Draculaclothing Reviews 

576
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning gothic designs, wonderful clothing quality, and exceptionally fast shipping options that consistently surpass expectations. People also deeply appreciate the incredibly helpful support team who handle questions, orders, and size exchanges smoothly and kindly. Shoppers often share how wonderful it is to wear these unique, beautiful garments for special events or daily outfits. Some reviewers were not happy with sizing, mentioning that certain garments did not match the online size chart, ran quite small, or required careful measuring beforehand. A few buyers also experienced minor delivery delays or occasional issues with thread quality on specific items.

What people talk about most

Product

Consumers find product satisfaction to be high, frequently praising the gorgeous designs, exceptional... See more

Quality

Customers expressed great satisfaction with the overall product quality, frequently praising the beautiful... See more

Order

Reviewers highlight positive aspects of order, noting that the overall shopping experience is smooth, easy,... See more

Customer service

People report positive experiences with customer service, frequently highlighting fast, friendly, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting exceptionally fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is an exceptional company. The design of the clothing, the quality of the fabric, the sizing accuracy and the speed of shipping, all surpassed my expectations. You don't need to be a fan of goth... See more

Rated 5 out of 5 stars

I paid no attention to the sizing guide and ordered based on my other corsets ….. when the garment arrived, it swamped me! Their support and customer service was nothing short of outstanding and I... See more

Rated 5 out of 5 stars

I recently discovered Dracula clothing website and their gorgeous gothic outfits. The corsets i received are really wonderful and well made as well as the dress and the skirt that are also amazing... See more

Rated 5 out of 5 stars

A coat from this brand had me dreaming about it for weeks. I finally gave in (thanks honey!) and I absolutely don't regret it. Very fast delivery with accurate and regularly updated tracking. Impe... See more


4.6

Excellent

TrustScore 4.5 out of 5

576 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(576)

86 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality

I have bought multiple items from DraculaClothing and it has always been top quality. Shipping is really fast to the US my last package arrived in 1 day.

August 24, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful winter coat

I bought a winter coat last year and it is my favorite coat. It has thick beautiful jacquard material, fleece lining and I get compliments every time I wear it. Planning to buy again

August 13, 2025
Unprompted review
Rated 1 out of 5 stars

Different than expected

Different than expected
The dress has a beautiful print without a doubt and it's very unique. I was quite surprised to receive it, as it was much lighter and much thinner material wise than what I had expected. There is also no double lining, which usually is something you could expect in a high end garment. I was expecting a double lining, strong material and beautiful form, but this feels more like a thin napkin kind of material. The stitching at the edges is already also fraying a little bit, even though I have just opened the package. I must say, that I did not feel like I received my money's worth with my order and even when layering the dress and the skirt, it still looks and feels cheap. This was a huge disappointment, considering the pricing and even though I was originally planning on purchasing a winter coat, I am now convinced otherwise.

Update:

I have left this very same review on their webpage and it has been deleted. Only the 5 star review remains on Dracula Clothing's on website.

Also, regarding the answer, I can 100 % assure that neither the dress or skirt are cotton. I have plenty of soft and light cotton clothing, but this fabric is not cotton.

August 21, 2025
Unprompted review
Draculaclothing logo

Reply from Draculaclothing

Hi, I am so sorry that you feel that way. We use 100% cotton for the dress and it is an expensive high quality fabric. We have other gothabilly dresses with thicker fabric, but got feedback that some of the customers thought the fabric was too thick.

Rated 5 out of 5 stars

I am BLOWN AWAY at the quality of these…

I am BLOWN AWAY at the quality of these garments. Heavy, they look like they are tailor made, beautiful, GORGEOUS products.
They went above and beyond in customer service, and what boggled my mind was how FAST it got here!
I will definitely continue to shop with this company, and feel that these garments are worth EVERY penny spent!
A very happy customer from Washington State, USA.

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

A fantastic experience

A fantastic experience.
Great communication and advice.
The clothes I ordered were are beautiful. Unfortunately I sent the wrong sizing information.
Absolutely no problem at all.
Returned and have received proper sizes fast.
I have no hesitation in giving 100% review.
Will be ordering again with confidence.

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

Quality fabric and quick shipping

I ordered a Red Brocade Long Vest for my husband and a Red Striped Jinx Dress for myself for a pirate ball. Both items were shipped super quick, had quality fabric and craftsmanship, and got lots of compliments!

July 19, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful cotton dress

Bought a red cotton gothabilly dress and I am very happy with it. I only buy natural fibers and they have a big collection of cotton clothing in high quality.

July 23, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful winter coat

I ordered an amazing winter coat. It is really warm and every time I wear it someone stops me on the street asking where I bought it

July 22, 2025
Unprompted review
Rated 3 out of 5 stars

I ordered a dress and an underbust from…

I ordered a dress and an underbust from this company. It was going to be my wedding dress. When it arrived it had a huge tear in the side like it hadn't been sewn or someone forgot to put a zip in. I have emailed them three times and as of yet have not received a reply. Appalling customer service and now I'm out of pocket and have to find a replacement dress for the wedding.

Update: after posting this review they got back to me and told me to sell the dress on dpop or accept a replacement. I cannot sell a defective dress nor wear it with a huge gaping hole where the zip should be so I asked for a full refund to buy a replacement elsewhere. Mel was very helpful and refunded me as soon as the tracking was updated. Be mindful that you still have to pay shipping to return items.

July 21, 2025
Unprompted review
Draculaclothing logo

Reply from Draculaclothing

Hi, I am sorry that we replied a little later than normal, we normally reply the first working day after an email is sent, but we used 2 days to reply to you. I see that we offered you a free replacement for the dress.

Rated 5 out of 5 stars

Love my Brocade Ruffle Trim Corset Back…

Love my Brocade Ruffle Trim Corset Back Long 3 Layer Victorian Goth Skirt! Wear it to perform in and looks great! Great price, great communication with seller to ensure right fit and also quick reponse to futher questions even 3 years after purchase - would definitely recommend.

July 21, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible customer service flaky…

Terrible customer service flaky representatives and cheap quality that is absolutely terrible.

July 19, 2025
Unprompted review
Draculaclothing logo

Reply from Draculaclothing

Hi, I see that you sent an e-mail on Wednesday about an address change and we changed the address and sent you an e-mail about this the same day. I also see that you made some comments on instagram asking us to DM you, but your profile is private so we can't DM you, but we responded to your comments.

When it comes to the quality, you have not received the order yet, but I hope you are happy with the quality when you receive it.

Rated 5 out of 5 stars

Just got a Poe Dress

Just got a Poe Dress. The Fabric is soft and heavy. It falls nicely and I love it. Could use a pocket but otherwise perfect. Generally their clothes are very good. I have pieces that are a decade old I still wear, even though the lace is a bit tattered after fifty or more washes and lots of use.

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Favourite dress

Bought a bloody glass gothabilly dress and it is my new favourite dress. The print look fantastic and the material is a soft comfortable cotton fabric. Will definitely buy again

June 15, 2025
Unprompted review
Rated 3 out of 5 stars

Lovely design scratchy material

I ordered the graveyard cat print dress, black gothabilly dress and two skirts, the design is lovely but the material is disappointing it feels scratchy and quite cheap considering the price. Luckily they r more for Halloween/ gothic nights out and I can probably dress them up quite nicely. In all fairness I should have checked the material listed before ordering.

Edit: so I went to the website and checked materials and it says 100% cotton that's definitely not true. Doesn't feel like cotton at all and their r no tags with washing instructions or materials listed on the items themselves.

June 11, 2025
Unprompted review
Rated 3 out of 5 stars

Nice clothing but.

I have a coat and a vest from them that I really like. I recommend to always order a size or two bigger. I usually wear medium and the large vest is tight on me.

The things that bother me is that they use ups which is horrible in Canada. They charge obscene processing fee and if like me you don't wanna pay them you will have a hell of a run getting the necessary paperwork from them.

So add 30% to your bill if you order on the site to pays for the taxe and ups fee.

April 30, 2025
Unprompted review
Draculaclothing logo

Reply from Draculaclothing

Hi, I am sorry to hear this. Normally UPS is amazing, and definitely the fastest option we have. We will look into if it is better to use Fedex for Canada.

Rated 5 out of 5 stars

Beautiful well made corset.

Im so happy to have found this company. The cloths are of such high quality and so beautiful.
The corset I have is stunning, well made and really comfortable to wear.
The material is beautiful and this is going to be a corset I love and will clearly last for many years to come.
Quick postage and amazing customer service.
I cant wait to make my next purchase.

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

I have ordered a black satin dress in…

I have ordered a black satin dress in early april and i still havent got any feedback about where my dress is or when is it going to come. Update: my dress has arrived and it fits perfectly

May 4, 2025
Unprompted review
Draculaclothing logo

Reply from Draculaclothing

Hi, I am so sorry to hear that. We will of course look into this right away. We are not rejecting any e-mails, if you send an e-mail to post@dracula.clothing we will look into it right away, you can also contact us on facebook or instagram with your order number and I will check with the courier.

Rated 5 out of 5 stars

I've brought three corsets from Dracula…

I've brought three corsets from Dracula clothing so far and honestly they were a perfect fit. I followed the mesurement guide and picked the size reccomended by the website and they were spot on. I'm a UK size 18 so finding corsets which are great quality is hard to come by. Especially in the gothic fashion industry. Will definitely be purchasing again in the future.

February 28, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look