Thought I was going through Gov.uk to renew driving license. Ended up getting an email from Dr Admin - luckily card blocked by bank when Dr Admin tried to take an additional £89 out of my account for... See more
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DR ADMIN it's a scam. Applied for driving licence in Feb and paid via debit card on line. These SCAMMERS have since deducted £89.00 3 times from my bank account. I have contacted my bank an... See more
Company replied
Complete scam. Stole £89 from me as they are disguising themselves as the DVLA official website. When completing license renewal, I inadvertently signed up to dr admin services at £89 every three... See more
Company replied
Used this website (unknowingly) expecting an official GOV.uk website, although they do have a scummy tactic of a 3 day trial before charging you upwards of £89, I was able to get my provisional licens... See more
Company replied
Company details
Written by the company
We are a London-based company focused on digital services. At www.dradmin.co.uk, we make admin stuff easy, and we rock at it! As digital became a crucial part of our lives even more with the pandemic, we have developed custom-build and hassle-free solutions for B2C and B2B customers in the UK.
Contact info
United Kingdom
- contact@dr-admin.co.uk
- dr-admin.co.uk
1.3
Bad
489 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
This is a total scam scammed my 16 Yr …
This is a total scam scammed my 16 Yr daughter who thought she was applying for her driving licence after months of waiting for it to arrive we had to reapply for it and I gave been charged £89 dhevus under age why has this happened reported to bank and will be goingctk citizens advice to get this money back ad have refused to repay it I have had nothing gor it do why should I pay for a child's obvious mistake
September 30, 2023
Unprompted review
Reply from Dr Admin
Dear Amanda Foulkes,
Thanks for your review. We are so disappointed to see this review, but thank you for bringing this to our attention. We are going to look into this for you and get back to you.
It would be appreciated if you could provide the registered email to get in touch with you and further discuss this in more detail. You can also contact us at contact@dr-admin.co.uk.
Kind regards,
Kelly
Customer Support
Dr Admin
Scammers
Scammers. They stole my 16 year olds birthday money. £89 they stole, for a service that they didn't provide. Its a scam.
September 18, 2023
Unprompted review
Reply from Dr Admin
Dear Matthew Lythgo,
Thanks for leaving a review on our company. We are truly sorry that our service did not meet your expectations.
It would be appreciated if you could provide the registered email to get in touch with you and further discuss this in more detail. You can contact us at contact@dr-admin.co.uk.
Kind regards,
Kelly
Customer Support
Dr Admin
Scam!!!!
What a total con, my son has been scammed out of £89, he has asked to cancel but they refused, scammed £89 out of a 16 year old kid, total scum they should not be allowed to get away with this!!!!!
September 30, 2023
Unprompted review
Reply from Dr Admin
Dear Emma,
Thanks for leaving a review on our company. We are truly sorry that our service did not meet your expectations.
It would be appreciated if you could provide the registered email to get in touch with you and further discuss this in more detail. You can contact us at contact@dr-admin.co.uk.
Kind regards,
Kelly
Customer Support
Dr Admin
hi my name is Arron Hornibrook n I was…
hi my name is Arron Hornibrook n I was scammed unkowenly filling out the form for my driving licence which cost me £20 then 3 days later they took £89 out of my account so I questioned this n like everyone else was told I'd signed up for a subscription for a service I new nothing about,n they don't send u emails every day to keep u informed, I got one email on the day when they took money from me n when I tried to read the small print they emailed me I couldn't see it as it was to small so I enlarged it only to find the small print was dots so u can't read it!! I challenged them n my bank as I have a 3year old son with ortistic difficulties n the money was for his medication n food. After twoing n throwing n making threats to this horrible company eventually I got an email from them saying I was fully refunded of my £89 n it'll be in my bank 10 working days!! today the £89 was put back into my account,so in the end they did do what they said n have now since councilled the subscription!! so I am greatfull as I can now look after my child the way I should n was doing before they caused me n my son unnecessarily discomfort n stress!! plz people be carefull of this crappy firm n when they say u have a choice u actually don't bcoz if u say no u get thrown off the site so u have trouble getting ur driving licence how they can get away with this just beggars belief!! take care people n thanku for reading! urs respectfully Mr A J Hornibrook.
September 30, 2023
Unprompted review
Reply from Dr Admin
Dear Arron Hornibrook,
We want to thank you for taking the time to leave your feedback. We are sorry that you have not enjoyed your experience with us. Moving forward, you may reach out to DVLA directly if you need any assistance regarding your application for licence replacement.
Kind regards,
Kelly
Customer Support
Dr Admin
Rip off provisional license
Absolutely disgusting this type of business is allowed to function . Ripping off people disguising themselves as gov site. Unsuspecting 16yr olds having their money taken!!
September 29, 2023
Unprompted review
Reply from Dr Admin
Dear Em Deakin,
I apologise for the inconvenience and it would be appreciated if you could contact us to share further details with us so we can handle the situation in a better way.
Kindly provide the registered email to get in touch with you and discuss this in more detail. You can also contact us at contact@dr-admin.co.uk
Kind regards,
Kelly
Customer Support
Dr Admin
Rip of briton
I couldnt get on the government site to get my driving license that was expiring so use dr admin which charge me 24pound didn’t mind paying a extra 10 pound.but somthing didn’t feel right my driving license turn up a few days later happy days went into my bank account to find 89 pending rang them up got through to them in the end. they told me it’s for a subscription what subscription? Look in your emails in spam. I told them to stop it before it comes out due to only having 120 in the bank and food to buy. They told me they’re taking this one but stopping the rest. Apart of it was my fault for not reading the reviews first but needed the license for a job.There should be a fraud sqaud to shut this down not only have they taken my money but got all my details makes me wonder who will be walking around as me don’t be a fool like me unless you got money to throw away. Dr admin contacted me and said I had 3 days to cancel and I took it out on the 23 September I started to fill the form out then but stopped i maid payment the 27th it’s now the 29th ? With in my 3 days but I surpose there’s another bit of small print somewhere
September 29, 2023
Unprompted review
Reply from Dr Admin
Dear customer Gerald,
We want to thank you for taking the time to leave your feedback. We are sorry that you have not enjoyed your experience with us. If there is anything else that we can assist with please do let us know.
Kind regards,
Kelly
Customer Support
Dr Admin
Absolute criminals
Absolute criminals. How they constantly get away with robbery is unbelievable. Robbing people of their money. Prison time for all staff
September 29, 2023
Unprompted review
Reply from Dr Admin
Dear Lee Wort,
Thank you for leaving us your feedback that can help us improve our service. We are sorry about your having such a bad experience with our company.
When completing your application for licence replacement with a reference number ending in 290777, you also have subscribed to our website, which will allow you to benefit from unlimited access to our services. I am afraid a free trial was provided allowing you to access our services and test our platform, and you also have the opportunity to cancel without any charges. After this period, the service fee will be charged if the membership cancellation is not requested.
Please note that everything is clearly outlined on our website and during the application process, specifically on the payment page. I invite you to visit our website once again and review our Terms and Conditions as well as the Privacy Policy section.
Furthermore, I must also advise that we are sending email confirmations and email reminders to ensure that customers are aware of the subscription. Hence, daily, we are also receiving cancellation requests from customers who are still within the trial period.
Moving forward, if you need any further assistance, please do not hesitate to get in contact and send us an email at contact@dr-admin.co.uk
Kind regards,
Kelly
Customer Support
Dr Admin
Don’t use this site it will take £89…
Don’t use this site it will take £89 off you. Scam scam scam
September 21, 2023
Unprompted review
Reply from Dr Admin
Dear Tom Bryan,
We want to thank you for taking the time to leave your feedback. We are sorry that you have not enjoyed your experience with us. Please let us know if there is anything else we can assist with.
Kind regards,
Kelly
Customer Support
Dr Admin
Total scammers
Total scammers, please make sure you use the official government website for all licence renewals. The reviews of this company speak for themselves. Extremely rude staff, working for a company whose sole business is to scam people for imaginary ‘services’, don’t know how they sleep at night.
September 28, 2023
Unprompted review
Reply from Dr Admin
Dear Samantha Walton,
Thank you for leaving us your feedback that can help us improve our service. We are sorry about your having such a bad experience with our company.
When completing your driving licence application, you also have subscribed to our website, which will allow you to benefit from unlimited access to our services. I am afraid a free trial was provided allowing you to access our services and test our platform, and you also have the opportunity to cancel without any charges. After this period, the service fee will be charged if the membership cancellation is not requested.
Please note that everything is clearly outlined on our website and during the application process, specifically on the payment page. I invite you to visit our website once again and review our Terms and Conditions as well as the Privacy Policy section.
Furthermore, I must also advise that we are sending email confirmations and email reminders to ensure that customers are aware of the subscription. Hence, daily, we are also receiving cancellation requests from customers who are still within the trial period.
Moving forward, if you need any further assistance, please do not hesitate to get in contact and send us an email at contact@dr-admin.co.uk
Kind regards,
Kelly
Customer Support
Dr Admin
Scam company with a misleading…
Scam company with a misleading subscription fee. Do not use!
September 27, 2023
Unprompted review
Reply from Dr Admin
Dear Dean Comley,
Thank you for leaving us your feedback that can help us improve our service. We are sorry about your having such a bad experience with our company.
When completing your application for a licence renewal, you also have subscribed to our website, which will allow you to benefit from unlimited access to our services. I am afraid a free trial was provided allowing you to access our services and test our platform, and you also have the opportunity to cancel without any charges. After this period, the service fee will be charged if the membership cancellation is not requested.
Please note that everything is clearly outlined on our website and during the application process, specifically on the payment page. I invite you to visit our website once again and review our Terms and Conditions as well as the Privacy Policy section.
Moving forward, if you need any further assistance regarding your application with reference number ending in 295006, please do not hesitate to get in contact and send us an email at contact@dr-admin.co.uk
Kind regards,
Kelly
Customer Support
Dr Admin
Scam company stay away at all costs!
Scam company stay away at all costs! Ignore these fake replies asking for you to contact them! A certain family are the main people who run these kind of websites! Onlineassistants co uk is another one of theirs! Be aware! They only repaid our money when I threatened to go public with their names and addresses and photographs of these 2 and other directors! Check a chap called ultramanrocks on twitter hes been exposing these 2 and their scam webpages for a while! Stay clear and if your reading HI benny boy!
September 28, 2023
Unprompted review
Reply from Dr Admin
Dear Mark,
I apologise for the inconvenience and it would be appreciated if you could contact us to share further details with us so we can handle the situation in a better way.
It would be appreciated if you could provide the registered email to get in touch with you and further discuss this in more detail. You can also contact us at contact@dr-admin.co.uk
Kind regards,
Kelly
Customer Support
Dr Admin
This is a total rip off for 16 years…
This is a total rip off for 16 year old looking to get a provisional licence.
They target the audience via social medial like Tik Tok and charge you the money but then try and take out additional funds but have NO association with the DVLA. Stay away from this website.
September 22, 2023
Unprompted review
Reply from Dr Admin
Dear Spencer Potter,
Thanks for your review. We are so disappointed to see this review, but thank you for bringing this to our attention. We are going to look into this for you and get back to you.
It would be appreciated if you could provide the registered email to get in touch with you and further discuss this in more detail. You can also contact us at contact@dr-admin.co.uk.
Kind regards,
Kelly
Customer Support
Dr Admin
Scam
Scam, scam, scam! This 3rd party admin group should be stopped. They are up on the top of the Google search page for a reason. They have scammed so many people that they can afford to buy a domain at the top of the page.
Same with me, as im every other review hear. You pay for a driving licence then they steal £89 from you on top of your original purchase, then make it out it's your fault because you didn't unsibcribe to there service with in a 3 day free trail period. No email regarding what this service provides and what you have supposedly purchased.
When you challenge them, they throw it back in your face with screen shots of the box of small print your supposedly clicked (they done this so many times). No mercy from them. They literally rob you. £89 for an admin service for 3 months? Where do they get their prices from. Wish I read reviews prior being scammed. Should be illegal. I'm reporting to financial watchdog. Stay clear stay clear.
September 24, 2023
Unprompted review
Reply from Dr Admin
Dear Andy Bovington,
Thank you for leaving us your feedback that can help us improve our service. We are sorry about your having such a bad experience with our company.
When completing your application for a licence renewal, you also have subscribed to our website, which will allow you to benefit from unlimited access to our services. I am afraid a free trial was provided allowing you to access our services and test our platform, and you also have the opportunity to cancel without any charges. After this period, the service fee will be charged if the membership cancellation is not requested.
Please note that everything is clearly outlined on our website and during the application process, specifically on the payment page. I invite you to visit our website once again and review our Terms and Conditions as well as the Privacy Policy section.
Furthermore, I must also advise that we are sending email confirmations and email reminders to ensure that customers are aware of the subscription. Hence, daily, we are also receiving cancellation requests from customers who are still within the trial period.
Moving forward, if you need any further assistance regarding your application with reference number ending 290002, please do not hesitate to get in contact and send us an email at contact@dr-admin.co.uk
Kind regards,
Kelly
Customer Support
Dr Admin
Deception and hidden fees
Deception and hidden fees. DO NOT USE as the £0 you authorise will allow them to further debit £89 with no further authorisation. The worst and most disgusting sort of internet scam that manages, somehow, to remain legal.
September 22, 2023
Unprompted review
Reply from Dr Admin
Dear Toby Lorford,
Thank you for leaving us your feedback that can help us improve our service. We are sorry about your having such a bad experience with our company.
When completing the Driving Licence Application, you also have subscribed to our website, which will allow you to benefit from unlimited access to our services. I am afraid a free trial was provided allowing you to access our services and test our platform, and you also have the opportunity to cancel without any charges. After this period, the service fee will be charged if the membership cancellation is not requested.
Please note that everything is clearly outlined on our website and during the application process, specifically on the payment page. I invite you to visit our website once again and review our Terms and Conditions as well as the Privacy Policy section.
Furthermore, I must also advise that we are sending email confirmations and email reminders to ensure that customers are aware of the subscription. Hence, daily, we are also receiving cancellation requests from customers who are still within the trial period.
Moving forward, if you need any further assistance with your application with a reference number ending in 735261, please do not hesitate to get in contact and send us an email at contact@dr-admin.co.uk
Kind regards,
Kelly
Customer Support
Dr Admin
Total scam
Total scam. It’s a shame we fell for it, but managed to get some of the money back at least. You have to fight hard, but you can get it back. Cite 6.2 of terms and conditions and hopefully that gets you some money back.
September 21, 2023
Unprompted review
Reply from Dr Admin
Dear Chloe Wright,
We want to thank you for taking the time to leave your feedback. We are sorry that you have not enjoyed your experience with us. Please let us know if there is anything else we can assist with.
Kind regards,
Kelly
Customer Support
Dr Admin
How to get money back
Don’t try and contact them directly by email or phone just ring up your bank and tell them what’s happened and that there was no agreement of the £89 subscription and they will refund the money to you within 48 hours and also send out a new card with new details
September 19, 2023
Unprompted review
Reply from Dr Admin
Dear Kyle Charlton,
We want to thank you for taking the time to leave your feedback. We are sorry that you have not enjoyed your experience with us.
Moving forward, if you need any further assistance regarding your provisional licence application with reference ending in MXQW, please do not hesitate to get in contact and send us an email at contact@dr-admin.co.uk
Kind regards,
Kelly
Customer Support
Dr Admin
Please avoid this company at all costs
Please avoid this company at all costs. If you are encouraging your teenager to apply for their provisional drivers license, please make sure they go to the 'official' Gov website and not this one. The provision license fee was taken on the 11th Sept - followed by £89 on the 13th Sept. Firstly, my daughter is 16 year old, secondly, why on earth would she sign up to a government admin website! Now going though my credit card company to dispute the charge.
September 20, 2023
Unprompted review
Reply from Dr Admin
Dear Louise Rigden,
Thanks for your review. We are so disappointed to see this review, but thank you for bringing this to our attention. We are going to look into this for you, and get back to you.
It would be appreciated if you can provide the registered email to get in touch with you and further discuss this in more detail. You can also contact us at contact@dr-admin.co.uk.
Kind regards,
Kelly
Customer Support
Dr Admin
Fraudulent company
Automatically signs you up for a £89 subscription service when you apply for provisional license application (which is cheaper on government official website and my daughter got scammed into this site)
September 17, 2023
Unprompted review
Reply from Dr Admin
Dear Mahomed Patel,
Thank you for leaving us your feedback that can help us improve our service. We are sorry about your having such a bad experience with our company.
When completing the Driving Licence Application, you also have subscribed to our website, which will allow you to benefit from unlimited access to our services. I am afraid a free trial was provided allowing you to access our services and test our platform, and you also have the opportunity to cancel without any charges. After this period, the service fee will be charged if the cancellation of membership was not requested.
Please note that everything is clearly outlined on our website and during the application process, specifically on the payment page. I invite you to visit our website once again and review our Terms and Conditions as well as the Privacy Policy section.
Furthermore, I must also advise that we are sending email confirmations and email reminders to ensure that customers are aware of the subscription. Hence, daily, we are also receiving cancellation requests from customers who are still within the trial period.
Moving forward, if you need any further assistance, please do not hesitate to get in contact and send us an email at contact@dr-admin.co.uk
Kind regards,
Kelly
Customer Support
Dr Admin
I had the same issue with the other…
I had the same issue with the other reviewers terrible company by luck my bank contacted me so they were not able 2 take the other payments and getting my £44 refund back bank is dealing with it
September 19, 2023
Unprompted review
Reply from Dr Admin
Dear Agnes Goodwin,
We want to thank you for taking the time to leave your feedback. We are sorry that you have not enjoyed your experience with us. Please let us know if there is anything else we can assist with.
Kind regards,
Kelly
Customer Support
Dr Admin
Absolute fraudsters
Absolute fraudsters. Tricked me into applying for my replacement license through their website. Took £20 for license and then £89 for 3 months subscription. Challenged and asked for refund when I saw on my bank statement. Refused to refund. Now disputing transaction through my bank.
September 17, 2023
Unprompted review
Reply from Dr Admin
Dear Tracy Day,
We want to thank you for taking the time to leave your feedback. We are sorry that you have not enjoyed your experience with us. If there is anything else that we can assist with please do let us know.
Kind regards,
Kelly
Customer Support
Dr Admin
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