dotwall Web Design Reviews 45

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Ben and Boby at dotwall have been great at getting my new website off the ground. Their communication and speed in delivering the website are unparalleled compared with other companies I've worked wit... See more

Rated 5 out of 5 stars

Ben and Boby have been amazing at getting our new website for our business, Sport Doctor UK, online. Really supportive and incredible at what they do- highly recommend dotwall Web Design!

Company replied

Rated 5 out of 5 stars

FINALLY!! A web designer that actually does more than the average. I've had a number of websites in the 25 years we have been in business which have all been okay and that's it just ok. Ben really d... See more

Rated 5 out of 5 stars

Ben has been an absolute star. When we decided to revamp our website we were very impressed with how Ben made the whole process smooth and manageable. Thrilled with the look of the new site and re... See more

Company details

  1. Website Designer
  2. Graphic Designer
  3. SEO Service
  4. Web Hosting Company

Written by the company

At dotwall Web Design, based in Loughborough and serving businesses across Leicester, we craft bespoke websites and deliver tailored SEO strategies to help you thrive online. From stunning, user-friendly designs to effective search engine optimisation, we focus on building websites that drive traffic, generate leads, and elevate your brand. While we love working with local businesses, we also collaborate remotely with clients worldwide. With 92 five-star reviews, our clients trust us for quality, reliability, and results-driven solutions. Whether you need a new website, better Google rankings, or ongoing support, let’s transform your online presence together!


Contact info

4.8

Excellent

TrustScore 5 out of 5

45 reviews

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Rated 5 out of 5 stars

Great service

Great service, communication and support. We are very happy with the end result. Thank you for an excellent website!

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Couldn't recommend Dotwall more highly!

It’s been a pleasure working with Ben and Boby on our large eCommerce website. We initially chose Dotwall for their SEO and maintenance/care packages, but the level of support we received went far beyond what was included.

Boby consistently applied his technical expertise across the site and was always quick, efficient, and brilliant at resolving any issues or concerns we had. Communication from both Boby and Ben has been outstanding — genuinely the best we’ve ever experienced from a website agency.

What really sets them apart is their transparency. Clear communication, detailed task updates, and even videos showing the work being completed gave us complete trust in what they were doing — and allowed us to learn from seeing their process as well.

We couldn’t recommend Dotwall more highly.

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing!! 100% recommend

Ben and Boby have been amazing at getting our new website for our business, Sport Doctor UK, online. Really supportive and incredible at what they do- highly recommend dotwall Web Design!

January 31, 2026
Unprompted review
dotwall Web Design logo

Reply from dotwall Web Design

Thank you Natasha!

Rated 5 out of 5 stars

I’ve had a fantastic experience

I’ve had a fantastic experience working with Ben and his team to create my new website from scratch. I was recommended by a friend, and I’m so glad I followed through with hiring him. The monthly payment structure was a huge help for my start-up business and made the whole process far more accessible.

From start to finish, their service has been absolutely amazing. They use all the latest tools and communication apps, making everything smooth, modern, and incredibly easy to follow.

I especially loved the clear live video prompts and step-by-step instructions. Ben walked me through each stage with patience and detail, ensuring the website looked and functioned exactly as I envisioned. Nothing was ever too much trouble, and their attention to detail truly showed.

When my website went live, it was everything I had hoped for and more. I felt fully supported, informed, and confident throughout the entire journey.

I cannot recommend Ben and his team highly enough — outstanding service, brilliant communication, and a truly professional experience from start to finish. Thank you so much!

Alice
Mind&BodyWorks

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Great Collaboration

We have recently engaged with Dotwall Web Design to build our website. Ben and his team were organised, with swift communication and agreed action points were completed promptly. Ben was especially patient with us, given we had no experience and delivered a website that was over and above our expectations.

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Website Genius

I was recommended to Ben @Dotwall by my Advertising company for a redesign of our website, while our existing one was good and was very well received it lacked the connectivity that google AI and other search engines require these days for a greater audience capture. The experience was very interactive and with the ongoing support for monthly updates we are now in a better place and traffic is starting to flow nicely. Great job by Ben and the team highly recommeded and well deserve the 5* review.

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

FINALLY!

FINALLY!! A web designer that actually does more than the average.
I've had a number of websites in the 25 years we have been in business which have all been okay and that's it just ok. Ben really does know his stuff when it comes to websites, Dotwall Web Design have exceeded my expectations not just in the new look and feel of our website but the complete package. A refreshing change to the norm' if you're not using Dotwall Web Design you are missing a trick.

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service and fantastic attention to detail.

I desperately needed a complete overhaul of my website, as the hosting page builder I was using just wasn’t delivering the professional finish I wanted and it was keeping me up at night! Dotwall are based locally, which made reaching out super easy. Ben has been brilliant from start to finish with such a great attention to detail— he’s transformed my site to look sleek and professional, and it now it goes above and beyond the quality I expected. Really pleased with the result. Thank you!

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

I migrated my website hosting to Ben at…

I migrated my website hosting to Ben at dotwall - the process was very smooth. I now have my domain name and know where my website is hosted. We also did a quick refresh of the website to keep the content up-to-date. We're now on a sleek one-page website, which really helps visitors find what they need easily on a visually appealing site. I would highly recommend Ben for any website or hosting needs.

August 27, 2025
Unprompted review
dotwall Web Design logo

Reply from dotwall Web Design

Thank you, Gabriella. It's been a pleasure working with you.

Rated 5 out of 5 stars

Why choose dotwall Web Design?

Dotwall were chosen to develop a new more modern website for Loughborough Carillon Tower War Memorial Museum to correspond with the refurbishment of the museum. They won on price, compared to other quotes obtained and they also won on service. We were involved at every step of the process and our ideas and suggestions were always welcome and dealt with without delay. The method of communication between us, Basecamp, meant that although one of the developers was working from abroad we were able to get an instant response to our many requests. The tasks were dealt with as separate ‘to-do’s thus clarifying every step along the way. We are extremely pleased and satisfied with all aspects of Dotwall’s work and would highly recommend them to anyone who faces the task of creating or developing a website.

November 30, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service from start to finish

Where can I start,
Our family Shutters business has been going for four years now and we were not really getting the best returns from our current website. We approached Ben at Dotwall to see if he could look at what we needed to do for improvements. After a video call with Ben it became very clear we needed to start again and look at making something more user friendly and something that Google could rate.

From the first call to the morning of the new website going live, Ben and his team were absolutely fantastic providing daily updates and showing us the site as it progressed.

Cant thank Ben and his team for what they have done for our family business and look forward to continuing to work with them to keep improving and getting high and higher returns from our site.

Mark Sanders
Shutter Envy Ltd

October 9, 2024
Unprompted review
Rated 5 out of 5 stars

Great service and knowledge

Dotwall has just launched our new website and we couldn't be happier. From the start, Ben responded quickly and with attention to detail. The whole process has been great and the outcome has been even better than expected. We are looking forward to Ben taking care of our website and excited for our business moving forward. Thank you!

November 11, 2024
Unprompted review
Rated 5 out of 5 stars

Ben set up my website and responded…

Ben set up my website and responded quickly to any queries in a non-technical way which is a rare gift. I am so pleased with my new website. It really helps me to get my message over and I know my hosting/website is in good hands as I've signed up to a maintenance package. Thank you so much for your help Ben and team. Kim

September 5, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Ben has been great. We went to him with some very basic design ideas and content, and after a number of meetings, Ben and Boby have developed a fantastic website. Not only does it look great, but he has managed to make sure all our important information is included in a user friendly format. I would not hesitate to recommend Ben and we hope to continue working with him in the future as our business grows.

September 2, 2024
Unprompted review
Rated 5 out of 5 stars

Ben has provided an amazing service …

Ben has provided an amazing professional service to deliver a very impressive website. . As a fitness professional I needed a site designing for my business to be accessible and informative and and Ben has come up with the goods guiding me every step of the way to create a first class site far greater than I expected.Great professionalism , great technical knowledge and great friendly service making it easy for me to focus on my creativity. Can whole heartedly recommend dotwall Web design for all your Website needs.

April 18, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Ben & Dotwall for our amazing…

Thank you Ben & Dotwall for our amazing new website, Ben has carefully and skillfully crafted a custom site specifically for our needs and produced something that is modern & sleek. Ben is extremely responsive and generous with his time when you need assistance. We are extremely pleased with the service and will no doubt continue to work with Dotwall in the future.

January 1, 2024
Unprompted review
dotwall Web Design logo

Reply from dotwall Web Design

Thank you Adam

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