Dr.Delagen Reviews 

381
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently report that the products deliver visible results, improving skin firmness, hydration, and reducing wrinkles and fine lines. Many appreciate the high quality and effectiveness, noting a more youthful and radiant complexion. The user experience is often described as easy and satisfying. Additionally, numerous customers praise the exceptional customer service for its helpfulness, promptness, and professionalism. However, some people were dissatisfied with customer service, citing initial unresponsiveness or difficulties with refund policies for opened products, particularly when products had been used.

What people talk about most

Product

Customers had positive experiences with product, with many reviewers expressing delight and satisfaction with... See more

Quality

Reviewers mention positive feedback about quality, with many praising the products as amazing, easy to use,... See more

User experience

Users describe positive interactions with user experience, highlighting the products as amazing, easy to use,... See more

Customer service

People report positive experiences with customer service, often describing it as fantastic, efficient, and... See more

Order

Reviewers highlight positive aspects of order, noting the ease of placing orders and clear communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Skynflow really works! I've tried overnight patches and other products that over promised and under delivered, but Skynflow is different. With consistent use (2-3x per week), my deep wrinkles are less... See more

Company replied

Rated 5 out of 5 stars

WOW. As an older woman, I purchased the overnight peel off mask and received the elixir serum, plumping serum and the pink gel mask…..probably rates as my best skin product purchase EVER. The serums i... See more

Company replied

Rated 5 out of 5 stars

I'm so happy with these products!! I'm 53 yrs old and going through Menopause, so my fine lines and wrinkles were really starting to show ( especially around the mouth and eyes). I've been using the... See more

Company replied

Rated 5 out of 5 stars

I'd seen a lot of positive feedback about the quality and effectiveness of Skynflow products and decided to give them a try. I don't like to expect much when trying new products, so that I won't be di... See more

Company replied



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

381 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(381)

80 reviews in the last 12 months

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Rated 1 out of 5 stars

The item was marketed as Korean…

The item was marketed as Korean skincare, but the actual product is labeled “Made in China”, which is intentionally misleading.

The seller then requires return shipping to a foreign country at a cost higher than the item itself, making it practically impossible to obtain a refund.

This is not a fair or honest business practice — it is designed to exploit customers.

Buyers should be extremely cautious and avoid purchasing from this seller.I am considering reporting this transaction to my bank

April 8, 2026
Unprompted review
Rated 4 out of 5 stars

Strongly scented

The perfume bothered me all night, so not great of you are sensitive to smells. I'm not sure why anyone would want to put perfume on their face. Be aware that you can only return unopened bottles and have to pay for shipping back to China to get a refund if you are unsatisfied with the product. My issue was ultimately resolved to my satisfaction after a lot of back and forth. Hopefully the company will offer an unscented version in the future.

April 22, 2026
Unprompted review
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Reply from Dr.Delagen

Thank you for taking the time to share your feedback. We’re sorry to hear that the fragrance wasn’t a good fit for your preferences, and we completely understand that scent sensitivity can be a very personal experience. 💛

We do appreciate your patience throughout the resolution process and are glad we were ultimately able to reach a satisfactory outcome. Your suggestion for an unscented version is valuable, and we’ll be sure to pass it along to our product team for consideration ❤️✨

Rated 5 out of 5 stars

Best face product

It's simple, all the way around. The ONLY thing I don't like is knowing there is some other company out there trying to mimick this brand and so it leaves confusion. Otherwise, the REAL PRODUCT, THIS ORIGINAL PRODUCT is miraculously amazing and real.

February 11, 2026
Unprompted review
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Reply from Dr.Delagen

Thank you so much for your honest feedback 💛 We completely understand how confusing imitation products can be, and we truly appreciate your support of the original Skynflow. It means the world to hear how much you’re loving the real product and the results you’re seeing ❤️✨ Thank you for your trust and loyalty!

Rated 5 out of 5 stars

Great customer service

I did not actually make a purchase so I cannot speak to the product itself, but I can speak to the customer service. I accidentally placed an order, not realizing it wouldn’t bring me to the PayPal page before completing. It took a few days through email, but they were very kind and I had a full refund within one week. I appreciate their understanding and would definitely consider ordering in the future.

April 16, 2026
Unprompted review
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Reply from Dr.Delagen

Thank you so much for sharing your experience 💛 We’re really glad we could assist you and resolve everything smoothly. It means a lot that you appreciated the support and would consider ordering in the future ❤️✨ We’re always here if you need anything!

Rated 5 out of 5 stars

All round good value

I’ve been using this product now for about 6 months and I love how my skin looks. My skin is glowing and even looks tighter. I use it 3-4 times a week and love the results.
Delivery time is awesome, it doesn’t take long to arrive at all. The product lasts longer than you would expect so you don’t have to make a purchase every month like some other products and it’s a GREAT price.
I’ve got friends onto it and they love it too. Great work guys!!! Two thumbs up 👍 👍

April 19, 2026
Unprompted review
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Reply from Dr.Delagen

Thank you so much for your incredible support 💛 We’re thrilled to hear you’ve been loving the results for 6 months and that your skin is glowing and feeling tighter. It’s wonderful that you appreciate the value, fast delivery, and long-lasting formula ❤️✨ We truly appreciate you sharing Skynflow with your friends — two thumbs up right back at you! 😊

Rated 5 out of 5 stars

JESSICA🩵, AND SYNFLOW, THANK YOU!

JESSICA,🩵 & SKYNFLOW,
I THANK YOU AGAIN FOR ALL YOUR KINDNESS.

"SKYNFLOW" I THINK THIS IS THE PERFECT NAME!
AND, I DO THINK CAMERON DIAZ IS THE PERFECT FACE AND PERSONALITY TO REPRESENT YOU! SHE IS SO FRESH AND HONEST!!

I HAVE MANY TIMES LOOKED AT, & LISTENED TO,
ALL OF YOUR ONLINE COMMERCIALS THAT COME THROUGH ON YOUTUBE.
I LOVE THE GREAT PAGES ON YOUR WEBSITE,
AND THE MANY VIDEOS & WRITTEN REVIEWS BY YOUR FAITHFUL CUSTOMERS!
IT IS ALL QUITE IMPRESSIVE, STIMULATING, & VERY BELIEVABLE!

ALL OF THIS IS WHAT HAS BROUGHT ME TO BECOME ONE OF YOUR FAITHFUL CUSTOMERS!
EVERYTHING IS WONDERFUL AND WELL THOUGHT OUT!
I LOVE:
YOUR DISTINCTIVE PINK COLOR PALETTE,
EVEN YOUR FONTS ARE EXCELLENT,
AND HOW YOU SPEAK ABOUT & EXPLAIN THE SATISFYING JOY OF YOUR PRODUCTS,
AND, YES, WHEN I ASKED FOR HELP TO UNDERSTAND BEST WAYS TO USE EVERYTHING, YOU HAVE BEEN SO QUICK TO ANSWER ALL MY QUESTIONS!
YOU ARE A WONDERFUL COMPANY!

YOU DO THINK OF EVERYTHING THAT WE MAY NEED TO GET TO OUR BEST OUTCOMES!
YOU MAKE IT LOOK FUN! AND SO REFRESHING!
AND, IT IS FUN!! AND, IS SO REFRESHING!!
AND, MY FACE IS BECOMING SO SOFT, IN BOTH TEXTURE, AND IN FORM.

THE ONLY OTHER THING I CAN THINK OF TO ASK FOR IS: CAN YOU PLEASE MAKE A PRODUCT WITH YOUR INGREDIENTS SO THAT WE COULD JUST SLATHER THIS ALL OVER OUR BODY!?
OR EVEN BATHE IN IT!!!

THANK YOU ALL, I AM A VERY HAPPY CUSTOMER!
SKY🩵,

April 12, 2026
Unprompted review
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Reply from Dr.Delagen

Thank you so much for your incredibly kind and thoughtful message, Sky 💛 I truly appreciate you taking the time to share all of this—it means more than you know. I’m so glad I could help and that you’ve been enjoying both the products and your experience with us ❤️✨ Your support and trust genuinely mean the world, and we’re so happy to have you as part of the Skynflow family!

Rated 5 out of 5 stars

Customer Service

Jessica on the customer service team at Skynflow has been friendly and professional to deal with and has made me feel that my business is important to them. I am looking forward to trying this product and seeing the results that many people are speaking about!

April 13, 2026
Unprompted review
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Reply from Dr.Delagen

Thank you so much for your kind words 💛 I’m really glad I could make you feel valued and supported, that truly means a lot. I’m so excited for you to start using the product and see the beautiful results everyone is talking about ❤️✨ Please don’t hesitate to reach out if you need anything at all!

Rated 5 out of 5 stars

Helpful responsive customer service and…

Helpful responsive customer service and great products!

April 12, 2026
Unprompted review
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Reply from Dr.Delagen

Thank you so much for your kind words! We’re truly happy to hear that you had a positive experience with our customer service team and that you’re enjoying the products as well.

Providing helpful, responsive support and high-quality results is exactly what we strive for, so your feedback really means a lot to us. We’re so grateful to have you as part of the Skynflow community 💛

Rated 5 out of 5 stars

Love this product so much

Love this product so much , it makes my skin feel so smooth and firm. Ira part of my weekly routine.So glad i found this product. You wont regret trying it either. It's a must have product.

April 12, 2026
Unprompted review
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Reply from Dr.Delagen

Thank you so much for your amazing feedback! We’re so happy to hear your skin feels smoother and firmer and that it’s become part of your weekly routine. Your support truly means the world to us 💛✨

Rated 5 out of 5 stars

Friendly customer service

I ordered my first products from Skynflow. I had some difficulties on my end, after contacting them they had the issue resolved in a friendly and timely matter. I am overall happy with the servoce I have received so far.

April 10, 2026
Unprompted review
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Reply from Dr.Delagen

Thank you so much for your kind feedback 💛 We’re delighted to hear that we were able to resolve the issue quickly and provide a positive experience. It means a lot to know you’re happy with the service you’ve received so far ❤️✨ We’re always here if you need anything!

Rated 5 out of 5 stars

LOVE THE PRODUCTS

I absolutely love Skynflow. The collagen mask is so nice and I’ve genuinely noticed such a difference in my skin that I’ve even pushed back my Botox appointments. I love both serums too and definitely notice an improvement when I use them. Their customer service is also amazing — they reach out, look after their returning customers, and often include extra little gifts in my orders which is such a nice touch. Beautiful products, great service, and I’ll definitely keep using Skynflow.

April 10, 2026
Unprompted review
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Reply from Dr.Delagen

Thank you so much for this incredible feedback! We’re beyond happy to hear you’re seeing such a noticeable difference and loving the collagen mask and serums. It truly means the world to us that you appreciate the little extras and our customer care — we’re so grateful to have you with us 💛✨

Rated 5 out of 5 stars

I'm so happy with these products!

I'm so happy with these products!! I'm 53 yrs old and going through Menopause, so my fine lines and wrinkles were really starting to show ( especially around the mouth and eyes). I've been using the Plumping Serum and Collagen Mask for 2 weeks and they are literally fading before my eyes and my skin hasn't been this firm, smooth and soft in years! And the Customer Service has been amazing. My self esteem is coming back and I couldn't be happier!!

March 24, 2026
Unprompted review
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Reply from Dr.Delagen

Thank you so much for sharing your beautiful experience with us! We’re truly thrilled to hear you’re seeing such amazing results and feeling more confident, that means everything to our team. We’re so grateful for your trust and so happy to be part of your skincare journey 💛✨

Rated 5 out of 5 stars

I absolutely love the collagen mask

I absolutely love the collagen mask. You apply it before bed and wake up and peel it off and your skin is glowing! I am 62 and worked in a dermatology office for 12 years and I’ve tried so many different products to make my skin look good. This is one of my favorites for sure. I just purchased it again and buying one for a friend, I can’t recommend it enough. You won’t be disappointed.

March 12, 2026
Unprompted review
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Reply from Dr.Delagen

Thank you so much for your wonderful feedback! We’re honored to hear that the collagen mask is one of your favorites, especially with your dermatology background. It means so much that you’re repurchasing and even sharing it with a friend 💛✨

Rated 5 out of 5 stars

Aging is just a number with Skynflow!

This review is specific to Skynflow’s Regenerating Collagen & Niacinamide Wrapping Mask.
I have been testing & comparing this product vs other highly rated overnight mask for a few months now.
I can now confidently say this is my favorite overall!
Skynflow overnight mask is my “go to” facial rescue.
From the start of each application, it gives my skin a refreshing tingling relaxing feel which preps me for a good night of sleep. What is more amazing is in the A.M., my face looks and feels smooth, hydrated & TIGHT!
Peeling off the mask is seamless, then simply a quick splash of water onto my morning routine.
Needless to say I am now a loyal Skynflow customer & planning for my 3rd bundle purchase.

September 15, 2025
Unprompted review
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Reply from Dr.Delagen

We’re absolutely thrilled to hear that after testing and comparing, Skynflow has become your favorite overnight mask. Knowing that it gives you that refreshing, relaxing feel at night and leaves your skin smooth, hydrated, and tighter in the morning truly means the world to us ✨

Rated 5 out of 5 stars

I just turned 70 over the Christmas…

I just turned 70 over the Christmas holidays and started using this product about a week ago. I love everything about the mask. From the easy application to the satisfying peel off the next morning. At 70, I wasn’t expecting miracles but I see significant improvement on forehead lines as well as firmer skin in my cheeks. I’m a side sleeper and have creases in both eyebrows. I make sure to spread the mask on them and they have seriously decreased. I’m so happy. I wish I could do a complete body mask. 😂

January 27, 2026
Unprompted review
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Reply from Dr.Delagen

First of all — happy 70th! 🎉 What a beautiful way to start a new chapter!

We’re absolutely delighted to hear that you’re already seeing visible improvements in your forehead lines and firmer skin in your cheeks after just a week. That’s truly wonderful ✨

Rated 1 out of 5 stars

Return address is in CHINA

Skynflow product maybe great for some but it did not do anything for me , so I respectfully requested a refund within 90 days refund policy, only to find out that I need to send the product back to a wearhouse in China, cost of which would be more than refund itself. Seems unfair to customers not to be informed upfront that product is made in China and comes from there, even though address on the package when you receive it is a USA address. DUSSAPOINTED !!!

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

Botox in a bottle

The product is incredible I am 66 I have been using since 25th December. My lines and wrinkles have softened. My pores are no longer visible. I have a glow that has people commenting. I would highly recommend this product.

December 25, 2025
Unprompted review
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Reply from Dr.Delagen

Thank you so much for sharing your experience! We’re truly happy to hear you’re seeing such beautiful improvements and that your skin is glowing. Your recommendation means the world to us 💛✨

Rated 5 out of 5 stars

Love this product❣️ started using it a…

Love this product❣️ started using it a few weeks ago & can already see results- skin clearer & firmer. Also peeling the mask off is so satisfying & addictive. Would definitely recommend.

January 15, 2026
Unprompted review
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Reply from Dr.Delagen

We’re really happy to hear your skin looks clearer and firmer — and we agree, the peel-off moment is pretty satisfying 💗 We truly appreciate your recommendation!

Rated 5 out of 5 stars

This mask is amazing

This mask is amazing. My fine lines and wrinkles have reduced significantly. Will be trying the other products to further these results. Definitely reccomend.

October 28, 2025
Unprompted review
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Reply from Dr.Delagen

We’re really happy to hear you’re seeing smoother skin and reduced fine lines 💗 We appreciate your recommendation and can’t wait for you to enjoy our other products too!

Rated 5 out of 5 stars

A Must Buy Product!

I was very skeptical about purchasing this product as I've purchased so many that don't live up to their hype. However, after reading the great reviews I decided to check it out for myself. I am so happy that I did. It goes on nice and easy. I like the little spatula type applicator and how cool the gel feels on your skin. I have absolutely no wrinkles while wearing this on my face & when taken off my skin is so soft and radiant looking and my fine lines are barely noticeable. I love this product and will be purchasing it again.

January 1, 2026
Unprompted review
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Reply from Dr.Delagen

Thank you so much for your wonderful review! We’re really happy to hear you loved the easy application, the cooling feel, and the soft, radiant results 💗 We truly appreciate your support and can’t wait to have you back again!

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