DPF DR Reviews 

205
•
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Absolutely shocking! Taken 450 pounds off me and the car is not fixed! Nobody has been back despite booking me in and now ignoring all attempts at contact for a refund! Absolute scammers please do not... See more

Rated 5 out of 5 stars

Our car had gone into Limp Mode... Living in a village in North Devon it was so convenient to have Colin carry out a DPF clean on our driveway...No travelling or waiting at a garage... Colin's c... See more

Rated 5 out of 5 stars

Couldn’t recommend these guys enough, DPF was a lot worse then I expected, he did a smashing job the car is running so much better now and the fuel consumption is miles better, great lad who worked on... See more

Rated 5 out of 5 stars

DPF issue? Call Colin. There’s nothing else to say, however I’d like to say that apart from being professional, honest, persistent, fair, genuine he’s an approachable guy that I’ll call every time.... See more

Company details

  1. Car Repair and Maintenance

Written by the company

We can analyse your car from the EGR,DOC,DPF and SCR we clean your DPF, check the DEF injector/vaporiser test and prime the ad-blue line all without having to remove the DPF, so it works like new again. we won't leave until your 100% happy, and costs a fraction of the price to replace the DPF.


Contact info

3.8

Great

TrustScore 4 out of 5

205 reviews

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1-star

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3.8

All reviews

(205)

19 reviews in the last 12 months

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Rated 1 out of 5 stars

Don't use this service...

Colin was great to start, replied to my query very quickly and came the next day to action the clean. There was a fault with a sensor which Colin gave me a link to order and left me all set up to replace the part. When the part arrived and I fitted it the fault came back. After several times chasing Colin it is clear that he is not interested in coming back to help fix this and I'm left with a car still not working and will have to pay somewhere else to get my car running again.

July 18, 2023
Unprompted review
DPF DR logo

Reply from DPF DR

We apologise for any inconvenience caused. The clean has been carried out, and your DPF is now repaired, the cost of the DPF clean doesn't include another call out for a part that needs replacing.

Your old pressure sensor that wasn't operating correctly due to an extremely blocked DPF needed replacing and the new one needs to be relearned to your car, we have been trying to find time to fit you in for FREE. Unfortunately we haven't been able to get to you yet, due to high demand of our service.

We thankyou for your 1 star feedback, even tho cleaning your DPF has saved you £1200.

Kind regards
DPFDR.CO.UK

Rated 5 out of 5 stars

5 star service …

i called collin yesterday afternoon as i had a fault with my dpf on my bmw x5 he was out within 24hrs he gave it a good clean and fixed the issue when other local garages was going to charge me to replace the dpf filter without even seeing the vehicle he even looked and gave me advice on other issues i had with the vehicle i would highly recommend him to anyone and i will definitely be using him again in the future

July 16, 2023
Unprompted review
Rated 3 out of 5 stars

Collin came to help us with our DPF…

Collin came to help us with our DPF problem and was friendly, knowledgeable. He explained everything in a very clear and simple way. The car seemed to run really well, we were very excited to be able to relax and drive again but unfortunately, the next day the car entered limp mode once again.
Collin was amazing!! He answered my message straight away and arranged to come back the next day as it clearly wasn’t fixed. He worked for at least two hours before coming up with a solution, or so he thought. The car did appear to drive well for a few weeks but again has entered limp mode despite all of Collins advice being followed.
I have tried to contact twice now for advice as as far as I’m concerned the problem is not resolved. I haven’t had either message answered. I’m not really sure what I was hoping for but I was at least expecting an answer or some advice if not another attempt at fixing.
I really did find Collin to be very open and helpful at the time hence my disappointment and surprise now.

May 22, 2023
Unprompted review
Rated 5 out of 5 stars

DPF issue

DPF issue? Call Colin. There’s nothing else to say, however I’d like to say that apart from being professional, honest, persistent, fair, genuine he’s an approachable guy that I’ll call every time. Shame there’s not more like him.
After lots of flashing lights, limp mode poor performance and manic drive home. I called Colin (DPF Dr) who responded immediately to my predicament. Assessment made reassured me my car would run again. Several visits later, after some ridiculous quotes from others, she’s running sweeter than before at a fraction of the cost.
I can definitely recommend Colin for any car issues and have given both friends & family his number, so expect to be busy Colin!

July 9, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, came out to the site on time, explained what work was going to be carried out and throughly documented and explained everything, top man

June 25, 2023
Unprompted review
Rated 5 out of 5 stars

I cannot speak more highly of Colin

I cannot speak more highly of Colins professionalism, service, knowledge and work ethics!!!
I rang Colin on Saturday morning and he was happy to fit me in on Sunday afternoon. He arrived when arranged, and soon diagnosed the actual issues with my Volvo C3's DPF system, which turned out to be a £3 pressure hose, rather than what the garage had suggested, being the need to replace the DPF. Highly recommended!!!!!

June 18, 2023
Unprompted review
Rated 5 out of 5 stars

Professional, knowledgeable, approachable

I contacted Colin to help me out with a Ford mondeo that had died a death. He was immediately positive and happy to help! He broke down the work he was going to carry out along pricing. He turned up on time, with the right kit and a wealth of experience, a combination that is hard to come by. Colin worked tirelessly through the heat and made a quick diagnosis and updated me with the plan, we agreed to the new arrangement and he smashed it in record time only being hindered by a spare part that he came back with the next day. All in all a fantastic and professional service. I cannot recommend enough.

June 14, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service! My DPF was fully blocked, he came over the same day and got it all sorted within a couple of hours and also diagnosed that the air filter had a crack in it too which was causing more issues so he returned the following day to fix that too! Incredibly reasonably priced and unbelievable service. My car drives like a dream and customer service is 5 star!

June 9, 2023
Unprompted review
Rated 5 out of 5 stars

Prompt

Prompt, effective and friendly service. Colin was reassuring, knowledgable and did exactly what he said he would do quickly, on a bank holiday when there was no chance of anyone else fixing it. Very pleased and would be happy to recommend onwards.

May 29, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent friendly service from an…

Excellent friendly service from an approachable professional who was willing to go the extra mile. Not only helped me as the person to call him out but helped others at my work - will be using again.

May 25, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant service!

Today I had just dropped a parcel off and went to drive away but my car wouldn't start. Luckily for me Collin had parked up behind me and immediately came to my rescue. I told him I had called the AA a couple of days before with the same problem and after checking a few things the AA man had tapped the fuel pump and the car started, so he said I would need a new fuel line pump. After calling my normal garage I was told that if the fuel line pump was faulty a new complete fuel pump was needed. When my car was recently in the garage to have the turbo replaced I had complained that the engine was not running smoothly, but no fault was found.
Collin plugged in his device and several faults were showing. He checked everything, ruled out the fuel pump and eventually told me that it was a faulty relay, which he fixed. I then turned on the ignition and the car started straight away, so thanks to Collin the engine now sounds perfect, better than it's been for a long time, and I've already recommended him to family and friends. I know who I'll be calling in future for any car problems. Such a nice person and he definitely knows his stuff! Thank you so much!

May 22, 2023
Unprompted review
Rated 5 out of 5 stars

My van's diagnosis was done quickly and…

My van's diagnosis was done quickly and professionally, and the repair was done faster than any garage could. It has never run so well in all the time I've owned it. Would definitely use dpfdr again!

May 15, 2023
Unprompted review
Rated 5 out of 5 stars

Very knowledgeable and professional

Colin came out to look at my van that wouldn’t start within 20 minutes found the fault, ordered the part and came back a few days later to fit it van all running nicely again also took the time to look at my other van that had a problem found out what that was and advised me what to do very knowledgeable guy explains it all to you very well priced a lot cheaper than a garage wouldn’t hesitate to recommend in him thank you

May 15, 2023
Unprompted review
Rated 5 out of 5 stars

Above and beyond what I expected

Callum came and had a look at my van which I thought it was a dpf block but turned out to be a faulty sensor and a blocked fuel injector for the dpf system.
He replaced the parts and all the lights went off on my dash and now out of limp mode.

Excellent service who I have already recommend to a few of my friends.

May 11, 2023
Unprompted review
Rated 5 out of 5 stars

After going to two garages and neither…

After going to two garages and neither could fix the fault with my dpf on my transit. I got recommended dpf dr. So I gave them a call and they turned up this afternoon. A big thanks, you really know your stuff, my van has never ran so well. Will be highly recommending you

May 9, 2023
Unprompted review
Rated 5 out of 5 stars

Top service

Top service, specialises in DPFs, professional guy. Car now running like a dream. Paid by card. Thanks very much. Will use again.

May 9, 2023
Unprompted review

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