I wanted to add another driver, but I couldn't find a way to do this and was then told i couldn't make amends after i'd paid. I've now realised i can add a driver at the counter, but it would have bee... See more
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5⭐ Customer Service

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Great service as ever over the last 25 years! Thanks

Reply from DoYouSpain.com
Very competitive pricing. Easy to use online quote and application process. Have used before and would definitely use again!

Reply from DoYouSpain.com
Easy booking system, can’t go high as we have not completed the hire process

Reply from DoYouSpain.com
Very easy to make booking,price are reasonable, I will be using them for another trip

Reply from DoYouSpain.com
Used Doyouspain for car hire in Menorca they connected me with Goldcar who I will never use again and by association will never use Doyouspain either: INSURANCE SCAM. Do not use Goldcar.
I already have car hire excess insurance so do not need extra cover. Was prepared to pay €1400 deposit when collecting the car. What I was not prepared or advised about is the 7% charge that they then put through the goldcar calculator and round up to over €200 for the deposit transactions. TOTAL RIP OFF.
Will never use Goldcar again.

Reply from DoYouSpain.com
Wasn't made clear that the booking couldn't be changed in any way

Reply from DoYouSpain.com

Reply from DoYouSpain.com
They would not allow us to collect the car as the name on the booking wasn't the same as the credit card used. Both had all other details. They then told us we had to pay 160 euro for fuel to pick the car up. Or they could give us a new booking for 280 euro. The counter guy then said what do you expect for a 30 euro booking. We went without the car.
Following do you spains reply, it said nowhere about additional fuel charges, we were informed of this at the desk. Do you spain stated that the credit card and drivers licence details had to be the same which we had, the credit card was in the 2nd drivers name and as it wasnt the main drivers they would not allow us to have the booking. Any information regarding this was provided in the information AFTER the booking was made. The system allowed us to make a booking that we would not be allowed to pick up. Why allow a booking in a name with the credit card in a different name knowing that youd not be allowed to collect the car. My dad also tired to use do you spain and was told at the desk he could not collevt the car because he did not have an IDP which is not a requirement for spain. Neither of us have been offered a refund by do you scammer.

Reply from DoYouSpain.com
First res I made came back not available??
Made 2nd res which was confirmed..
Delay in getting refund on 1st res but did come thru.
As aways your price are the best.

Reply from DoYouSpain.com
So easy and clear selection of what you want and don't want

Reply from DoYouSpain.com
Stay away from this website, service as far as you can!!
You, as a customer will have NO protection from greedy car rentals for whatever they charge you extra!

Reply from DoYouSpain.com

Reply from DoYouSpain.com
Booked a car through DoYouSpain and at pickup was I told about hidden rules like needing a license older than 2 years. The rental company wanted to cancel, but DoYouSpain refused to help or refund, blaming “terms and conditions” Be careful, especially if you live abroad easy to book and pay, very hard to change or get your money back. Escalated to the European Consumer Centre

Reply from DoYouSpain.com

Reply from DoYouSpain.com
thank you for your kind service. next tie ill get back to you. hopefully same service ill get back.

Reply from DoYouSpain.com
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