DownYourHighStreet Reviews 

Great service. Bowler and Betty just have the best dungarees, superb quality and price. Will definitely use DYHS again, such amazing choices!

Very disappointed, they sold me an item that was intended as a birthday present, then two days before the birthday told me they had no stock of the item, leaving me with little or no time to source a replacement.

Very straight forward and easy to use interface

Found just what i needed on the DownYourHighStreet website and the order arrived beautifully packaged and in good time. Thank you

Ordered a bag, just arrived and looks used. Ok was half price, but wouldnt have purchased second hand.

Great company to work with - we have been selling on DYHS for over 2 years now and have an excellent rapport with the team.

Early intergration glitches were ironed out after a couple of website updates and capable assistance from the patient DYHS support folk.

At Rarebrix, we cherish our customers and its lovely working with kindred spirits.

Thanks again, Ray (MD Rarebrix)

We joined DownYourHighStreet as a seller three months ago, and i must say they have been a fantastic company to work with, the support we have received in getting up and running has been tremendous. They advised us in every aspct of getting up and running from setting up our own web site to intergrating that to theirs. Any time we have had a problem they have had a solution and we have always felt we are valued and that they really are there to help us succeed.

Easy to order. Prompt delivery.items as described very happy.

Best fitting denim jeans ever and great customer service.

I ordered a pair of Jeans on the 9/02/22, recommended by Lorraine on TV.
I have sent two messages asking when will I receive my Jeans??
Sadly I have not had a reply from neither email, I am finding this very frustrating.
I have read good reviews and bad reviews, please respond and put my mind to rest!!!!
9/03/22 I have been asked to provide more information about my order,:-
Ordered on the 9/02/22, then received an email on the 16/02/22 saying sorry for the delay, a new batch was arriving and they will be intouch about the size and colour ( which I have already done on my original order)
Then I sent this review on the 07/03/22 asking when will I receive my Jeans! Only to receive on the same day, another batch has arrived and I will be hearing shortly!!!
I am sorry to say that I find this very frustrating bad service!

I tried ordering a few of the jelly cat books but every time I went to my basket, it kept saying empty. Shame

As a B2B customer, I must say the communication by Dan and Steve has been fantastic. Easy to get in contact with and very receptive to opportunities and ideas. I'm really looking forward to working with them.

Hal

Your packaging and response were excellent as, amazingly, were Hermes (who have had some bad press locally). Ordered and received within 3 days.

Great customer service, package was wrapped really nicely and quick delivery

5 stars to down your High street, excellent customers service and speedy delivery! Well done to supporting our shopkeepers

Ordered some Christmas presents from different independent shops on down your high street and was impressed with the delivery and vast selection of products. Will definitely use again.

First time using down the high street, and I would not recommend. The item I ordered was not suitable, i Contacted DTHS and they advised me what I needed to do. After returning the item to the retailer (bumblebee of Jesmonds) by Royal Mail special delivery, the item was signed for on the 18th December back at the boutique. I then got a message saying item received, refund processed. However, after checking with my bank 14 days later refund has never been sent through. DTHS contacted me on the 5th Jan enquiring if I sent the item back, I sent proof the item was sent and signed for back at the boutique. DTHS advised they were awaiting confirmation from the retailer, It has now been 28 days since the item was delivered back and I still have no refund. DTHS have not updated me since despite emailing them and I have tried contacting the boutique too, but sadly no reply. This feels a very expensive mistake on my part trusting DTHS and I wish I had never purchased the coat in the first place, not sure I will ever receive this refund!

Fabulous, quick service. Thank you Ollie and Dollie

I placed an order 17th dec marked as shipped on 22nd dec with 48hr Royal Mail. No delivery. Messaged seller no response. Messaged customer service Tuesday they said they would contact shop. Still no response from either today. So I messaged shop again saying if you shipped it how come I haven’t had message from Royal Mail saying they have a parcel for me!!! I said if you haven’t shipped it I want a refund. I’ve just had a message saying I’ve been sent a refund will take 5 days to show in my account!! Not happy because I’ve obviously been lied to & my grandson missed out on a Christmas present from his grandma. Not sure if I will use this website again…definitely won’t recommend to friends or family

Great website, easy to find things and to pay for them. Order was processed very quickly and item received in a couple of days, just in time for Christmas. Would order from here again. Many thanks.