They installed a new Nibe thermo pump…
They installed a new Nibe thermo pump in 2 days. DREM is good alternative for the renovations of pumps.

Reply from DREM Värmepumpar

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Written by the company
Som en av Sveriges största installatörer erbjuder vi en trygg och prisvärd helhetslösning för köp och installation av luft/vatten och bergvärmepumpar.
Certifierade installatörer
Våra installatörer är DREM-certifierade, vilket innebär att de har genomgått en utbildning eller visat att de har den kunskap och erfarenhet som krävs för att installera våra värmepumpar på ett professionellt, säkert och korrekt sätt.
Installatörerna har genomgått en omfattande granskningsprocess där vi verifierar referenser för att säkerställa deras kompetens och pålitlighet.
Installatörerna genomgår kontinuerligt olika kvalitets- och stickprovskontroller.
Vi hanterar allt från installation till bortforsling.Din personliga energikonsult skräddarsyr din värmelösning och svarar på dina frågor.
Vi hjälper dig med allt:
Våra värmepumpar kommer från ledande tillverkare - Panasonic och Nibe.
Vi erbjuder Panasonics bästa servicepaket – Aquarea Service+ Premium helt gratis första året.
Vi ger dig alltid 10 års garanti på installationsarbetet.
Stora volymer ger bättre priserTack vare våra stora förhandlingar kan vi erbjuda dig bättre priser och snabba leveranser.
PrisgarantiSom kund hos DREM har du alltid möjlighet att vara säker på att du får den bästa möjliga dealen på ditt värmepumpsköp tack vare vår Prisgaranti.
Rosenlundsgatan 52, 118 63, Stockholm, Sweden
Replied to 33% of negative reviews
Typically replies within 1 month
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They installed a new Nibe thermo pump in 2 days. DREM is good alternative for the renovations of pumps.

Reply from DREM Värmepumpar
The Drem installation team provided exceptional service and demonstrated outstanding professionalism throughout the process. My interactions with Drem’s team were highly satisfying—they promptly and thoroughly answered all my questions, offered a very competitive quote, and accommodated a convenient time schedule for the installation. Overall, I am extremely impressed with their efficiency and attention to detail.

Reply from DREM Värmepumpar
Lack of follow-up. I had to call out three times because the heat pump was malfunctioning. Electricians attended, as did the installer. I was advised that I would have internet access via an APP. Still no login details

Reply from DREM Värmepumpar
Make an appointment to make the installation.I took 2 days off from work.They say someone will come to make the inspection before the installation.Nobody comes and they cancel one day before because the parts are not here.Really not serious.We have talked in phone and every time they said that everything will be fine
Did not install solution agreed apon, vattenskador with installation and denied responsibility, left without heating and hot water on a friday for the entire weekend in the middle of winter (-15), did not commission system after installation. Didn't get advertised discount for 1year panisonic support and free service. The list goes on. Generally a terrible experience.
Sales representative Daniel Tärning was super helpful in my decision making and very patient with me and gave good answers to all my questions and concerns. I dealt with Samuel Stanley planning the installation and it was very professional service, they planned it very well and made sure I wasn't without water for an extended amount of time which I was very grateful for as my children where sick. The guys who installed the pumpand new water tank I cant praise more. (Milton, Danny and edvin I think they were called) kept me up to date , where very knowledgeable and produced some very neat work in my pannrum. They worked late and made sure I had warm water for my children before the end of the day and tidied up after themselves. I'm more than happy to recommend drem to anybody I know.
/ Gareth Jones
Björklinge, Uppsala

Reply from DREM Värmepumpar
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