PSA TO NEW TATTOO ARTISTS: It's perfectly normal for the bottle to rattle, please do not freak out lol!! The ball inside of the bottle helps to mix the ink and to keep the ink from clumping. The compa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I received the best customer service - they truly want to see to their customers needs! I ordered paper and a stencil printer for my tattoo artist son’s birthday. I was a little out of my league when... See more
I bought this kit for my daughter, she is 15 and is a very talented artist. She decided she wanted to learn to put art on people and after research I bought her her very first tattoo starter kit. She... See more
The printer works once you adjust your picture through other apps for it to be line work and no color or background, and the app is cheap. Overall the printer gets the job done
Company details
Written by the company
Dragoart Tattoo Supply is a one-stop-shop for all your tattoo equipment needs. We offer a wide range of products including tattoo machines, power supplies, needles, grips, inks, and more. Our products are made with high-quality materials to ensure maximum performance and durability. We have a team of experienced professionals who are committed to providing the best customer service and support. We strive to deliver fast and reliable shipping to our customers all over the world. Whether you're a beginner or a professional, we have everything you need to create amazing tattoos. Shop with us today and experience the difference in quality and service.
Contact info
Tongji Road Zhixingkechuangyuan Building 21, 32300, Lishui, China
- info@dragoarttattoo.com
- dragoarttattoo.com
4.5
Excellent
62 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No problems with delivery came on time…
No problems with delivery came on time as expected. I bought the urban tatto machine kit and I like it!
October 8, 2024
Reply from Dragoart Tattoo Supply
Hi Rashad,
Thank you so much for your 5-star review! We're thrilled to hear that the delivery went smoothly and that you're enjoying the Urban Tattoo Machine Kit. Your satisfaction is our top priority, and we’re glad to know that the product has met your expectations. If you need anything else or have any questions, feel free to reach out.
Thanks again for choosing Dragoart Tattoo Supply!
Best regards,
The Dragoart Tattoo Supply Team
Reply from Dragoart Tattoo Supply
Thank you so much for the 5-star review, billcooper!
We’re thrilled to hear that you’re happy with our product and that you'd buy from us again. Your satisfaction means the world to us! If you ever need anything else or have any questions, feel free to reach out. We look forward to serving you again in the future.
Best regards,
The Dragoart Tattoo Supply Team
Sent an email about a broken product…
Sent an email about a broken product and never heard back.
September 20, 2024
Reply from Dragoart Tattoo Supply
Dear Customer,
Thank you for your feedback, and we sincerely apologize for the inconvenience you’ve experienced. We're very sorry to hear that you haven’t received a response regarding your broken product.
Customer satisfaction is extremely important to us, and we strive to respond to every inquiry in a timely manner. It seems there may have been an issue with our communication, and we want to make things right as soon as possible.
Our customer service team has just sent you an email to assist you in resolving the issue. Please kindly check your inbox, and we will prioritize your case to ensure it’s handled quickly.
Thank you for your patience, and we look forward to helping you.
Best regards,
Customer Service Team
Dragoart Tattoo Supply
excellent
Got it for someone and the quality of the printing surprised both of us! Really worth it.
August 22, 2024
Reply from Dragoart Tattoo Supply
Hi],
Thank you so much for your 5-star review! We’re thrilled to hear that both you and your recipient were pleasantly surprised by the quality of our tattoo stencil printer. At Dragoart, we pride ourselves on providing top-quality tattoo supplies that help tattoo artists bring their designs to life with precision.
Your feedback means a lot to us, and we’re glad the tattoo stencil printer exceeded your expectations. If you have any questions or need further assistance, feel free to reach out. We’re always here to help!
Thanks again for choosing Dragoart Tattoo Supply, and we look forward to serving you in the future.
Best regards,
Dragoart Tattoo Customer Service Team
Nice product
July 22, 2024
Reply from Dragoart Tattoo Supply
Dear Alexis Quino,
Thank you so much for your 5-star review! We're thrilled to hear that you think our product is nice. Your positive feedback means a lot to us and helps us continue to provide high-quality Tattoo Supplies and excellent service.
If you have any questions or need further assistance, please don’t hesitate to reach out. We look forward to serving you again in the future!
Best regards,
Customer Service Team
Dragoart Tattoo Supply
I love how cheep this was compared to…
I love how cheep this was compared to other options, but that's not a bad thing, the product is amazing, you get so much, and I've already given myself 2 tattoos, and I intend to give myself more.
July 10, 2024
Reply from Dragoart Tattoo Supply
Dear Maxwell Reeves,
Thank you so much for your fantastic 5-star review! We are thrilled to hear that you found our products to be both affordable and high-quality. It's great to know that you are enjoying your tattoo kit and that it has already helped you create some amazing tattoos.
We appreciate your support and are delighted to be a part of your tattoo journey. If you have any questions or need further assistance, please don’t hesitate to reach out. We look forward to serving you again in the future!
Thank you once again for choosing Dragoart Tattoo Supply.
Best regards,
Customer Service Team
Dragoart Tattoo Supply
Reply from Dragoart Tattoo Supply
Dear Angel Carmona,
Thank you for taking the time to leave a review. We are very sorry to hear that you had a negative experience with our products and services. Your feedback is important to us, and we would like to understand more about what went wrong so we can address your concerns and improve.
Could you please provide us with more details about the issues you encountered? Our goal is to ensure that all our customers are satisfied with their purchases, and we are committed to resolving any problems you may have experienced.
Please feel free to contact our customer service team directly at info@dragoarttattoo.com so we can assist you further.
Thank you for giving us the opportunity to make things right.
Best regards,
Customer Service Team
Dragoart Tattoo Supply
Love it
Love it! Everything is working great and the ink is holding well. The machine is really quiet which helps with focus!
June 8, 2024
Reply from Dragoart Tattoo Supply
Hello,
Thank you so much for your wonderful review! We are delighted to hear that you are enjoying your new machine and that everything is working great for you. It's fantastic to know that the ink is holding well and the quiet operation of the machine is helping you focus on your work.
Your satisfaction is our top priority, and we’re thrilled to have met your expectations. If you have any questions or need further assistance, please don’t hesitate to reach out. We look forward to serving you again in the future and being part of your continued success!
Thank you for choosing Dragoart Tattoo Supply!
Best regards,
The Dragoart Tattoo Customer Service Team
The quality of the skins were awesome…
The quality of the skins were awesome and the thickness was perfect to learn depth just wish you could buy more instead of just 3 in the package
May 21, 2024
Reply from Dragoart Tattoo Supply
Hello,
Thank you for your fantastic review! We’re thrilled to hear that you found the quality and thickness of our practice skins to be perfect for learning depth.
We appreciate your feedback regarding the package size. Your suggestion to offer larger quantities is valuable to us, and we will certainly consider it as we strive to improve our products and services.
If you have any further suggestions or need assistance, please don't hesitate to reach out. We look forward to continuing to support your tattoo journey.
Warmest regards,
The Dragoart Tattoo Customer Service Team
Reply from Dragoart Tattoo Supply
Hello,
Thank you for your wonderful review! We are delighted to hear that you are pleased with your new tattoo machine and that you experienced fast shipping.
Your satisfaction is very important to us, and we’re thrilled that you had a positive experience with our product and service. If you have any further questions or need assistance, please don’t hesitate to reach out.
We look forward to serving you again in the future!
Warmest regards,
The Dragoart Tattoo Customer Service Team
I had gotten the wrong package…good
I had gotten the wrong package delivered but they went ahead and replaced the wrong package and that helped and made me comfortable to order again from here .
May 4, 2024
Reply from Dragoart Tattoo Supply
Hello,
Thank you so much for taking the time to leave us a review on Trustpilot. We are thrilled to hear that we were able to rectify the situation with the wrong package and that it made you comfortable to order from us again.
At Dragoart, customer satisfaction is our top priority, and we're delighted that we could provide a solution that met your expectations. We appreciate your trust in us and your continued support.
If you ever need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Dragoart Tattoo Customer Service Team
Good products and fast shipping
February 29, 2024
Reply from Dragoart Tattoo Supply
Hello,
Thank you so much for your positive feedback and for taking the time to post this review on Trustpilot! We're so glad to hear that you're happy with the products and experienced fast shipping from Dragoart Tattoo. Our team is committed to providing high-quality products and efficient service, so it's rewarding to know that we've succeeded in delivering both to you.
We appreciate your support and are here for any further needs you might have or any questions that may arise. Please don't hesitate to reach out.
Thank you again for choosing Dragoart Tattoo. We look forward to serving you again soon!
Best regards,
The Dragoart Tattoo Customer Service Team
Good stuff
Everything was packed with care. Quick turnaround on delivery. Great product!
February 1, 2024
Reply from Dragoart Tattoo Supply
Hello!
Thank you for taking the time to share your positive experience with us on Trustpilot! We're thrilled to hear that you were pleased with the careful packaging, the quick delivery turnaround, and the quality of the product you received from Dragoart Tattoo. Our team works hard to ensure that every aspect of your experience is up to our high standards, from the moment you place an order to the moment it arrives at your doorstep.
Your satisfaction is our top priority, and it's wonderful to know we've met your expectations. Should you have any questions or need further assistance, please don't hesitate to get in touch. We're here to help!
Thanks again for choosing Dragoart Tattoo. We look forward to having the opportunity to serve you again in the future!
Best wishes,
The Dragoart Tattoo Customer Service Team
Reply from Dragoart Tattoo Supply
Thank you so much for taking the time to leave us this amazing review on Trustpilot! We're thrilled to hear that your shipping experience was fast and that you're satisfied with the quality of your product. We strive to provide our customers with the best service and products, and it's rewarding to know we've achieved that for you.
If there's anything else we can do for you or if you have any questions about our products, please don't hesitate to reach out. Your satisfaction is our top priority.
Thanks again for choosing us, and we look forward to serving you again in the future!
Best regards,
Wand battery lasted for 3 tattoos and…
Wand battery lasted for 3 tattoos and shorted out…cheaper product than expected
January 23, 2024
Reply from Dragoart Tattoo Supply
Thank you for taking the time to share your feedback with us. We are genuinely sorry to hear that your experience with our Tattoo Battery Pack did not meet your expectations or the high standards we set for our products. Ensuring the quality and reliability of our products is paramount, and we take reports of any shortcomings very seriously.
We understand how disappointing it must be to encounter such an issue, especially when it affects your work and trust in our brand. We are committed to resolving this matter to your satisfaction. We will contact you directly at info@dragoarttattoo.com so we can gather more details about the issue and provide you with a suitable solution. This could include a replacement, repair, or a refund, depending on your preference and our warranty terms.
Additionally, we are constantly looking for ways to improve our products and services, and feedback like yours is invaluable in that process. We will certainly relay your experience to our product development team to help prevent similar issues from occurring in the future.
Thank you for giving us the opportunity to make things right. We hope to restore your faith in our brand and look forward to assisting you further.
I was worried that I ordered this too…
I was worried that I ordered this too late in the holiday season to receive it before Christmas. But they processed my order quickly and my item arrived a week and a half before Christmas. Thank you so much!!!
December 14, 2023
Reply from Dragoart Tattoo Supply
We are thrilled to read your positive feedback on Trustpilot! It's heartening to know that our efforts to process and deliver your order swiftly have contributed to a joyful holiday experience for you.
The holiday season is indeed a special time, and we understand how important it is to receive orders promptly, especially when gifts and celebrations are involved. Your satisfaction and happiness are what drive us to provide the best service possible.
Thank you for choosing Dragoart for your purchase, and for taking the time to share your experience. We are delighted we could be a part of your festive celebrations and hope you enjoy your purchase!
Wishing you a wonderful and joyous holiday season
Had a delivery issue
Had a delivery issue. Company was more than willing to help with a redelivery as my community was unwillingly to help me find my missing package.
November 25, 2023
Reply from Dragoart Tattoo Supply
Thank you for taking the time to share your experience on Trustpilot. We are sorry to hear about the initial delivery issue you faced, but are relieved to know that we were able to assist effectively with the redelivery.
At Dragoart, we understand how crucial timely and accurate delivery is, especially when dealing with the challenges of community delivery systems. Our team is committed to ensuring that, no matter the situation, our customers receive their orders promptly and without hassle.
We appreciate your understanding and patience throughout the process. Your positive feedback is immensely valuable to us and motivates us to maintain high standards of customer service.
Fully Satisfied
Fast shipping, system keeps you informed, product was as expected. Dragoart is legit
October 27, 2023
Reply from Dragoart Tattoo Supply
Dear Jenaca Busse,
We are thrilled to read your review on Trustpilot! It's gratifying to know that you had a positive experience with the fast shipping, our communication system, and the product you received.
Our team at Dragoart is committed to providing quality products and a smooth shopping experience, so seeing your confirmation of our efforts as "legit" truly makes our day.
Thank you for taking the time to share your satisfaction. We look forward to serving you again soon! Should you need any further assistance or have more feedback, please don't hesitate to reach out.
Warmest regards,
The Dragoart Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.