DoYouSpain.com Reviews 113,903

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 4,432 reviews, reviewers had a great experience with this company. Customers consistently find the website easy to use and navigate, appreciating the clear information and straightforward booking process. Many people highlight the excellent user experience, noting the smooth transition when searching for vehicles and the wide variety of choices available. Reviewers frequently mention finding competitive prices and good deals, often considering this their go-to service for car rentals. However, some customers expressed dissatisfaction with the booking process, particularly regarding the inability to amend or cancel reservations easily. There were also mixed opinions on pricing, with some reviewers encountering unexpected fees for fuel or issues with insurance not being honored by direct rental services. A few people also felt that the service was not always reliable, citing instances where reserved vehicles were unavailable or issues arose with credit card acceptance at the rental desk.

What people talk about most

Price

Users describe ambiguous interactions with price. Many customers praise competitive and good prices, with... See more

Booking process

Customers consistently note ambiguous experiences with the booking process. Many reviewers found the booking... See more

Service

Reviewers highlight ambiguous aspects of service. Many customers praise the brilliant and user-friendly... See more

User experience

Customers generally had positive experiences with the user experience. Many reviewers found the website easy... See more

Website

People report ambiguous experiences with the website. Many customers praise its ease of use, straightforward... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I wanted to add another driver, but I couldn't find a way to do this and was then told i couldn't make amends after i'd paid. I've now realised i can add a driver at the counter, but it would have bee... See more

Company replied

Rated 4 out of 5 stars

Easy to use Used the service several times before and had no issues except with ok mobility in the past who try hard selling of extra insurance

Company replied

Rated 4 out of 5 stars

I am updating my review as I received the link that allows modification of the rental, and so far it seems ok. I still hope the full insurance I got here is respected by the direct rental service (cen... See more

Company replied

Rated 4 out of 5 stars

The booking process was fine the company I used,centauro are not so good and this worries me, so many 1star ratings and aggressive attitude towards customers. A phone no for do you Spain would help in... See more

Company replied


Company details

  1. Car Rental Agency

About DoYouSpain.com

Written by the company

En DoYouSpain llevamos más de 20 años ayudando a viajeros de todo el mundo a encontrar el mejor alquiler de coche en España de forma sencilla y al precio más bajo. Nuestro comparador reúne en un solo lugar las ofertas de las principales compañías del país para que puedas reservar con total tranquilidad y sin perder el tiempo. Trabajamos con proveedores de confianza y actualizamos nuestras tarifas constantemente para que siempre encuentres la mejor relación calidad‑precio. Miles de usuarios ya han elegido DoYouSpain para moverse por España con libertad, comodidad y sin complicaciones.

La mejor opción para alquilar coche en España

Ofrecemos una comparación rápida y precisa de cientos de ofertas en cuestión de segundos, lo que te permite encontrar el vehículo perfecto para cada necesidad, ya sea un coche compacto, familiar, automático, un SUV o muchas otras opciones, como motos o furgonetas. Además, nuestras tarifas son siempre claras y económicas. Conectamos a nuestros clientes con miles de proveedores con oficinas en toda España, garantizando una cobertura nacional total: desde aeropuertos como Madrid, Barcelona, Málaga o Palma de Mallorca hasta destinos de costa, islas y ciudades del interior, podrás recoger tu coche donde más te convenga. Todo ello con atención disponible en más de 13 idiomas y una red de más de 500 puntos de recogida repartidos por toda España, para ofrecerte la máxima comodidad estés donde estés.

Lowest Prices - 5⭐ Service

Written by the company

📅 Free Cancellations
Free Cancellation Offers giving you total flexibility. Free modifications on most bookings.
⛽ Full/Full Fuel Policy
Choose the fuel policy you prefer. Collect full and return full so you only pay for the fuel you use.
✈ On-Airport
Car hire companies at the airport to make collection of your car quicker and easier.
🎛 Unlimited Mileage
Unlimited mileage offers for greater freedom.

DoYouSpain.com

5⭐ Customer Service

5⭐ Customer Service
👥 Friendly staff who speak your language. 🏃🏽 We look after you all the way - from before you book to after you've returned the car. 👍🏽7.5 Million Customers

Contact info

4.0

Great

TrustScore 4 out of 5

114K reviews

5-star
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Rated 5 out of 5 stars

Very competitive pricing

Very competitive pricing. Easy to use online quote and application process. Have used before and would definitely use again!

May 17, 2026
DoYouSpain.com logo

Reply from DoYouSpain.com

Thank you so much for your review and for taking the time to share your experience with us.

Rated 4 out of 5 stars

Easy booking system

Easy booking system, can’t go high as we have not completed the hire process

May 17, 2026
DoYouSpain.com logo

Reply from DoYouSpain.com

Thank you for your review!

Rated 1 out of 5 stars

€200 charge for deposit transaction!

Used Doyouspain for car hire in Menorca they connected me with Goldcar who I will never use again and by association will never use Doyouspain either: INSURANCE SCAM. Do not use Goldcar.
I already have car hire excess insurance so do not need extra cover. Was prepared to pay €1400 deposit when collecting the car. What I was not prepared or advised about is the 7% charge that they then put through the goldcar calculator and round up to over €200 for the deposit transactions. TOTAL RIP OFF.
Will never use Goldcar again.

May 16, 2026
Unprompted review
DoYouSpain.com logo

Reply from DoYouSpain.com

Hello,

Your Menorca booking includes detailed information about the excess supplement and payment terms, which are accepted before confirmation and shown on the voucher. Charges applied at the desk, including deposits or card fees, are managed directly by the car rental company, though our goal is always full clarity beforehand. Please contact help@doyouspain.com so we can review your case and assist you further.

Kind regards,
Marta

Rated 1 out of 5 stars

Wasn't made clear that the booking…

Wasn't made clear that the booking couldn't be changed in any way

May 17, 2026
DoYouSpain.com logo

Reply from DoYouSpain.com

Hello,

Flexibility depends on the rate selected, and any restrictions about modifying a booking are outlined in the details of your booking and on the voucher before confirmation. Our goal is to keep everything transparent so you can choose the option that best fits your plans.

Kind regards,
Claudia

Rated 3 out of 5 stars

No immediate confirmation

No immediate confirmation. Hopefully receive within 24 hrs

May 17, 2026
DoYouSpain.com logo

Reply from DoYouSpain.com

Hello,
Booking confirmations are typically sent shortly after the reservation is completed, so it should arrive in your inbox soon. You can also check your spam or junk folder while the system finishes processing.
Kind regards,
Pablo

Rated 1 out of 5 stars

Avoid, hidden costs

They would not allow us to collect the car as the name on the booking wasn't the same as the credit card used. Both had all other details. They then told us we had to pay 160 euro for fuel to pick the car up. Or they could give us a new booking for 280 euro. The counter guy then said what do you expect for a 30 euro booking. We went without the car.

Following do you spains reply, it said nowhere about additional fuel charges, we were informed of this at the desk. Do you spain stated that the credit card and drivers licence details had to be the same which we had, the credit card was in the 2nd drivers name and as it wasnt the main drivers they would not allow us to have the booking. Any information regarding this was provided in the information AFTER the booking was made. The system allowed us to make a booking that we would not be allowed to pick up. Why allow a booking in a name with the credit card in a different name knowing that youd not be allowed to collect the car. My dad also tired to use do you spain and was told at the desk he could not collevt the car because he did not have an IDP which is not a requirement for spain. Neither of us have been offered a refund by do you scammer.

May 16, 2026
Unprompted review
DoYouSpain.com logo

Reply from DoYouSpain.com

Hello,
The main driver listed on the booking must match the credit card at collection, as indicated in the details of your booking and on the voucher accepted during the reservation process. Charges related to fuel or alternative options are set by the car rental company at the desk, so reviewing the Collection information in advance helps avoid surprises.
Kind regards,
Claudia

Rated 4 out of 5 stars

First res I made came back not…

First res I made came back not available??
Made 2nd res which was confirmed..
Delay in getting refund on 1st res but did come thru.
As aways your price are the best.

May 16, 2026
DoYouSpain.com logo

Reply from DoYouSpain.com

Thank you so much for sharing your experience! We're glad to know everything went well.

Rated 1 out of 5 stars

Stay away from this website

Stay away from this website, service as far as you can!!
You, as a customer will have NO protection from greedy car rentals for whatever they charge you extra!

April 21, 2026
Unprompted review
DoYouSpain.com logo

Reply from DoYouSpain.com

Hello,

Our goal is your complete satisfaction, and we work with a wide range of car rental companies to offer competitive options while clearly outlining all details of your booking, including any extras that may be requested at the desk. The voucher always includes key information about the excess supplement and coverage, helping you make an informed choice before arrival.

Kind regards,
Pablo

Rated 1 out of 5 stars

Easy to Book, Impossible to Refund.

Booked a car through DoYouSpain and at pickup was I told about hidden rules like needing a license older than 2 years. The rental company wanted to cancel, but DoYouSpain refused to help or refund, blaming “terms and conditions” Be careful, especially if you live abroad easy to book and pay, very hard to change or get your money back. Escalated to the European Consumer Centre

May 15, 2026
Unprompted review
DoYouSpain.com logo

Reply from DoYouSpain.com

Hello,
The required driving licence validity is set by the car rental company and is included in the details of your booking and voucher, accepted during the reservation process. Our goal is your complete satisfaction, and we always work to keep all key information clear before arrival so pickup goes smoothly.
Best regards,
Pablo

Rated 1 out of 5 stars

0000

no support, no help

May 16, 2026
DoYouSpain.com logo

Reply from DoYouSpain.com

Hello,
Our goal is your complete satisfaction, and we’re focused on making every step of your booking smooth and clear. All key information and assistance options are included in your booking voucher, and our team is continuously improving to ensure timely support.
Best regards,
Claudia

Rated 5 out of 5 stars

thank you for your kind service

thank you for your kind service. next tie ill get back to you. hopefully same service ill get back.

May 1, 2026
Unprompted review
DoYouSpain.com logo

Reply from DoYouSpain.com

Thank you so much for your review and for taking the time to share your experience with us.

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