I'd love to review my purchase, but I never received it. I've emailed 3 times and have not gotten a response. According to tracking, it was sent to an address in Indiana and I live in Illinois.
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Zero stars should be an option... paid and received NOTHING. I ordered an item on December 22, 2025. Received an order number and initially a tracking number with a status of "label created". After... See more
This company isn’t interested in doing the right thing. I received my order damaged and with the personalization incorrect and I only received a reply from the company when I posted a review about it.... See more
Product was not as ordered. Ordered blue/sapphire heart but red heart was on wall art. Wording incorrect, Forever and Ever, Denny and Denise was on wall art but the three lines ordered (center... See more
Company details
Written by the company
At Dova Art, we are passionate about capturing the essence of nature in our unique and beautiful pebble art creations.
Contact info
3 Cluster, Tan Thinh Ward, 250000, Thai Nguyen, Vietnam
- contact.dovaart@gmail.com
- dovaart.com
1.7
Bad
27 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Never received item
I'd love to review my purchase, but I never received it. I've emailed 3 times and have not gotten a response. According to tracking, it was sent to an address in Indiana and I live in Illinois.
October 23, 2026
Unprompted review
never shook to my house. went to New Jersey. never got an item.
They shipped to the wrong address. I emailed them after the fact. Haven't heard anything. Thank God I use PayPal because we get a refund.
September 4, 2026
I never got my order
I never got my order. I reacjed out 2 times since an noone ever even attempted to contact me. Never usimg this site again.
May 8, 2026
No communication
No communication, I emailed twice. The shipping took much longer than projected and I still don't have the item.
September 8, 2026
I purchased my order on April 4th and…
I purchased my order on April 4th and my order haven’t been shipped yet.. I won’t recommend you guys
April 10, 2026
Item is sitting for over 2 weeks…
Item is sitting for over 2 weeks waiting for courier to pick up. Not the way to do business. This was a gift for a grandfather that passed away.
April 7, 2026
Shipped to wrong address and…
Shipped to wrong address and unresponsive to email efforts to resolve - this was supposed to be a gift for my mother
March 27, 2026
Fraud!!
Fraud!!! I never received the item, received this notice for a review even though I’ve never seen the item.
February 7, 2026
No response from company, never received ordered and paid for item
Zero stars should be an option... paid and received NOTHING. I ordered an item on December 22, 2025. Received an order number and initially a tracking number with a status of "label created". After a few weeks the tracking number was no longer valid and never shipped. I have emailed numerous times and NEVER have gotten a response. Very disappointing and I will be disputing the charge on my credit card.
December 31, 2025
I placed my order 3 months ago and…
I placed my order 3 months ago and never received it. I’ve reached out for resolution but haven’t heard anything back.
December 10, 2025
No delivery on order & terrible customer service!
I ordered two sea glass Christmas ornaments on Nov. 12. The shipping guidelines showed 10-14 days for delivery. It is Dec 25 and I have not received any delivery. I have emailed 5 times with no reply at all. I am requesting a refund from
my credit card company as I cannot get any reply from Dova Art!!! Extremely disappointing service!!!
December 10, 2025
I never received my order
I never received my order. They never replied to my emails. I truly believe this is a scam website.
December 10, 2025
Don’t purchase from this company!
This company isn’t interested in doing the right thing. I received my order damaged and with the personalization incorrect and I only received a reply from the company when I posted a review about it. They wanted me to fix my review before sending another product or refunding my money. I’ve asked many times for a refund and given plenty of time for them to do so and they sent another product over a month later instead. I didn’t want another product. I wouldn’t do business with them.
June 23, 2025
Unprompted review
Never received it.
June 9, 2025
Order went missing in post- wasn’t…
Order went missing in post- wasn’t asked if I would like a refund or same re made. Just went ahead and remade- even though I needed it for a colleague retirement and it wouldn’t have arrived in time. I have asked for a refund and to date not received anything
April 2, 2025
They did communicate when there was a…
They did communicate when there was a problem with my original order. They made a second ornament, and it is beautiful.
March 28, 2025
Reply from Dova Art
Thank you for your purchase and review. I hope it will be a meaningful gift and you will come back to my store many times.
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