There aren't enough starts to give Draw a Bath. Their service was spot on start to finish and Mark was extremely helpful with ordering special items and recommendations for other suppliers and install... See more
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Easy to use website, excellent range of quality brands, fast and pain-free delivery, highly responsive service from real people who actually know what they are doing, super pricing - over 20% lower on... See more
Company replied
Updates for those who suffered from the liquidation of the company: Finally I got an reply from Royden saying the company is into liquidation on Nov 22. A contact of a company named Parkin S Booth Ltd... See more
Found Draw a Bath through online search. Emailed with some questions and very quick to respond. Followed up with a telephone call where they helped with advice on mirror selection and delivery times... See more
Company replied
Company details
Written by the company
Our number one priority is to provide you with the very best bathroom products from leading, design lead brands. We aim to surpass expectations wherever we can. With free delivery on orders over £500.00 and a secure website, both you and your bathroom are in safe hands when you shop with Draw A Bath. We’ve curated the best worldwide bathroom brands. All our brands our renowned for their quality so you can be assured your getting the best choice of stylish, designer bathroom brands. Whatever you need, however big or small, our dedicated, professional specialists are on hand, Monday to Friday, 8.30am till 5.00pm, to help with any product advice, service questions or queries. All you need to do is ask.
Contact info
Draw a Bath, Unit 8, The Gateway, Old Hall Road, CH62 3NX, Bromborough, United Kingdom
- 0151 459 6777
- enquiries@drawabath.co.uk
- drawabath.co.uk
4.2
Great
241 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from Draw A Bath
Many thanks for leaving us such a wonderful review and thanks ever so much for choosing to shop at Draw A Bath, we very much look forward to assisting you in the future.
Good service
I initially left a poor review as I hadn't heard anything since placing the order on Monday evening, and it's Wednesday morning now.
The e-mail confirmation arrived whilst writing the review and I had a call that had gone straight to e-mail to discuss delivery whilst writing the review also. I lso now appreciate that whilst it would be helpful to get confirmation, they don't confirm until the manufacturer has confirmed etc.
I'm happy to adjust my score as the conversation on the phone was really useful, professional and these guys clearly really care about their customer service.
I'm happy to admit that I got it wrong first time around.
June 19, 2023
Reply from Draw A Bath
Good morning Rich, many thanks for updating your review, we do everything possible to ensure we offer our customers exceptional service and our reviews reflect the service we give on a daily basis. Chris will be looking after your order and will keep you updated as to when the delivery will be scheduled. You have chosen a beautiful enclosure and I am sure you are going to be extremely pleased with it. Kind regards Royden
Great customer service
The stuff's not arrived yet because it's on special order with a long lead time from the manufacturer but so far Drawabath have been great. Excellent prices, quick responses, helpful advice and so good to be able to talk to real people who properly know about their product ranges and even have experience of actually fitting bathrooms. Would definitely use them again.
May 29, 2023
Reply from Draw A Bath
Thank you ever so much for taking time out to leave us such a wonderful review, genuinely appreciate all you have said. We strive to offer exceptional service and feedback like this makes it all worth while. You have chosen stunning products and you are going to have a beautiful bathroom - Draw A Bath
Purchase of Villeroy & Boch items
I purchased a number of Villeroy and Boch items from Draw A Bath for our project. Their prices were very competitive and they have been very helpful at all times (before/after sales) in dealing with my queries and also replacing a damaged item very quickly. My experience has been very positive in all respects.
March 3, 2023
Reply from Draw A Bath
Many thanks for your kind and honest feedback Hamid, it really is much appreciated and again thank you for choosing to shop at Draw A Bath, its been our pleasure supplying your beautiful products.
Great products
Great products, super helpful customer service, and fair prices. Highly recommended.
May 21, 2023
Reply from Draw A Bath
Thanks ever so much for taking time out to leave us a review
5 stars (WOW)
We genuinely appreciate your feedback
Cannot fault the entire team at…
Cannot fault the entire team at drawabath in any way. A great price and perfect communication throughout. You can tell that they take customer relations seriously. 5star.
Dan
May 3, 2023
Reply from Draw A Bath
Hi Dan, thanks ever so much for leaving us such a fantastic review, makes our day. You have impeccable taste, adore the products you purchased, you are going to have one super cool bathroom. Kind regards and thanks for your custom - Draw A Bath
A pleasure to deal with
I've had to make some changes to my original order and Royden has been very helpful in providing options and answering questions. Wouldn't hesitate to recommend them.
May 10, 2023
Reply from Draw A Bath
Chris thank you ever so much for your wonderful review. Always here to help and genuinely appreciate your custom, thank you ever so much for choosing Draw A Bath
Really Helpful 👍
Really helpful on the phone when we required a bath quickly.
Excellent service, thank you.
May 3, 2023
Reply from Draw A Bath
Thank you ever so much for leaving us review, really pleased to hear you are happy with the service we provided you - Best wishes Draw A Bath
I can't recommend Draw a Bath enough
I can't recommend Draw a Bath enough. My not so straightforward enquiry was dealt with immediately and handed on seamlessly to another member of staff when my original contact went on leave. I was kept informed of progress, they organised delivery on my preferred day, then notified me of a delivery window without being prompted. Not only that, but they are very competitively priced too. I'd highly recommend them, it's really rare to find such good customer service.
April 26, 2023
Unprompted review
Reply from Draw A Bath
Thank you ever so much for taking time out to leave us a review and what a review, this is music to our ears. We genuinely do all we can to ensure best in class service and it makes what we do all worthwhile when we receive such incredible reviews. Thanks ever so much for choosing Draw A Bath.
a quick delivery with excellent…
a quick delivery with excellent communication, will use again
April 11, 2023
Reply from Draw A Bath
Thanks ever so much for leaving us a 5 star review, it really is greatly appreciated
Superb
Superb! Royden was so helpful and friendly - so efficient and making the whole process of choosing the right products for my bathroom refurbishment so easy.
Thank you for a 5⭐️service.
April 4, 2023
Reply from Draw A Bath
Thank you ever so much for leaving us this lovely review, we are over the moon
It has been my pleasure dealing with you, you have purchased beautiful products and your bathroom is going to look absolutely incredible, looking forwards to seeing some pictures
Thanks ever so much for choosing Draw A Bath for your purchase
Kind regards
Royden and the team
Reply from Draw A Bath
Thank you Hollie, so pleased to hear you are happy with the service received and thanks ever so much for leaving us a 5 star review
Reply from Draw A Bath
Thanks for taking time out to leave us a review Ged, really appreciate it and thanks for shopping with Draw A Bath
Great customer service .....
I had a problem ordering a product from their website, so I rang the contact number and got through within seconds. Chris was really helpful. For some reason I couldn't get to the payment page so Chris arranged for a payment link to be sent over within the hour. Just now waiting for delivery. Great service.
March 24, 2023
Reply from Draw A Bath
Hi Michael, many thanks for your kind review, Chris is a true star, will always go the extra mile, thank you ever so much for choosing Draw A Bath
Excellent customer service
Excellent customer service from start to finish. Kept me updated with delivery times and gave great advice when needed. Thoroughly recommend and will be using again.
February 24, 2023
Reply from Draw A Bath
What a wonderful review, we love to hear wonderful experiences like this, gives our future customers so much confidence, thank you ever so much
Good clear advice
Good clear advice, best price for the product. Simple on line purchase process - would recommend.
March 21, 2023
Reply from Draw A Bath
Hi Peter, loving your feedback, so pleased to hear you found the website easy to use, thank you for shopping with Draw A Bath
Very good experience
Very good experience
Chris has been extremely helpful with all my queries and arranged delivery on time.
Will definitely use DrawABbath again
Thank you to all the team
March 15, 2023
Reply from Draw A Bath
Thank you ever so much for such a tremendous review, 5 stars means the world to us. Chris is made up to have a personal shout out, thank you ever so much for your custom.
Great price and service
Royden confirmed the lead time of our Duravit toilets from Germany and answered all our questions quickly.
Delivery was several weeks earlier than advised and we were called to confirm the delivery date. The delivery arrived a few days later and everything was packaged well with no missing items, etc.
Draw A Bath prices were the best on the internet and the service was great! Recommended!
March 17, 2023
Unprompted review
Reply from Draw A Bath
Many thanks for your wonderful review Peter, helps us enormously as customers take comfort in hearing other peoples experiences. It was my pleasure in assisting you and I am so pleased you are happy with both the products you purchased and the service you received. Many thanks Royden and the team at Draw A Bath.
Perfect
Royden was super knowledgeable and helpful and bent over backwards to get a suitable frame out for a last minute dry fit. As a result we bought the rest of our sanitaryware from Draw A Bath.
February 27, 2023
Reply from Draw A Bath
Thank you ever so much for leaving us such a wonderful review. I have really enjoyed working with yourself on this project and very much look forward to supplying the beautiful items you have ordered.
So far so good with Drawabath
So far so good with Drawabath. Very attentive on the calls, can answer all questions, and reasonably priced for the products they offer.
March 14, 2023
Reply from Draw A Bath
Thank you ever so much for leaving us such a lovely 5 star review. As soon as the goods arrive from Duravit we will make contact to schedule the delivery at your convenience. Thanks ever so much for shopping with Draw A Bath.
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