Banner for DREM Värmepumpar

DREM Värmepumpar Reviews 170

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Green Energy Supplier
  2. Heating Contractor
  3. HVAC Contractor

About DREM Värmepumpar

Written by the company

DREM Värmepumpar

Som en av Sveriges största installatörer erbjuder vi en trygg och prisvärd helhetslösning för köp och installation av luft/vatten och bergvärmepumpar.

Få gratis offert utan bindning

TRYGGT.

    - Alla våra installatörer är certifierade.
    - Vi hanterar allt från installation till bortforsling.
    - Vi erbjuder bara världsledande värmepumps-märken.

PRISVÄRT.

    - Som en av Sveriges största installatörer kan vi erbjuda konkurrenskraftiga priser.
    - Vi ger dig prisgaranti – inga överraskningar eller dolda avgifter.
    - Med digitala hembesök sparar du både tid och pengar.


Certifierade installatörer

Våra installatörer är DREM-certifierade, vilket innebär att de har genomgått en utbildning eller visat att de har den kunskap och erfarenhet som krävs för att installera våra värmepumpar på ett professionellt, säkert och korrekt sätt.

Installatörerna har genomgått en omfattande granskningsprocess där vi verifierar referenser för att säkerställa deras kompetens och pålitlighet.

Installatörerna genomgår kontinuerligt olika kvalitets- och stickprovskontroller.

Vi hanterar allt från installation till bortforsling.

Din personliga energikonsult skräddarsyr din värmelösning och svarar på dina frågor.

Vi hjälper dig med allt:

    -bortförsel av befintligt värmesystem
    -frakt och inkoppling av din nya värmepump
    -all hårdvara och VVS-material
    -städning efter installationen
    -de tillstånd och godkännande som krävs för installationen (i de fall ett tillstånd är nödvändigt).

Värmepumpar från ledande tillverkare

Våra värmepumpar kommer från ledande tillverkare - Panasonic och Nibe.

Vi erbjuder Panasonics bästa servicepaket – Aquarea Service+ Premium helt gratis första året.

Vi ger dig alltid 10 års garanti på installationsarbetet.

Stora volymer ger bättre priser

Tack vare våra stora förhandlingar kan vi erbjuda dig bättre priser och snabba leveranser.

Prisgaranti

Som kund hos DREM har du alltid möjlighet att vara säker på att du får den bästa möjliga dealen på ditt värmepumpsköp tack vare vår Prisgaranti.

Få gratis offert utan bindning

Contact info

4.2

Great

TrustScore 4 out of 5

170 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

They installed a new Nibe thermo pump…

They installed a new Nibe thermo pump in 2 days. DREM is good alternative for the renovations of pumps.

December 22, 2025
DREM Värmepumpar logo

Reply from DREM Värmepumpar

Thank you Grover for your review! Happy to hear that you are pleased with your installation. ☀️

Rated 5 out of 5 stars

The Drem installation team provided…

The Drem installation team provided exceptional service and demonstrated outstanding professionalism throughout the process. My interactions with Drem’s team were highly satisfying—they promptly and thoroughly answered all my questions, offered a very competitive quote, and accommodated a convenient time schedule for the installation. Overall, I am extremely impressed with their efficiency and attention to detail.

November 21, 2024
DREM Värmepumpar logo

Reply from DREM Värmepumpar

Thank you Ravinder! What a lovely review of the installation. We are so happy to hear that you feel pleased with the results of the installation. 🌟

Merry Christmas 🎄 Wishes from the DREM-Team

Rated 2 out of 5 stars

Lack of follow-up and cucstomer service

Lack of follow-up. I had to call out three times because the heat pump was malfunctioning. Electricians attended, as did the installer. I was advised that I would have internet access via an APP. Still no login details

October 1, 2024
DREM Värmepumpar logo

Reply from DREM Värmepumpar

Hi Simon,

Thank you for your review.

We are sorry to hear that you not are pleased with the followup of your installation. Please reach out to your contact person if you need help with any questions you might have.

We can see that you were connected to Panasonics service subscription 2024-10-22 and with that you should be able to have the app access. If you still are missing the connection - please contact your contact person and they will help you out.

Best Regards, DREM-Team

Rated 1 out of 5 stars

Not serious and no commitment

Make an appointment to make the installation.I took 2 days off from work.They say someone will come to make the inspection before the installation.Nobody comes and they cancel one day before because the parts are not here.Really not serious.We have talked in phone and every time they said that everything will be fine

September 18, 2024
Unprompted review
Rated 1 out of 5 stars

Did not install solution agreed apon

Did not install solution agreed apon, vattenskador with installation and denied responsibility, left without heating and hot water on a friday for the entire weekend in the middle of winter (-15), did not commission system after installation. Didn't get advertised discount for 1year panisonic support and free service. The list goes on. Generally a terrible experience.

January 8, 2024
Rated 5 out of 5 stars

Great company to deal with.

Sales representative Daniel Tärning was super helpful in my decision making and very patient with me and gave good answers to all my questions and concerns. I dealt with Samuel Stanley planning the installation and it was very professional service, they planned it very well and made sure I wasn't without water for an extended amount of time which I was very grateful for as my children where sick. The guys who installed the pumpand new water tank I cant praise more. (Milton, Danny and edvin I think they were called) kept me up to date , where very knowledgeable and produced some very neat work in my pannrum. They worked late and made sure I had warm water for my children before the end of the day and tidied up after themselves. I'm more than happy to recommend drem to anybody I know.
/ Gareth Jones
Björklinge, Uppsala

April 30, 2024
Unprompted review
DREM Värmepumpar logo

Reply from DREM Värmepumpar

We're very happy to hear that your experience with us was great! Your feedback gives us lots of positive energy to keep going. We will keep helping our customers make Sweden cleaner one home at a time!

Best,
DREM team

Show reviews in all languages. (170 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look