I wouldn’t trust the reviews on here. I ordered a product 4 weeks ago. They sent half of the items and are now uncontactable. Sent 5 emails. Note that there is no customer service telephone number for... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered for the first time for my friends 60th birthday. Unfortunately the card arrived with no message as requested but Julia was extremely apologetic and offered me a discount code for my next order... See more
Company replied
I received a message on 11th December to say my order was being prepared for shipping. It didn’t arrive until 6th January (late for Christmas) with no information between these dates, but several de... See more
Company replied
I didn't complete my transaction- you brought it to my attention so I would receive the Christmas gift. Thank you so much with fantastic attention to detail. Will be shopping with you again in the fut... See more
Company details
Written by the company
Cards and gifts locally made in Great Britain
Contact info
SW6 1RP, London, United Kingdom
- info@dreamylondon.com
- dreamylondon.com
2.9
Average
36 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent card
Excellent card, just as described, arrived quickly and well packaged. Great service would recommend and buy from again.
April 14, 2022
Excellent product and service thank you
April 10, 2022
Wonderful cards
Wonderful cards of the best quality. Was thrilled with the weight and print.
March 24, 2022
OUTSTANDING JEWELLERY
I love this jewellery brand their jewellery is so beautiful. It’s high quality but at such an affordable price it’s amazing!!
March 16, 2022
Unprompted review
Nice first order
Ordered for the first time for my friends 60th birthday. Unfortunately the card arrived with no message as requested but Julia was extremely apologetic and offered me a discount code for my next order. Fantastic customer service all round and I will still order as it was purely a mistake
March 12, 2022
Reply from Dreamylondon
Thank you for the fabulous review!
I received a message on 11th December…
I received a message on 11th December to say my order was being prepared for shipping. It didn’t arrive until 6th January (late for Christmas) with no information between these dates, but several demands for a review.
January 7, 2022
Reply from Dreamylondon
Sorry Lesley that the review email was sent automatically. We looked into the issue as soon as received your message of the un-delivery of order. Glad it was resolved at the end.
Very quick delivery
Very quick delivery, great product. Have gifted lots of the advent calendars and they were very well received. Such a brilliant idea!
December 14, 2021
Fast delivery and lovely good quality…
Fast delivery and lovely good quality product
November 15, 2021
Good quality cards, great customer service!
Good quality cards. I received one wrong card in my order so I contacted the company. Julia was very quick to respond and I received the correct card the very next day. Would highly recommend!
November 11, 2021
Lovely products
Lovely products and nice offer of free delivery at the moment. Hoping my sister will love her advent calendar
November 10, 2021
Reply from Dreamylondon
Thanks a lot for 5-star review, Jere! :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.