Draculaclothing Reviews 

576
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning gothic designs, wonderful clothing quality, and exceptionally fast shipping options that consistently surpass expectations. People also deeply appreciate the incredibly helpful support team who handle questions, orders, and size exchanges smoothly and kindly. Shoppers often share how wonderful it is to wear these unique, beautiful garments for special events or daily outfits. Some reviewers were not happy with sizing, mentioning that certain garments did not match the online size chart, ran quite small, or required careful measuring beforehand. A few buyers also experienced minor delivery delays or occasional issues with thread quality on specific items.

What people talk about most

Product

Consumers find product satisfaction to be high, frequently praising the gorgeous designs, exceptional... See more

Quality

Customers expressed great satisfaction with the overall product quality, frequently praising the beautiful... See more

Order

Reviewers highlight positive aspects of order, noting that the overall shopping experience is smooth, easy,... See more

Customer service

People report positive experiences with customer service, frequently highlighting fast, friendly, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting exceptionally fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is an exceptional company. The design of the clothing, the quality of the fabric, the sizing accuracy and the speed of shipping, all surpassed my expectations. You don't need to be a fan of goth... See more

Rated 5 out of 5 stars

I paid no attention to the sizing guide and ordered based on my other corsets ….. when the garment arrived, it swamped me! Their support and customer service was nothing short of outstanding and I... See more

Rated 5 out of 5 stars

I recently discovered Dracula clothing website and their gorgeous gothic outfits. The corsets i received are really wonderful and well made as well as the dress and the skirt that are also amazing... See more

Rated 5 out of 5 stars

A coat from this brand had me dreaming about it for weeks. I finally gave in (thanks honey!) and I absolutely don't regret it. Very fast delivery with accurate and regularly updated tracking. Impe... See more


4.6

Excellent

TrustScore 4.5 out of 5

576 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(576)

86 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very nice and trustworthy website

Very nice and trustworthy website.
Original pieces with stunning quality and most of them with fair prices.
Customer service is also kind and straightforward.
I just wish there were more winter options there too!

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

Good quality and good service

I recently made two purchases from Dracula Clothing. One was the amethyst waist cincher and the other was the red wool winter coat.
The waist cincher is absolutely perfect and it fits amazing and is super comfortable. I used it for a fantasy ball outfit and it really pulled the look together.

The red wool winter coat is also fantastic, however, I had the issue of two buttons coming off after just two wears. I contacted support about it and their representative was very fast to respond. I didn't expect any refund at all because it is an issue that is not hard to fix myself, but I was offered a partial refund anyway. Communication was great and the representative was very kind and helpful.
The overall quality of the coat is fantastic and it is very comfortable and warm. I just had an unfortunate issue with the buttons.

I definitely recommend shopping here if you like gothic and alternative style clothing. Good quality, fair prices and good customer service.

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Dracula Clothing is amazing

The clothes sold by Dracula Clothing are amazing products, wether it is for their design or quality ! Their team is very helpfull and kind when it comes to customer service ! I would recommand 100% to complete your goth wardrobe with some of their items 🦇

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

Very trustworthy and great customer support

Exellent quality of the clothes, quick delivery. But there's more; I didn't receive a confirmation of my order, so I emailed them with the question if the order came through. I did the order as aguest, so could not even provide an order number. Still they traced my order by name and address, came back to me there there was a misspelling in the email address I provided. They confirmed the order and informed me the delivery woudl be delivered that day. And it did. Very trustworthy and great customer support

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Stunning clothes ⭐️⭐️⭐️⭐️⭐️

I came across Dracula clothing through social media and I was completely in love with there style.
Anxious to buy online and from another country not knowing what the quality would be like my first purchase came quickly and I have to say it was beautifully made and very reasonably priced too!
I definitely recommend this brand and will be definitely buying from them again
⭐️⭐️⭐️⭐️⭐️

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

This is an exceptional company

This is an exceptional company. The design of the clothing, the quality of the fabric, the sizing accuracy and the speed of shipping, all surpassed my expectations. You don't need to be a fan of goth or steampunk to find something that will fit into a classic wardrobe either. I received my order today and have already place order number 2. Keep it up folks and I have no doubt you will continue to add to your customer base.

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely Customer Support

I had ordered a winter coat, but when it arrived it turned out to be way smaller than stated on the size chart. Obviously I was pretty devastated, but after sending an email it turned out to be a manufacturing mistake on their part and they offered another coat of my choice as replacement, free of charge. I was pleasantly surprised by this, so I agreed and the new coat has now arrived and fits great! The whole process was smooth and without any issues. And the quality of the coat is great and it looks beautiful! I'm very happy with it.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great Customer Support

It took some time for the dress I ordered to get to me, it was no fault of Dracula Clothing at all it was the fault of the Shipping company who refused to deliver to my mailing address even though they delivered packages before. The customer service from Dracula clothing had been outstanding and for a while I had thought I lost the package I ordered due to the shipping company’s refusal. But then I get a wonderful surprise in the mail… my dress came and it arrived two days before I had to go to a special event.

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

Superb quality coat

My wife has wanted this coat ( the brocade pocket coat)for awhile so l bought it for her recently. The company posted the coat within a couple of days and it was delivered to the UK within five days, it would have been quicker but the package got held up in Germany for one day. The coat was boxed and well protected. The coat itself is of exeptional quality, thick and warm but not stiff or bulky, and the design is unique. My wife collects coats (amongst other things) and she says this is by far her most favourite coat ever. I highly recommend Dracula Clothing for the quality, great service and unique designs, and we will definately be buying more.

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing shop & Customer Service ♡

I not only love the designs of DraculaClothing, but the prices are actually quite cheap in comparison to the good quality. I have a winter coat and several corsets and I'm very happy with them. The customer service is very good! I once had to exchange a product and the replies were very quick, friendly and informative. The shipping was fast, I had my items within a few days. I totally recommend DraculaClothing for any goths and other alternative people :))
- Lena

October 7, 2025
Unprompted review
Rated 5 out of 5 stars

Good company

I ordered a beautiful dress with white details from Dracula Clothing. It arrived very quickly and the transaction went smoothly. Unfortunately, after the first attempt to wash it, the black dye bled into the white parts of the dress. I tried to save it, but it was impossible. I contacted the company about the issue, sent photos, and as a result, they offered to send a new item of similar value with no additional cost. I believe the company cares about customer satisfaction, and even though this was my first order, I think I’ll be happy to return in the future.

September 23, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look