Down To Ground Reviews 

440
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Many customers are highly satisfied with the product's quality and effectiveness, frequently noting significant improvements in sleep patterns, reduced body aches, and increased energy. They appreciate its design and how well it performs as advertised, positively impacting their daily lives. Conversely, a small portion of people felt the product was ineffective, reporting no benefits for sleep or pain relief. Several reviewers found the grounding effect ceased when a bed sheet was placed over the mattress cover. Some customers also considered the purchase a waste of money, expressing frustration with return policies for opened items.

What people talk about most

Product

Customers had positive experiences with product, with many reviewers expressing satisfaction and love for the... See more

Quality

Reviewers mention positive feedback about quality, with many noting that the products are well-made and... See more

User experience

People report ambiguous experiences with user experience, with many finding the products easy to set up and... See more

Order

Users describe ambiguous interactions with order, with some finding the ordering process easy and timely,... See more

Price

Consumers find price to be ambiguous, with some reviewers feeling the product was worth every penny and even... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Had a lot of pain after a riding accident. So much better after 2-3 nights on the grounding mattress cover. However, the biggest difference was that I had breast cancer last year and had lymph nodes r... See more

Company replied

Rated 4 out of 5 stars

Have been using down to ground mat on our Queen size bed fit perfectly and stays in position.Changes to sleeping patterns has improved , fall to sleep faster and stay longer in deep sleep patterns. I... See more

Company replied

Rated 5 out of 5 stars

Well now have been using the ground mattress cover for about 3 weeks . Im not a great sleeper very restless an also light sleep. Most nights I’m lucky if I get 5 hours. Thou coming into week 3 I’m... See more

Company replied

Rated 5 out of 5 stars

After using a silver thread sheet for months, we found it wasn't working, so we ordered the Grounding mat. From day one we noticed a difference, better sleep, much deeper, less pain upon waking up, n... See more

Company replied


Company details

  1. Wellness Program
  2. Home Health Care Service

Written by the company

At Down To Ground, you will find the world's best indoor grounding products that will help you reduce your pain, decrease your inflammation, improve your sleep and much more so you can wake up feeling incredible! With no extra effort. Experience the healing power of earthing with Down To Ground. Transform your sleep and well-being through our scientifically-proven, indoor grounding products designed to reduce pain, inflammation, and improve sleep quality. Shop now to bring the earth's healing energy right into your home! Get grounded and stay grounded. Your body and mind will thank you.


Contact info

4.1

Great

TrustScore 4 out of 5

440 reviews

5-star
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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.1

All reviews

(440)

242 reviews in the last 12 months

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Rated 5 out of 5 stars

Great product, very pleased

Great product, very pleased, sleeping so much sounder from the very first night with the mattress cover, I would highly recommend it

January 21, 2026
Unprompted review
Down To Ground logo

Reply from Down To Ground

Hi Julie, thank you for your feedback! We’re thrilled to hear that you slept sounder from the very first night with the mattress cover. Your recommendation means a lot to us.

Thank you again, and we hope you continue to enjoy great sleep!

Thanks,
The Down To Ground Team

Rated 1 out of 5 stars

No good on returns

I have been using regular grounding sheets for over 2 years. I had terrible pain in one knee heard about the grounding sheets. They worked the first night on the pain and my sleep improved immediately. I was thrilled and told everyone about how great grounding sheets were. When I heard about your grounding pads I was very happy to not have to buy sheets when they were no longer working. I ordered the bed pad and waited and waited. They do not work. I now have pain in my knee and will go back to the grounding sheets. I looked online to see how to return and found that I could not return if open or used. Very disappointing. How would I know they did not work for me if I do not try them. I'm stuck with a very expensive product that does not work. Very disappointing.
Camille Krichmar

January 20, 2026
Unprompted review
Down To Ground logo

Reply from Down To Ground

Hi Camille,

Thank you for sharing your experience and for your honesty. We’re really sorry to hear the bed pad did not work for you, especially after you had such great results with grounding sheets. We understand how frustrating and disappointing that must be.

It’s important to note that grounding effects can vary from person to person, and the benefits are not always immediate or consistent. While many people experience improvements quickly, others may take longer to notice changes or may respond differently depending on individual factors such as body chemistry, inflammation levels, and sleep patterns.

Regarding returns, we are unable to accept opened or used products due to our strict hygiene standards. This is why we cannot process a full return in this case. However, we do want to acknowledge your situation and show our appreciation for your feedback. As a gesture of goodwill, we are happy to explore a partial refund.

Please let us know if you would like to proceed with a partial refund, and we can take it from there. Please email us at support@downtoground.co.

Kind regards,
The Down To Ground Team

Rated 5 out of 5 stars
Down To Ground logo

Reply from Down To Ground

Hi Deb, thank you so much for sharing your experience and for your kind feedback about the fast delivery. We’re really glad to hear that you noticed a reduction in pain after the very first night.

It’s common for inflammation and pain to build throughout the day, especially with spinal issues, and it’s encouraging that the grounding pad is helping at night. If you ever have questions or concerns, please feel free to reach out to us via our support email.

Thanks,
The Down To Ground Team

Rated 5 out of 5 stars

Skeptical at first

The first night I tried the mattress pad I fell asleep faster and slept deeper than before. It still happens after 3 weeks. Also I bought it to see if it would help heal my ankle. Which has had Achilles tendinitis for a year. It’s actually going away since I started using this pad. Walking with minimal pain now. Healing slowly and surely. It’s worth the try. Better than taking chemical pain relievers.

January 20, 2026
Unprompted review
Down To Ground logo

Reply from Down To Ground

Hi Malea, thank you for your feedback! We’re really happy to hear that you’ve been sleeping better from the very first night and that the improvement has continued over the past three weeks.

It’s especially encouraging to hear that your Achilles tendinitis is improving and that you’re walking with less pain. That’s exactly the kind of progress we hope to support, and we’re glad the pad has been a helpful alternative to pain relievers.

Thanks,
The Down To Ground Team

Rated 4 out of 5 stars

Even sleep

I have been able to get a better night's sleep more consistently

December 27, 2025
Unprompted review
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Reply from Down To Ground

Hi Justin, thank you for your feedback! We’re so glad to hear you’re getting more consistent, restful sleep. That kind of improvement can make such a meaningful difference day to day, and we truly appreciate you letting us know.

Thanks,
The Down To Ground Team

Rated 1 out of 5 stars

I ordered a month ago and still haven’t…

I ordered a month ago and still haven’t received any information on my order my credit card has been charged and there’s no tracking number

January 19, 2026
Unprompted review
Down To Ground logo

Reply from Down To Ground

Hi Norma, thank you for your feedback! We’re very sorry for the frustration this has caused, and thank you for bringing this to our attention.

This is not the experience we want for you. Please email us at support@downtoground.co. Our support team will look into this immediately and provide you with an update and tracking details.

Thank you for your patience. We’ll make this right.

Thanks,
The Down To Ground Team

Rated 5 out of 5 stars

Seventeen year neck pain gone...

I have experienced neck pain for the last 17 years. Bought the mattress covers as Christmas gifts for my two daughters and decided to try the smaller one for me. When I tell you after the first night of use I went to work pain free. Oh my God. The first time in 17 years pain free. I'm a blackjack dealer in Las Vegas Nevada and this mattress cover has been a game changer in my life. No exaggeration at all. My oldest daughter " a craps dealer" has noticed a huge difference also. I cannot express my gratitude for this purchase enough. ♥️

January 7, 2026
Unprompted review
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Reply from Down To Ground

Hi Ann, thank you for your feedback! Hearing that you went to work pain free for the first time in 17 years is truly powerful, and we are so happy for you.

Knowing it has made such a difference for both you and your daughter, especially with the physical demands of dealing, means the world to us. Your gratitude and trust are deeply appreciated.

Wishing you continued relief and comfort every day,
The Down To Ground Team

Rated 5 out of 5 stars

Nerve Pain, Inflamation & Sleeplessness 90% Gone

Painful Nerve pain in my toe 90% gone by morning & overall leg inflamation greatly reduced. Thank you -
in addition I used to struggle to sleep more than 4-5 hours a night, this is seductively relaxing, making me want to get in bed earlier, i sleep longer and wake up more relaxed. If i wake in the night I no longer struggle to get back to sleep.
I wish i could afford to buy one for every friend & family member suffering with chronic pain, poor circulation and sleeplessness.
I tried another (cheaper) brand last year but honestly didn't notice any difference and almost lost faith in grounding mats altogether. Then i saw that this brand had an offer complete with a meter to measure its effectiveness. I've never bothered using the meter as i had almost instant relief.
Ive told many friends with arthritis, fibromyalgia, liver failure etc about it.
I am walking with much less pain and honestly don't want to sleep without it!

January 18, 2026
Unprompted review
Down To Ground logo

Reply from Down To Ground

Hi Afrah, thank you for your feedback! We are truly grateful to hear how much relief you have felt with pain, inflammation, and sleep. Knowing you are walking more comfortably and resting better means a great deal to us.

We also appreciate you giving grounding another chance and for sharing our product with friends and family. Your support and trust are incredibly valued.

Thanks,
The Down To Ground Team

Rated 1 out of 5 stars

Grounding mattress does not work once…

Grounding mattress does not work once you put a sheet over it. Totally false claim by the company. I tested it with two different conductivity testers.

January 14, 2026
Unprompted review
Down To Ground logo

Reply from Down To Ground

Hi Pamela, thank you for your feedback! We’re sorry to hear that your experience hasn’t matched your expectations. The grounding mattress cover is designed to maintain conductivity even when used with a sheet, but we understand that individual results can vary based on setup, sheet material, or testing method. We’d be happy to review your setup and provide guidance to ensure it’s working as intended. Please reach out to our support team at support@downtoground.co so we can assist you directly.

Thanks,
The Down To Ground Team

Rated 1 out of 5 stars

I would give 0 stars but this is not an…

I would give 0 stars but this is not an option.
Grounding Mattress over is not effective as shown in social media posts. Once a bed sheet is placed over the mattress cover the grounding effect stops. It is claimed on multiple social media posts of the company that it does, but there is no grounding effect of using the mattress cover as per the companies instruction. Advertisements are therefor untruthful. I have asked for a refund which is currently being denied. £140 down the drain. Please also note that the customers who are rating products at a 4 or 5 have had experience of them for a week or 2. Customers with longer experience tend to rate lower.

January 14, 2026
Unprompted review
Down To Ground logo

Reply from Down To Ground

Hi Alan, thank you for your feedback! We’re very sorry to hear about your experience and understand your frustration. The grounding mattress cover is designed to work when used according to the instructions, but we recognize that individual experiences can vary. We take all feedback seriously, and we’re committed to resolving concerns fairly. Please contact our support team at support@downtoground.co with your order details so we can review your request and work toward a satisfactory resolution. Your feedback helps us improve both our products and communications.

Thanks,
The Down To Ground Team

Rated 5 out of 5 stars

I used to wake up every morning with…

I used to wake up every morning with back and neck aches, but now I don’t. That’s it. It’s great.

December 18, 2025
Unprompted review
Down To Ground logo

Reply from Down To Ground

Hi Katy, thank you for your feedback! We’re so glad the grounding sheet is helping you wake up pain-free. Sometimes “that’s it” really says it all, simple, effective, and great sleep!

Thanks,
The Down To Ground Team

Rated 5 out of 5 stars

Grounding Maytress Pad

I go to bed with sore muscles and weak up pain free after sleeping on the Down to Ground mattress pad. I've been using the pad for a couple of weeks and it's still working the sane as Day one.

January 13, 2026
Unprompted review
Down To Ground logo

Reply from Down To Ground

Hi Carla, thank you for your feedback! We’re so glad the mattress pad is helping you wake up pain-free and that it’s been consistently effective from Day one. Thank you for sharing your experience, we love hearing about the difference it’s making in your sleep and daily comfort!

Thanks,
The Down To Ground Team

Rated 5 out of 5 stars

After a week of utilization felt a…

After a week of utilization felt a difference with better sleep and less stiffness. It is amazing to finally see progress the natural way.

January 12, 2026
Unprompted review
Down To Ground logo

Reply from Down To Ground

Hi Roger, thank you for your feedback! We’re so glad you’re noticing better sleep and less stiffness after just a week. It’s exciting to experience progress naturally, and we’re thrilled the grounding sheet is making a positive difference for you.

Thanks,
The Down To Ground Team

Rated 5 out of 5 stars

This product really works

This product really works! I believe I'm going to have to order another because my big dog has discovered my bed as his favorite sleeping place. I think he's being grounded too!

January 11, 2026
Unprompted review
Down To Ground logo

Reply from Down To Ground

Hi Candy, thank you for your feedback! We love that your dog is enjoying the bed as much as you are, looks like he’s getting grounded too! Sounds like another mat might be a wise idea so everyone can enjoy the benefits. Thank you for sharing your fun and positive experience!

Thanks,
The Down To Ground Team

Rated 5 out of 5 stars

Less pain better sleep

I have found that I am sleeping faster and waking up with less back pain during the day which has reduced the amount of pain medication in taking.

January 10, 2026
Unprompted review
Down To Ground logo

Reply from Down To Ground

Hi Cherie, thank you for your feedback! We’re so glad the grounding sheet is helping you fall asleep faster and wake up with less back pain. Knowing it’s even helping reduce your need for pain medication is truly rewarding. Thank you for sharing your experience, we’re thrilled it’s making a positive difference in your daily life!

Thanks,
The Down To Ground Team

Rated 5 out of 5 stars

Love it!

My husband and I started using grounding sheets and they worked great! At first. And then the good stuff we were noticing became less and less. But we haven’t had that problem with the grounding mat. I love that it’s not directly touching our skin and we can use whatever fabric we want for our sheets!

January 9, 2026
Unprompted review
Down To Ground logo

Reply from Down To Ground

Hi Haddie, thank you for your feedback! We’re so glad to hear the grounding mat has been consistently working well for you and your husband. It’s great that you enjoy the flexibility of using your own sheets and not having the mat directly on your skin, comfort matters just as much as effectiveness. We love hearing how our products fit seamlessly into your sleep routine!

Thanks,
The Down To Ground Team

Rated 3 out of 5 stars

They took my money

They took my money, never responded to my email requests for updates or shipping information and never shipped the products.
Updated 1/21/2026
After posting a 1 star review I did receive a response a few days later. They were unable to locate the order initially. After several emails someone tracked the order down. One week later the order arrived. I have yet to place on our bed. I still have not received an order number which means if I do want to return the product I will be unable to do so. I hope the errors were that they were overwhelmed at Christmas.

December 18, 2025
Unprompted review
Down To Ground logo

Reply from Down To Ground

Hi Dan, thank you for your feedback! We’re very sorry to hear about your experience and truly apologize for the frustration this has caused. Please email us directly at support@downtoground.co with your order number, and our team will prioritize resolving this issue and provide you with a shipping update as soon as possible. We appreciate your patience and the chance to make this right.

Thanks,
The Down To Ground Team

Rated 5 out of 5 stars

A good nights sleep in over 40 years.

I got the grounding mat several weeks ago but only just put it on the bed about a week ago. I’ll be honest I was desperate for a good nights sleep. I’m a very light and restless sleeper hear every sound even outside my window. The first couple of nights I didn’t notice any difference, then boom, by the 3rd or fourth night I’m sleeping so hard. I really can’t remember sleeping this hard since before my kids over 40 years ago. You know that deep sleep you don’t hear a thing not even your husband moving around beside you. I’m sure as I use it more I will notice other things too I’m forever grateful.

January 1, 2026
Unprompted review
Down To Ground logo

Reply from Down To Ground

Hi there, thank you for your feedback! We’re thrilled to hear that after a few nights, you finally experienced that deep, undisturbed sleep- what a gift, especially after so many years. It’s amazing how the body responds once it settles into rest, and we’re so glad the grounding mat is helping you reclaim that quality sleep. We’re excited for you to discover even more benefits as you continue using it.

Thanks,
The Down To Ground Team

Rated 5 out of 5 stars

Absolutely love our grounding mattress…

Absolutely love our grounding mattress cover! What a treat to know we are doing something good when sleeping

January 6, 2026
Unprompted review
Down To Ground logo

Reply from Down To Ground

Hi Diane, thank you for your feedback! Knowing you’re supporting your body while getting great sleep is such a wonderful feeling. Thank you for sharing your experience, we’re thrilled the grounding mattress cover is a treat for you!

Thanks,
The Down To Ground Team

Rated 1 out of 5 stars

No benefit whatsoever

I ordered 2 of the large mats, one for myself, and one for my daughter. They’re properly installed, the ground connection was tested, and we’ve been using them for weeks. Neither of us has noticed a thing. Nothing, nada, zilch improvement in sleep quality, aches, pains, stress or anxiety. In my opinion, these are useless and people getting “results” are experiencing a placebo effect. It was a total waste of money, and it was not cheap!

January 6, 2026
Unprompted review
Down To Ground logo

Reply from Down To Ground

Hi Laura, thank you for your feedback! We’re genuinely sorry to hear that the grounding mats haven’t provided any noticeable benefits for you or your daughter. While many of our customers report positive changes, we understand that results can vary from person to person depending on a variety of factors, including individual health, lifestyle, and usage patterns. We appreciate your perspective and take all feedback seriously, it helps us continue improving our products. If you’d like, our team is happy to discuss tips for optimizing your setup or explore possible next steps to help you get the most out of your mats. Please email us at support@downtoground.co.

Thanks,
The Down To Ground Team

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