Draker Lettings Reviews 1,452

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I had the most fantastic experience with Draker (Notting Hill). Rob is an absolute super star! He helped at a time when I was feeling really daunted about moving into a new place - he supported me eve... See more

Rated 5 out of 5 stars

Coming from the USA, we had a great experience with Draker Lettings (Notting Hill). Mo Kanso was as helpful as he could be. He found us the perfect place and attended to all the little details while w... See more

Rated 5 out of 5 stars

Fantastic experience with Draker’s Lettings team in Sloane Square, London. I worked with Luke Anderson on finding a good flat/studio in Chelsea/South Kensington. Luke was incredibly kind, polite and h... See more

Rated 5 out of 5 stars

Draker provided an excellent service and helped us overcome the challenges that face those wanting to go down the House of Multiple Occupancy (HMO) route in RBK&C. George Mikhailenko was extremely... See more

Company details

  1. Real Estate Agency

Written by the company

We are specialists in residential lettings and property management in Central London. Founded in 2010, our reputation is that of a hardworking, smart, and service oriented team of professionals.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Responsive and Efficient

Kyra was really responsive and efficient! Managed to go through the entire rental process, from viewing, negotiation and signing of the agreement very quickly. One of the most helpful agents I have met.

June 14, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic experience with Draker

Fantastic experience with Draker’s Lettings team in Sloane Square, London. I worked with Luke Anderson on finding a good flat/studio in Chelsea/South Kensington. Luke was incredibly kind, polite and helpful. He really understood my needs and criteria, didn’t make me feel like a number (like with many other agencies). Within 2-3 viewings, I found exactly what I was looking for. Draker’s process is incredibly smooth and easy - absolutely a pleasure to deal with Draker and Luke. Super 5 star review, highly recommended! Ask for Luke to give you a hand with your search 😊

June 7, 2024
Unprompted review
Rated 5 out of 5 stars

Great Service


Draker provided an excellent service and helped us overcome the challenges that face those wanting to go down the House of Multiple Occupancy (HMO) route in RBK&C. George Mikhailenko was extremely proactive in finding us very suitable tenants and was quick to respond to our queries. He also had a good sense of humour. The tenants moved in two days after we moved out which could not have been better. Thanks guys!!!

April 2, 2024
Unprompted review
Rated 5 out of 5 stars

George has been extremely helpful…

George has been extremely helpful throughout the process of my previous tenant leaving and the new one arriving.
His advice has been spot on. He has even delivered stuff to the flat for me. I could not have asked for a better service.
Thank you.

June 7, 2024
Unprompted review
Rated 5 out of 5 stars

I am soon moving to the flat I really…

I am soon moving to the flat I really wanted thanks to George.
He has been the perfect mediator between us and the landlord, always ready to answer our questions and find a solution to let everybody happy.
George is a very punctual and reliable agent.
I will definitely go back to Draker agency when I will need to move again .

May 22, 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommend Draker Lettings

I had the pleasure of being assisted by Mo Kanso and Liana Psakides from Draker Lettings. After submitting my interest in a property, they promptly organised a visit within an hour of my call. From that moment until the rental contracts were signed, working with them was an absolute pleasure. They were incredibly responsive, making the entire process smooth and efficient.
Mo and Liana answered all my questions thoroughly and kept me updated every step of the way. Their transparency and support were greatly appreciated. Additionally, they welcomed me into the office to sign the contract, making the experience personal and convenient. The referencing process was straightforward and quick, further demonstrating their professionalism and efficiency.
I highly recommend Mo Kanso and Liana Psakides to anyone seeking reliable and responsive real estate agents.

May 23, 2024
Unprompted review
Rated 1 out of 5 stars

Updated: terrible experience with deposit return

UPDATE IN AUGUST 2024: I had left a glowing review of our experience with William finding a last-minute rental in Kensington. Then, we moved out in June 2024. It is now August and our deposit has not been returned, though it's been promised many times. It has taken near-daily prodding of William, Oli, and Ella to get any response at all, though it seems no action has been taken. We were rushed through the deposit process, emphasizing that it was imperative that our funds were transferred in a timely fashion before move-in, but the same consideration has not been returned. We've been waiting for thousands of pounds for months.

May 16, 2024
Unprompted review
Rated 5 out of 5 stars

10/10 would recommend!

I was assisted by Menorah from Draker Lettings a day after I submitted an interest in a property.
Since then, until the rental contracts were signed he's been an absolute pleasure to work with. I felt my expectations were respected and they did their best to get me the best offer. The communication was quick and it helped me feel relaxed as I was updated every step of the way. I will be coming back to Draker if I need any help related to renting in London.

May 16, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Menorah!

Draker are efficient and trustworthy but it was a particular agent that really was excellent throughout the process. Thank you Menorah for your help and support with finding us a home which can often be such a stressful time, you're a real asset to the team!

May 8, 2024
Unprompted review
Rated 5 out of 5 stars

Phenomenal Service

Liana and the team at Draker Lettings provided exceptional service when letting a flat from them. They were responsive, friendly, and incredibly helpful in setting up the flat. Would absolutely recommend!

April 3, 2024
Unprompted review
Rated 5 out of 5 stars

So grateful

Liana was lovely from the moment I met her. She understood how quickly I needed to secure a flat, was great at staying in communication about the process and did her absolute best to make it happen for me… and we got it! It was a pleasure working with her and truly felt like she was on my team. I’m greatly appreciative.

April 11, 2024
Unprompted review
Rated 5 out of 5 stars

Professional and outstanding service

I received outstanding and professional service from Ben. He was always helpful during my search for a new property to rent. He went above beyond to help me secure the property I wanted. As a working professional I appreciate the efficiency of the service he offered and keeping me up to date during the whole process. Great service and would recommend without any hesitation! Thank you Ben!

May 1, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience and helpful team

Personal service, going the extra mile, available when you need them with great advice. The team are professional and really good at what they do!

As a landlord you want a quick turnaround, reliability, and good communication. Trust is huge and they do not disappoint. As a tenant you want a team who listen, help get things moving first time round and assist when you need them. Transparent and easy process to follow, that works around your needs - remote, digital they have it! Want to let with tenants and sell insitu? Speak to them. Need an inventory or maintenance etc. Special thanks to Ella, Ben, Spike, Liam and of course Tim!

March 31, 2024
Unprompted review
Rated 5 out of 5 stars

This is the agency to work with for…

This is the agency to work with for lettings full stop.
This review is specifically for Sabrina Alam, Head of Client Accounting. Sabrina is awesome and so on top of everything. She responds so quickly, there is no question she is not going to find you an answer for, and she graciously helps me with all my unique tax circumstances. Sabrina you are awesome!!

April 24, 2024
Unprompted review

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