Dragonfli Reviews 197

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the effectiveness of the products, noting how well they work to control various pests in gardens and houseplants. Many appreciate the natural and chemical-free solutions offered, finding them to be a superior alternative to traditional sprays. The service is consistently highlighted as brilliant, with people commending the responsiveness and helpfulness of the staff. However, some customers also noted issues with their orders and delivery. A few people experienced delays in receiving their products, with some reporting that items did not arrive as expected or that perishable goods were damaged in transit. There were also occasional mentions of difficulty in contacting customer service for order-related inquiries.

What people talk about most

Product

Clients share ambiguous opinions on product effectiveness. Many customers report positive results, with... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the effectiveness of the... See more

Order

Reviewers mention ambiguous feedback about order. While some customers express satisfaction, noting prompt... See more

Service

People report positive experiences with service. Customers praise the company for its quick and helpful... See more

Delivery service

Consumers have mixed experiences with delivery services. Many reviewers praise the swift and quick delivery,... See more

Based on these reviews

Rated 5 out of 5 stars

Initially ordered nematodes which went out of stock. Swift refund then a follow up contact when they came back in stock. They did initially work very well. However, after a few weeks slugs returned... See more

Rated 5 out of 5 stars

Great company quick service. I had a 2 spotted spider mite problem (introduced by a bunch of growing herbs from a market garden). I tried most recommended solutions with no real results (Soap, Neem oi... See more

Rated 5 out of 5 stars

Amblyseius cucumeris saches are very good and helping me to keep thrips under control. Right now I can’t see any. I’ve also noticed that there are hardly any fungus gnats flying around too. I would... See more

Rated 5 out of 5 stars

Banish plum moth Noticed plum moths had invaded the plum tree with many uneatable fruits. Bought a Pheromone trap and immediately noticed many small plum moths caught with the result that there was a... See more


Company details

  1. Garden
  2. Pest Control Service

Written by the company

Dragonfli offer the widest range of biological pest control solutions in the UK. Recommended by the RHS and with over 20 years of experience tackling garden pests we offer affordable biological controls suitable for any home garden or greenhouse. Compatible with natural and organic gardening we provide information and guidance on all of our biological controls for easy application and success.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

197 reviews

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Replied to 50% of negative reviews

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Rated 2 out of 5 stars

Thirty quid down the drain, again....

I ordered 500 lacewing larvae but received a handful of them that have made zero impact on the aphids I had bred over the winter to feed them on.
The whole plan was to propagate a generation of adults to populate my greenhouses and polytunnel.
I contacted Dragonfli a week ago but still haven't had a reply.
I could say much the same about their Vine Weevil and spider mite treatment which has failed to rid these, despite a series of expensive treatments over several years.
I've now learned my lesson that these so called organic controls are bunkum. Or maybe I should wait for my chakras to align with scorpio before I apply them.

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered with them on April 7th

I've been using Dragonfli products for a couple of years (first for pantry months, now for clothes moths). The Trichogramma wasps are very efficient - I noticed the number of moths reduced within 2 weeks of placing sachets in the room that was affected. It's a green and pet-safe way to manage the moth problem. The moth lures work particularly well on the pantry moths.
Recently there's been some small delays with shipping, but it's a good sign, their products are clearly very popular and effective.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing company

Amazing company, I had a brief encounter with a suspicious bug on one of my plants. I convinced myself that it was the start of a thrips infestation. It probably wasn't but I didn't want to take any chances. Come across Dragonfli and did some research into Amblyseius. My plants seem fine and no sign of any horrible pests but I have my army of mites on patrol. They're so small they can barely be seen unless under a certain light but I love them, see them scooting about.

Have since retired to Dragonfli to purchase some Ladybirds and larvae to take care of some Aphids in my front garden, I had an abundance of Ladybirds in my back garden last year but wanted to introduce some to the front as my hydrangea are currently being attacked with the little green pests.

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Amazing company, issue was resolved immediately and without fault. The only thing i would note that could be improved would be to email the recepient when a replacement product is shipped for them to anticipate delivery.

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

Great product

We all know that caterpillars are difficult to get rid of. The fig-leaf skeletoniser moth is not an exception. If I wouldn't have had the advice, the support and the Fig-Leaf Skeletoniser Moth Killer Nematodes product from Dragonfli, my fug would have seen long ago the compost.
Let's be honest. It needed two treatments and hand picking of Nematodes after. For some reason, despite of soaking the leaves with treatment, these nasty creatures, still managed to survive.
But I am happy now. I look forward for a harvest next year. Fingers crossed. One fig started growing now. Bless. A bit too late.
Thank you Dragonfli for the help in saving my fig.

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

Spider mite predators

I bought spider mite predators, and they did a good job. They supplied voracious little insects which did a good job of tackling a spider mite infestation on my dahlias. I was very pleased with them. Clear instructions were provided with the predators, and I could see even after 3 days that there were quite a few pink phytoseiulus showing that they were doing their job of consuming spider mites.
I shall employ them earlier next year. Postage was swift on the whole, but where they did get held up with Royal Mail, Dragonfli were very good at resolving the issue.

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Fantastic products for gardeners dealing with little nuisances on their prized plants. Excellent customer service who are very helpful. I will definitely be buying more products from them in the future!

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

There is hope against thrips!

I am so glad I found this company. I didn't want to use any chemicals on my plants when I discovered they were suffering from thrips so have been using predatory mites and sticky traps. It's not an immediate fix but it's definitely working and I'm not panicking anymore about losing my plants. Delivery is quick and my email enquiry was answered promptly.

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

They are amazing

They are amazing. The products are top quality. They always arrive well packaged. Delivery was really quick. And the staff are really helpful and very professional with any queries.

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

I really hate clothes moths

I never had a problem with clothes moths until I had a house fire and my worldly possessions had to go into storage. That was 12 years ago and since I got my furniture etc back I have had an ongoing battle with them. I have had some success with other products but not had a long term solution. Enter Dragonfli and I’m finally winning the war. I have been on a daily mission checking the lures and am horrified and amazed at how many have been attracted and paid the ultimate price. My house is now almost moth free and I’ve only been using the lures and the sachets for 3 weeks. As someone who has had an ongoing issue I would highly recommend Dragonfli products. Quick delivery easy to set up and use….no more of those really really annoying moths ambushing me! Thank you Dragonfli 😊

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Really effective

I ordered these a bit late in the year but they have still been incredibly effective. The leaves on my beans, courgettes and squash were looking poor but the new growth is looking great. I’ll be ordering more earlier next year to really get on top of them.

August 30, 2025
Unprompted review
Rated 5 out of 5 stars

I needed to get rid of lots of spider…

I needed to get rid of lots of spider mites which were destroying my conifer trees. This solution worked brilliantly - no fuss, easy to apply and within 5 days there was not a spider mite or web to be seen - much more efficient than sprays and chemicals - for such a small package they really did their job well.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Dragonfli are ace🤗

I have used different products, all from Dragonfli, and I have also received advice from them on more than one occasion. The company are great to deal with, knowledgeable, and supply useful products. I will continue to use them as they are keeping my plants and I happy☺️

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

Banish plum moth

Banish plum moth
Noticed plum moths had invaded the plum tree with many uneatable fruits. Bought a Pheromone trap and immediately noticed many small plum moths caught with the result that there was a reduction in plums being attacked and that the later plums were perfect. Will get another one early next year !!!

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Saved my plums!

These traps are excellent, easy to use and relatively easy to clean. I got three to hang in the heavily fruiting plum tree and hardly lost any fruit to the wasps. They seemed more attracted to the solution in the traps than the fruit. Hurrah!

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

Amblyseius Cucumeris

I’ve purchased the Amblyseius cucumeris Sachets twice now, the first time to deal with what I thought was the beginnings of either a thrip or spider mite attack, and then recently as a preventative measure. I’m happy to say everything about the experience was great; they’re a very reasonable price, are very effective little assassins and were delivered very quickly and in good condition on both occasions. Will be repurchasing!

September 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great product

I’m so happy with my orders. The predatory mites are doing their job as described, making it easier for me to enjoy my love of plants and seeing them thrive without any pest issues adds to my enjoyment of them. Couldn’t ask for more .

September 25, 2025
Unprompted review

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