelling but recently the left one stopped pairing with my phone and the right one (when i eventually get... See more

Rated 1 out of 5 stars

I'm having the same issue as everyone else. Right side won't pair. I have tried resetting multiple times with no luck. The info Dottiraudio email address has no response, same with the IG page. The... See more

Rated 1 out of 5 stars

Where fantastic when they worked however Seems to have a common issue of one side suddenly stops working after 4 months use, unable to contact anyone, and website had gone dark, emailed and contacted... See more

Rated 5 out of 5 stars

I bought these specifically for under snowboarding and bike helmets and they are exactly what I hoped they would be. Overall pretty comfortable, lay flat and close to the ear, and the ANC and transpar... See more

Company replied

Company details

  1. Hi-fi shop

Written by the company

Dóttir Audio started as an idea between friends that popped up on a stroll around London, creating a headphone for World Class athletes that allows them to train freely without outside distraction. From there it has grown into something much bigger, not only a brand that creates headphones for athletes but a brand that supports female empowerment and equality. These brand values tie directly into Katrín's and Annie‘s core personal values. We have fought through adversity to reach the top of our respective field multiple times. We are both two time World‘s Fittest Women, having each won the CrossFit Games twice. Our Icelandic roots have had a large influence on our core values and the brand as a whole.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

29 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.6

All reviews

(29)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Where fantastic when they worked…

Where fantastic when they worked however Seems to have a common issue of one side suddenly stops working after 4 months use, unable to contact anyone, and website had gone dark, emailed and contacted via IG no response, I'd avoid based on customer services alone

February 24, 2024
Unprompted review
Rated 2 out of 5 stars

Perfect for a while. Now cant even use them

These headphones where perfect, great fit and stayed in while running, great sound and noise cancelling but recently the left one stopped pairing with my phone and the right one (when i eventually get it to pair) says max volume but I can barely hear it. I am so disappointed with this as they werent cheap. I have done everything it says in the manual unpairing etc but nothing works. I have emailed the address on the Website (which says exciting new things are coming.....hopefully some customer service) and had no response, that was more than 2 months ago.

November 24, 2023
Unprompted review
Rated 1 out of 5 stars

I'm having the same issue as everyone…

I'm having the same issue as everyone else. Right side won't pair. I have tried resetting multiple times with no luck. The info Dottiraudio email address has no response, same with the IG page. These earbuds have been the best fitting earbuds ever but now don't work a little over a year from getting them. It would be great to get another pair under warranty or some type of refund. If sometime could respond to this request that would be great!

August 1, 2023
Unprompted review
Rated 2 out of 5 stars

Unsuccessful pairing of right earbud at…

Unsuccessful pairing of right earbud at around 3 months ownership seems to be a trend with these. Dottir replaced first set due to this issue (thank you) but now second pair doing same thing - and have spent too much time resetting/trying to pair,all unsuccessfully. Unfortuneately mono use of working left bud only really negates wearing one of the best fitting ear buds on the market!

February 17, 2023
Unprompted review
Rated 1 out of 5 stars

They worked great initially but now i…

They worked great initially but now i can’t get them to pair to one another. My Bluetooth sees each individually and you can connect to either, but not both. It’s really frustrating and they’ve taken up too much of my time to be worth it.

December 23, 2022
Unprompted review
Dottir Audio logo

Reply from Dottir Audio

Very sorry for the issues you have experienced. Please send us an email at info@dottiraudio.com and we will help you with this asap.

Rated 1 out of 5 stars

Where great At the start

Where great to begin with.
Then they started to not connect well have bad sounds, no battery life. Now they won't even charge in the case and I can’t find them anywhere in Bluetooth. I have a list of stuff that went wrong with it but the most frustrating was that i emailed about it as it was within a month and i wanted information a replacement or my money back but i have never received any response.

It's sad because despite for calling with them ( which was the worst to begin with) they where the best earbuds I’ve had in a long time. But sadly it is a bit pricey to only last e couple weeks.

June 21, 2022
Unprompted review
Dottir Audio logo

Reply from Dottir Audio

Thanks a lot for leaving the review. Very sorry about your experience it seems your unit is defective and we would love to get you a new one. We are not able to find any emails from you, can you send one to info@dottiraudio.com and we will get back to you asap and get you your replacement.

Rated 1 out of 5 stars

Unreliable and then just gave up.

Things started off well, but then started having problems with the right side bud. Connection was unreliable. At first the bud would eventually connect but only after a long period of time. Eventually it just wouldn't connect even after multiple resetting and reconnecting blutooth over and over in a last ditch attempt to bring it to life. I've now given up trying to get it to work. Its a shame becaue I initially thought that they were great!

October 25, 2022
Unprompted review
Dottir Audio logo

Reply from Dottir Audio

Thanks a lot for the review, very sorry that you experienced these issues. It seems like the unit you have is defective. We would love to get you a replacement unit asap.

Rated 3 out of 5 stars

Ok initially this review would be 5*

Ok initially this review would be 5*, they fit well & whilst they don't have the greatest sound they most definitely do the job.1 month after owning them I started having issues, they just wouldn't turn off in box, on further inspection one of the pins looked different to the rest, again 5* for customer service as they were replaced quickly. So 2 months later the issue returns, appears to be the exact same pin but their solution this time is to keep pulling the pin out using tweezers, this solution works for a while & then "rinse & repeat". Not ideal & a pity because they do the job & ear hook gym earphones are pretty rare.

October 12, 2022
Unprompted review
Dottir Audio logo

Reply from Dottir Audio

Thanks for this, it is quite rare that the pins sink in like that, don't understand how it has happened to you twice.. We would love to get you a new pair for a final test.

Rated 5 out of 5 stars

Best ear buds for me.

I have tried several ear buds over the years and these are by far the best in terms of fit and stay-in (if there is such a hyphenated word). I don't do much of any high intensity workout any more, but I use them everyday while others listen to the tv and when I go on my daily walk. I especially like the carrying case and the fact that the charge seems to last for weeks.
Thanks for a great product.

August 18, 2022
Unprompted review
Dottir Audio logo

Reply from Dottir Audio

Really appreciate the feedback Robert!

Rated 3 out of 5 stars

Nah....

I am kind of disappointed... The main thing it is you can definitely do headstands and rest assured they are secured. But that's it! They are not ergonomic so even having tried out all the 12 different rubber plugs there will be room for outside noise to work its way in. Which makes the noise cancelling useless ( in my case, my anatomy though). I have a pair of JBL Bluetooth that are not 100% wireless, and no noise cancelling but they still work waay better and much better sound quality

August 14, 2022
Unprompted review
Dottir Audio logo

Reply from Dottir Audio

Thanks a lot for the feedback, we are sorry to hear that the fit didn't suit you. Would be great if you could send us an email at info@dottiraudio.com explaining a bit how the ergonomics cause you problems so we can look towards making that better.

Rated 3 out of 5 stars

I have not gotten my product and…

I have not gotten my product and charged me with toll wich i did not know about but fast response

July 26, 2022
Dottir Audio logo

Reply from Dottir Audio

Hey Gunnhildur, we will refund you the toll charges. It was only charged as product had to be shipped from Germany as we were out of stock in Iceland. Tracking details also show that the order should be with you this week, appreciate the review and the patience.

Rated 4 out of 5 stars

Great fit and sound but microphone isn’t great

Just did a workout with 150 double unders and deadlifts and they didn’t fall out! I didn’t even need to adjust. At all.
The fit is wonderful, bass and sound is great.
My only complaint (4 out of 5 stars) is that the microphone doesn’t sound good on the other end. I can’t use this for any calls or meetings. Though I bought these for working out primarily.

July 24, 2022
Dottir Audio logo

Reply from Dottir Audio

Thanks for the review Lexi, really appreciate the feedback.

Rated 5 out of 5 stars

So far these headphones have worked…

So far these headphones have worked really well. Great music quality. Love the fit and especially the options for so many different ear pieces to choose from.

July 21, 2022
Dottir Audio logo

Reply from Dottir Audio

Thanks for the kind words, really appreciate it.

Rated 5 out of 5 stars

Dottir audio replaced a pair of faulty…

Dottir audio replaced a pair of faulty headphones after 6 months no questions asked and replacement arrived within a week , best customer service ever , a lot of other companies could learn from this , not to mention awesome headphones for running

June 4, 2022
Unprompted review
Rated 5 out of 5 stars

The perfect running headphones

I've been looking for a pair of headphones that offer great battery life, along with great sound.
I came across Dottir after reading a review in a magazine and decided to try them out.
From the first time putting them on, I knew they were the ones I was looking for. The fit is perfect and you get a lot of different tips to adjust the fit.
The case is nice and compact and very well made. One of the main aspects that attracted me to the headphones is the battery life and this is exceptional for headphones this size.
Then comes the sound, for me this has a nice balanced profile and was really enjoyable listening. The physical buttons work really well and the Bluetooth connection has worked great.

All in all these are great set of headphones I would recommend to anyone.

June 2, 2022
Unprompted review
Rated 5 out of 5 stars

Best headphones for snowboarding and biking!

I bought these specifically for under snowboarding and bike helmets and they are exactly what I hoped they would be. Overall pretty comfortable, lay flat and close to the ear, and the ANC and transparency modes are easy to switch between. The paper manual I found to be kind of difficult to understand, but then I found the visual manuals on the website which were awesome, and had no problem setting up and troubleshooting after that. Thanks for making these Annie and Katrin! Skip Apple and support this woman-owned business!

May 20, 2022
Unprompted review
Dottir Audio logo

Reply from Dottir Audio

Thanks Lisa, really appreciate the kind words!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look