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Review summary

Created with AI, based on recent reviews

Looking at 198 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the products, frequently praising their quality, features, and user-friendliness. Many people highlight the excellent delivery service, noting fast shipping and products arriving in perfect condition. The customer service also receives widespread acclaim for being responsive, helpful, and going the extra mile to resolve issues. However, some people were dissatisfied with specific product issues, such as a humidifier leaking or a heater failing to work as advertised. There were also occasional reports of customer service being unhelpful or unresponsive, and some customers experienced problems with delivery, including not receiving their orders or receiving incorrect items.

What people talk about most

Product

Users describe positive interactions with product, highlighting the quality, quiet operation, and... See more

Quality

Customers consistently note positive experiences with quality, praising products like heaters, fans, and milk... See more

User experience

People report positive experiences with user experience. Many customers praise the ease of use, with features... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the fast shipping and quick... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the prompt, kind, and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

From start to finish this was a great experience. One, who doesn’t like discounts and special offers; so pricing was great! Two, shipped quickly and arrived with undamaged packaging. Three has great... See more

Rated 5 out of 5 stars

Easy to order, offer discounts on products based rewards points. Excellent products! I already had a couple of humidifiers and just used the new turbo fan that I ordered a a couple weeks ago. I esp... See more

Rated 5 out of 5 stars

From the moment I received the package, I went from unsure to genuinely impressed. The box was small, and I honestly didn’t think something that compact could heat my basement, but it absolutely does!... See more

Rated 5 out of 5 stars

Top Rated Heaters, especially if you are on an all electric system. I turned off my storage heaters off which were Dimpex Quantum and cut my heating cost in half and now my flat actually gets above... See more


Company details

  1. Appliance Store

Written by the company

No.1 Tower Fan & Space Heater Brand in the U.S. Get the latest tower fan, pedestal fan and air circulator fan for your cool summer with DREO.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

255 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fabulous heater

I got a table top heater because my house is very old and I'm always cold, but running the main heater wastes energy. Anyway, the heater I have is absolutely perfect. It heats up my room, it's safe, and economical.

October 13, 2025
Rated 5 out of 5 stars

Amazing product and company!

Amazing customer service. The heater made a MASSIVE difference in my drafty office so the product is 5 stars and the customer service I received when I reached out to them was 10 stars. Great product from a great company!

October 13, 2025
Rated 5 out of 5 stars

Modern and reliable

I have a space heater i like very much and a fan. The fan is quiet, I especially like a variability is directions with it and the modern look.

October 6, 2025
Rated 5 out of 5 stars

Great fan

Easy website use and ordering. Well described. I bought the fan due to it saying very quiet and powerful. That has lived up to the description. I can sleep without a fan but my husband hates one due to noice and he wanted quiet one and I don’t mind the noise I need enough wind. This fan is meeting both our needs.

October 6, 2025
Rated 5 out of 5 stars

Great product

Relatively fast shipping and a quality product. Easy to install, especially with supplied guides, easy to use, works great and can even utilize more features with the app.

October 11, 2025
Rated 5 out of 5 stars

Awesome product

This heater is perfect and radiates heat throughout my entire first floor! I love that this doesnt dry out the air the same way my basboard heaters do. Love the design tok. Thanks for a great product.

October 11, 2025

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