Dragonspecs Reviews 94

TrustScore 4.5 out of 5

4.7

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Rated 4 out of 5 stars

I actually purchased my glasses and lenses 2 years ago but forgot to leave a review. Both were of good quality and overall I am pleased with them. The price I paid for each were extremely reasonable.... See more

Rated 5 out of 5 stars

Dragon Specs made buying my glasses a simple pleasure. Alex was quick to email in reply to queries, and he gave straightforward advice about lens finishes and so on. When my first choice frame wasn't... See more

Rated 5 out of 5 stars

if only everybody did internet shopping like dragonspecs life would be so easy.dealt with a guy called alex nothing was a problem for him such great service would not go anyhere else for glasses again... See more

Rated 5 out of 5 stars

Contacted customer services and spoke with Alex who was really knowledgeable, which put my mind at ease having never ordered any prescription glasses on-line. Informed that the glasses would take 2... See more

Company details

  1. Hobbies & Crafts

Information provided by various external sources

Online sellers of designer glasses and sunglasses


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

94 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Excellent Price, Service and Flexibility

I've had a very pleasant experience purchasing glasses through Dragonspecs. First, the price of the frame was very reasonable: far below the high street price. In addition, throughout the order process, Alex responded extremely promptly to all my questions (and with great patience!), and I was kept up to date on the progress of my glasses. Finally, I was able to have the the latest Essilor lenses that filter blue light fitted to the frame. I have already placed another order for another pair.

February 22, 2015
Unprompted review
Rated 5 out of 5 stars

Absolutely Awesome!!

I really recommend these guys to anyone!! I'd like to thank Alex for the great communication through the way.

Forget using these high street shops who rip you off!!

I wish Dragonspecs all the best and keep up the good work guys!

Suki

December 7, 2014
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service

Thank you Alex for your personal attention to our order and the efficient way you dealt with the problem of delivery from your supplier. It is such a pleasure to know that although you are buying over the internet, you are still dealing with a professional and helpful human being!

October 13, 2014
Unprompted review
Rated 5 out of 5 stars

Dragonspecs a very proffesional and freindly setup.

Alex Arora and Dragonspecs.
They were a pleasure to deal with from placing the order to receiving my finished sunglasses. Everything was perfect. I was not looking forward to ordering online for prescription sunglasses, but all my fears were laid to rest by Alex, would definitely recommend this company to all my friends and family, and will be using them for myself in the near future.

August 25, 2014
Unprompted review
Rated 5 out of 5 stars

Everything I'd hoped for

Initially I had reservations about ordering glasses online and not being able to go back to the shop to get them fitted, but all the glowing reviews for Dragonspecs and the brilliant price (less than half of what high street opticians charge) for a fab pair of Prada glasses persuaded me to go ahead: I've had my new glasses for a month now, they look and feel wonderful, Alex Arora provides excellent customer care and I can very happily recommend Dragonspecs to anyone. If and when my glasses need adjusting, I shall take them to any optician as I have always done in the past.

August 20, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service, excellent product.

2 pairs in - glasses & pres. sunnies also recently bought, Vision Express wanted to charge me 3 times the amount for the same glasses and that was with my 'customer discount' !!! I'll always use Dragon from now on.

July 11, 2014
Unprompted review
Rated 5 out of 5 stars

Wow - what great service and price

Super service, found the whole process of ordering over the internet so smooth. The service was first class and prompt. Any questions had been answered in very quick time. Purchased a pair of RayBan glasses price was much cheaper than any other supplier. So overall the whole experience has been fantastic and would recommend DragonSpecs to all others.

July 9, 2014
Unprompted review
Rated 5 out of 5 stars

Fantastic service , couldn't be more helpful!

As a returning customer of dragonspecs I would recommend them to anyone wanting to find designer glasses and sunglasses at an affordable price!!
Extremely helpful staff with a fast and brilliant service !
Will defiantly be using them again and recommending to friends and family.
Thanks

July 6, 2014
Unprompted review
Rated 5 out of 5 stars

Two glasses so far and a million times better than high street!

Dragonspecs have been really great. I have a couple of pairs of Bvlgari glasses and sunglasses and wanted to make sure I had up to date prescriptions without the need to keep changing the expensive frames.
Alex and the guys there have done a fantastic job on all of them each time I've used them and I'm just getting another pair ready to send over to them.
Great prices, super fast service, incredibly polite and friendly. I don't reccomend many places but I'd gladly reccomend these chaps to anyone that asked!

July 2, 2014
Unprompted review
Rated 5 out of 5 stars

Perfect service and excellent products

I have bought prescription glasses, frames and lenses, from Dragonspecs 3 times and on each occasion I have been so very impressed with the quality of the lenses and the flawless service I received. The prices are fantastic and I have realised that it is far cheaper for me, here in Australia, to try on frames locally then order them with my prescription lenses online from Dragonspecs. Alex Arora is incredibly efficient and a real star. Nothing is too difficult. I don't know how he has the time to provide such good service to all his customers but he must manage it, reading other reviews about him. Dragonspecs is certainly a model for how a great online company should be run. Thanks so much Alex. You have a loyal customer .

June 25, 2014
Unprompted review
Rated 5 out of 5 stars

Great Service, Great Price...and the Genuine Article

Found some great Prada frames in a highstreet chain. I noted the details for my trusted independent optician of almost 25 years, but when I called them, to order the frames in, found that they had stopped stocking Prada. They were happy to do the lenses if I provided the frame. Dragonspecs were significantly cheaper than most other companies I found on the web, and the reviews were so overwhelmingly positive I thought I'd try them; and I was not disappointed. The frames are the genuine article with the sleeve, box, case and cloth all as I would expect for Prada, having bought many pairs in the past. Although I bought frame only, I would recommend Dragonspecs to anyone without hesitation.

June 16, 2014
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service, price and product. Great guy.

Ordered 2 pairs of Ray bans through Alex at around 10 at night. Got an email straight away, confirming order, and that these were not stock items and would take a short time to come in, and these were not covered in the return guarantee. Totally upfront and genuine, and was asked if I wanted to continue. If they were stock, they would have been covered in the guarantee. Was 99% sure on our glasses sizes, so went ahead, and a short while later, received the frames. Price including delivery was 128, compared to 139 for a single pair in the opticians. Cannot fault the service, price or product. Like others though, the website really looked dodgy, and I had to check authenticity. Would be an idea to throw a few quid at a web designer, and build something special, to match the company. Faultless, cannot recommend highly enough.

June 12, 2014
Unprompted review
Rated 5 out of 5 stars

excellent, genuine, fast delivery!!

I ordered some rayban glasses from dragonspecs I was highly satisfied when they came carefully wrapped and 100% genuine, prices were the cheapest I could find and u would highly recommend using this company, the correspondence from ordering to receiving was second to none! Very happy customer :)

May 24, 2014
Unprompted review

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