Direct Professional Removals Ltd. Reviews 126

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Great people, managed my entire moving of home seamless. They were very helpful, careful and very knowledgeable on how to manage taking apart furniture and putting it together in the new home. Brillia... See more

Rated 5 out of 5 stars

Excellent staff. Amazing customer service. Kept me informed when exactly they would arrive. Just as they're name says Professional Removals. We had Peter and Jordan who are my new 'Super Heroes as... See more

Company replied

Rated 5 out of 5 stars

Amazing service. 5 story house, narrow stair ways moved out of town (with parking limitations due to TFL) to different rooms in new homes. Very complex move with expensive art and furniture. Everythin... See more

Company replied

Rated 5 out of 5 stars

What can I say guys,you were fantastic throughout! I'd had a few removal quotes but was impressed that you followed up on your quote, asking how things were progressing & did I have any questions whe... See more

Company replied

Company details

  1. Moving and Storage Service

Written by the company

Direct Professional Removals is a fully insured company offering removal services in and out of England. We will be happy to assist you with all your transportation, packing, removal and storage needs. All our workers are experienced and responsible professionals, they will handle the packing, transportation, dismantling and reassembly of your belongings with great care. Domestic and commercial removal services offered.


Contact info

4.9

Excellent

TrustScore 5 out of 5

126 reviews

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Rated 5 out of 5 stars

Peter and his team are the best in the…

Peter and his team are the best in the business of moving service. They really go well above and beyond anything I have seen in this business. I highly recommend Direct Professional Removals Ltd.

July 2, 2023
Unprompted review
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Reply from Direct Professional Removals Ltd.

Hi Tee, many thanks for taking the time to leave us and the team such a great review. We want to wish you the best with the new home!

DP Removals Team

Rated 5 out of 5 stars

Peter and his team are great

Had a big move planned with the family from east to west London. Peter and his team were through, careful and professional.
Would highly recommend them as movers and will definitely use them again.

June 25, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience. Jay and Vlad handled everything with great care! Super efficient as well - couldn't have done the day without them.
Both really polite and friendly- would definitely recommend

June 11, 2023
Unprompted review
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Reply from Direct Professional Removals Ltd.

Hi Jess, we really appreciate your glowing review and hope everything went well with your move.

DP Removals Team

Rated 5 out of 5 stars

Absolutely amazing experience

Absolutely amazing experience, we had two helpers called Jay and Vlad that were very careful with our things and took their time ensuring it was placed correctly. They were efficient and polite. Made the move very easy for us!

June 11, 2023
Unprompted review
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Reply from Direct Professional Removals Ltd.

Hi Elisavet, many thanks for this review we really appreciate your kind words, we will pass them on to the team.

DP Removals Team

Rated 5 out of 5 stars

Fantastic attitude (polite and can do…

Fantastic attitude (polite and can do approach), worked really hard and took great care of the furniture moved and also the properties moved out of and in to.

May 21, 2023
Unprompted review
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Reply from Direct Professional Removals Ltd.

Dear David,

Thank you so much for your review and kind words. It is always our goal to make your move as smooth and stress free as possible. We are so glad you were happy with the service.

Please should you ever require assistance again, do not hesitate to contact us, it would be a pleasure to assist you.

Best Wishes.
From the whole DP Removals Team

Rated 5 out of 5 stars

perfect!

Jay and Vladimir were perfect, especially on a Sunday with way more help packing and dismantling needed than I'd intended. Service with a smile and not a hint of a grumble, they were a dream. Highly recommend, and will definitely use again :) thank you!

June 4, 2023
Unprompted review
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Reply from Direct Professional Removals Ltd.

Dear Natasha,

Thank you for the lovely review, we are glad we could help and will always be there with a smile.

We wish you nothing but the very best going forward and are here whenever you need.

Best regards from the whole
DP Removals team.

Rated 5 out of 5 stars

Professional service at a competitive price

The team were professional, friendly, and took great care of our belongings. We asked for packing and removal services and it was absolutely worth every penny for a painless experience at a stressful time. Thanks to Peter and the team.

May 31, 2023
Unprompted review
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Reply from Direct Professional Removals Ltd.

Dear James,

Thank you for the review and kind words, its always our goal to make the move as easy on you as possible. We are glad you were happy with the service and thank you once more for choosing us as your removal experts.

We wish you a lovely start in your new home
Best Regards
From the whole DP Removals team

Rated 5 out of 5 stars

Very efficient

Very efficient, hardworking, obliging. Thanks guys for a great job!

May 31, 2023
Unprompted review
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Reply from Direct Professional Removals Ltd.

Dear Mark

Many thanks for the review. We are happy we were able to assist in making your move as smooth as possible. It was a pleasure assisting you.

We wish you nothing but the very best in your new home.
Best regards from the whole
DP Removals team.

Rated 5 out of 5 stars

A fantastic team

We couldn't recommend Direct Professional highly enough. Every member of the team is friendly, hardworking, and they delivered exactly what they promised they would. Their quote was extremely reasonable compared to the many other companies we reached out to, and we have absolutely no regrets about choosing them. We did a 5 hour move from London up to the North West. DP arrived the day before to load everything up, including disassembling our furniture where necessary (but they only did what they had to, and most stuff was moved out in one piece, which is really helpful on the other side!). They'd previously arranged to send 2 people but after we sent a video of our flat, they sent a third as well - Jay, Vladimir and Peter were all absolutely great. Where they did disassemble things, they attached all the screws to the item, and made sure they'd be easy to replace, which was particularly important for us as we were moving our things into storage.

Jay and Jordan then drove 5 hours the next day to put everything in storage for us, which they did incredibly efficiently, and were really happy to do anything else we needed, such as giving certain things extra wrapping.

Costas in sales was also brilliant, answering all our questions promptly and in a very friendly manner, which really helped reduce the stress of the move.

All the 5 star reviews they have are completely deserved - they're a fantastic team.

May 25, 2023
Unprompted review
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Reply from Direct Professional Removals Ltd.

Dear Hugh,

Thank you so much for the wonderful review, it was a real pleasure assisting you with your move and to see that you were happy with our service makes all the difference.

We wish you nothing but the very best and are here whenever you should need us.
Best regards from the whole
DP Removals team.

Rated 5 out of 5 stars

Best moving team in town

Best moving team in town, fast service, friendly and patient. 10 out 10 service, thank you.

May 28, 2023
Unprompted review
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Reply from Direct Professional Removals Ltd.

Dear Vinicius

Thank you so much for the review and for choosing us as your removal experts. Its always our goal to offer top level service. Its always great to hear that we left a customer happy.

We wish you nothing but the best going forward.
Best Wishes
from the whole DP Removals team.

Rated 5 out of 5 stars

The boys all did a fantastic job

Costas, this is from the Kennedy family. You kept your word all the way through. When you said the boys are superheroes, we can see why. 100% Superheros, we were kept informed by you Costas, you were very kind and understanding. We had a stressful time thinking about this move but when we met seeing their smiling faces, the way they handled the job put our mind at rest. Both me and my husband being disabled we were also so worried how we were going to arrange things. They kept checking to make sure we were OK, didn't rush us in anyway. They even did more than enough till the end. Very good, organised, calm and professional team. From
Petros, Jordan, Jay and Vladimir),The boys all did a fantastic job, kept a smile on their faces. Made us feel very relaxed. Thank you direct professional removals for helping us. It was stressfree experience. We spoke to Costas about a bad experience we had with another company 5 weeks ago, we used that company called AnQ Movers, but wish we hadn't now, who made £2000 of damage(broke our cupboards and bed, who were going to give us £55 for the damages, very unkind people, they told us they will see us in court to add to our misery) financially stress and emotional stress but Costas reassured us several times. I don't do reviews but Jay asked me to as he was about to leave(he is the baby of this team only 23 years old) Glad I did it. Also these guys travelled almost 5 hours, plus packing for 2 hours and unpacking for another 2 hours. They also had to go back to London driving another 5 hours, still smiling. Unbelievable team I tell you, they exceeded my expectations. Whoever reading this please remember what I am saying is true and the experience we had was way better than the one we had few weeks back. Not only cost wise these guys are good people but also you won't encounter any stress. Thank you so much again boys. The Direct professionals are hard working, honest and most of all Superheros. Please keep up the good work and wish you all the best. Good doing business with you guys and we will only use your services from now on. Costas thank you so much for giving us a peaceful experience too from Kennedy and Esther

May 22, 2023
Unprompted review
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Reply from Direct Professional Removals Ltd.

Dear Kennedy Family,

Thank you so very much for you lovely words and wonderful review, it makes all the difference in the world, honestly.

We are so glad that we could assist you and wish you nothing but the very very best going forward in your new home. Should you ever require any assistance, we will be here with smiles on our faces, ready to help.

Best Wishes,
from the whole DP Removals team

Rated 5 out of 5 stars

Excellent staff

Excellent staff. Amazing customer service. Kept me informed when exactly they would arrive.
Just as they're name says Professional Removals.
We had Peter and Jordan who are my new 'Super Heroes as they carried my large American Fridge Freezer up two floors and made it look like it was so easy!!??
Definitely recommend them and would use them again.

May 9, 2023
Unprompted review
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Reply from Direct Professional Removals Ltd.

Dear Paula,

Thank you for your choice and the wonderful review,
We really appreciate it, we wish you the best with the new house!

Rated 5 out of 5 stars

Quick, easy and stress free

This is the second time we have used Direct Professional Removals and I cannot fault them at all. The two removal men we had today were brilliant and nothing was too much for them. They worked around us and made the whole day as stress free as possible. We used the company again as we had a great experience the first time around also. Thank you all so much and we will definitely be in touch for any future projects or removals.

April 24, 2023
Unprompted review
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Reply from Direct Professional Removals Ltd.

Dear Rachel,

Thank you for your choice and the wonderful review,
It was our pleasure to help again!
We really appreciate it, we wish you the best with the new house!

Rated 5 out of 5 stars

Highly recommend - excellent!

highly recommend - Top notch service. They literally take the stress away from moving.
From the first moment of contact (Costas in Sales) all the way through the end. They know what they are talking about and show it in practise.
I had 2 teams of 2 (Petros, Jordan, Jay and Vladimir) and they were super knowledgeable, efficient and personable.
Keep it up and thanks again!

March 21, 2023
Unprompted review
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Reply from Direct Professional Removals Ltd.

Dear Adnan,

Thank you so very much for the kind words, we are so pleased that you were happy with the service, it really is the cherry on top. It was an absolute pleasure assisting such a wonderful customer. We are here for you anytime you should need us.

We wish you a wonderful beginning in your new home.
Best regards from the whole
DP Removals team.

Rated 5 out of 5 stars

We were extremely impressed with the…

We were extremely impressed with the level of service we received and would highly recommend them to anyone in need of a reliable and professional moving company.

From the initial consultation to the final delivery of our belongings, Direct Professional Removals demonstrated a high level of knowledge, professionalism, and efficiency. They were able to move our personal belongings with care and precision, ensuring that everything arrived at our new home in excellent condition.

Throughout the process, the team at Direct Professional Removals was very polite and respectful. They listened carefully to our needs and concerns and worked hard to ensure that our move was as stress-free as possible.

Overall, we were extremely impressed with Direct Professional Removals and would not hesitate to recommend them to anyone in need of a home moving company. Thank you for your exceptional service!

April 6, 2023
Unprompted review
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Reply from Direct Professional Removals Ltd.

Dear Jana,

Thank you for your choice and the wonderful review,
We really appreciate it, we wish you the best with the new house!

Rated 5 out of 5 stars

Highly recommended

Highly recommended! From quotation to moving day the process and team were efficient and friendly. The moving team worked tirelessly, were so considerate with our things and brand new paintwork and even helped decide where to position the rugs. And all with smiles and good humour. I would happily use them again.

March 3, 2023
Unprompted review
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Reply from Direct Professional Removals Ltd.

Dear Anna,

Thank you so much for the lovely review! What a wonderful client to work with. We are so glad that you had a good experience with us and wish you and your family nothing but the very best in your new home.

Best wishes,
DP Removals Team.

Rated 5 out of 5 stars

Brilliant removals company

Brilliant company! We moved from London to Sheffield and Direct Professional Removals were great.

We went with them because during the quoting process they were transparent, honest and fair. They were reasonably priced, entertained all of our questions and always replied quickly - moving cities was a real upheaval and they were very calming even over email! It was really nice dealing with them.

On the day of the move, they arrived promptly and packed carefully and efficiently. Things were the same the other end - they were great to work with and I would definitely recommend them!

January 31, 2023
Unprompted review
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Reply from Direct Professional Removals Ltd.

Thank you so much for the kind words Rosie! We really appreciate it, it was a pleasure assisting you. We do our best to try make the overall move experience a tad easier hopefully :)

Rated 5 out of 5 stars

Excellent

Excellent, professional and take such care of delivery items
Thanks so much

January 13, 2023
Unprompted review
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Reply from Direct Professional Removals Ltd.

Dear Maria,

Thanks for the great review,
All the best..

Rated 5 out of 5 stars

Couldn't recommend more, really great!

Couldn't recommend more. Have used them twice now for moves. The booking process is easy, staff are very friendly and the guys on the day are great and incredibly considerate and handle your belongings with complete care. Wouldn't hesitate to recommend them to anyone.

December 3, 2022
Unprompted review
Direct Professional Removals Ltd. logo

Reply from Direct Professional Removals Ltd.

Dear Jey,

Thank you for your choice and the wonderful review,
We really appreciate it, we wish you the best with the new house!

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