DragonBox Shop Reviews 1,793

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

They were super friendly. Before ordering and after receiving the xstation mod installed, I had a lot of questions I asked them through WhatsApp and always got an answer quickly. The mod was done quic... See more

Rated 5 out of 5 stars

I ordered a couple of retro fighters defender controllers and one of the receivers had a non-working led. I received them on a monday here in the netherlands. When i told them it wasn't working proper... See more

Rated 1 out of 5 stars

Item showed as in stock on their website. At no point during the order phase or confirmation did it mention it wasn't in stock. It was only after going in to look at my order page after ordering did I... See more

Company replied

Rated 4 out of 5 stars

Got two right clear plastic LED pieces instead of a left and right, but could use my original left one Would have liked to have gotten some plastic protector nubs for the screen, but again i salvag... See more

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3.7

Average

TrustScore 3.5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Good shop.

It's a good store. Something difficult to get is sold at this store. The products will arrive safely.

July 17, 2020
Unprompted review
Rated 1 out of 5 stars

My package has not arrived

My package has not arrived. I reached out and filed a ticket with this store on 30-Jun, and no one has even responded. FedEx will only deal with the shipper, so unless they contact FedEx, I can't do anything.

July 14, 2020
Unprompted review
DragonBox Shop logo

Reply from DragonBox Shop

Sorry for the issue.
I did file an inquiry with FedEx the same day your ticket arrived in my shop but it seems like I forgot to actually reply to your ticket.

FedEx have just confirmed to me that they lost the package (they first received photos from me to search for the whereabouts), so we will ship it again tomorrow.

It would be great if you could update the rating once you receive the package. Unfortunately, it can happen that packages are lost (especially during Covid-19, as shipping services are more busy than ever).

What I'm really sorry is that I forgot to reply to your ticket, as actions regarding the missing package have started right away, but you couldn't know about it :(

Rated 4 out of 5 stars

Fast shipping

Got two right clear plastic LED pieces instead of a left and right, but could use my original left one
Would have liked to have gotten some plastic protector nubs for the screen, but again i salvaged the ones from my original case.

Was shipped within 24hrs, arrived within a week

July 14, 2020
Unprompted review
Rated 5 out of 5 stars

Best thing I have come across.

The only issue I have had is that FedEx wouldn’t ship to my P.O. Box but they brought it here to America... The product though works great, checkout was fine and the support was friendly. Bought the adapters last month.

June 7, 2020
Unprompted review

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