I ordered two dresses in the beginning of May and I am yet to receive my shipment! I received a tracking number but when I “track” the package it gives me an error stating it’s unable to track. Anyone... See more
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See what reviewers are saying
Such gorgeous dresses!! Bought my nieces prom dress from here and it was so reasonable. We got matching shoes and bag too. The shop assistants were really friendly and nothing was too much bother, th... See more
Fabulous service, super fast delivery. Sent dress back as it wasn't right on me, but it was beautiful and as described. Refunded straight away. Highly recommended, will be ordering for my Christmas dr... See more
Really great customer service - you get the benefits of online shopping with the support of shopping in-store. When an item I ordered wasn't in stock I got both an email and a phone call from the team... See more
Company details
Information provided by various external sources
Shop and be inspired by our striking, unique & glamorous styles from Dressi. Your go-to destination for Occasion, Bridal, Bridesmaid & Prom. FREE standard UK Delivery.
Contact info
Unit 2 Shelley Road, Newburn Industrial Estate, NE15 9RT, Newcastle Upon Tyne, United Kingdom
- 01914661450
- customercare@dressi.co.uk
- dressi.co.uk
No recent history of asking for reviews
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I ordered two dresses in the beginning…
I ordered two dresses in the beginning of May and I am yet to receive my shipment! I received a tracking number but when I “track” the package it gives me an error stating it’s unable to track. Anyone encounter this same problem?
Worst experience
Ordered a dress in the beginning of May and I have yet to receive it. So I’m starting to believe that this website is a scam. I’ve tried contacting the store through email and have yet to receive any reply as to where the dress is and if my order was even processed.
Prom Dress
Ordered a dress for prom but unfortunately it was too small and there was no bigger size in my desired dress, I was then offered and then sent the dress in another colour as an exchange, then there was one dress available in the bigger size and it was kindly set aside for me, until I had posted my other ones back! Will definitely be recommending this website to my friends and family in the future, thank you! x
Fast delivery
Fast delivery, amazing quality for the price would totally recommend:)
Lovely dress with great customer service.
Quick delivery and easy exchange for a smaller size with great customer service through email. The dress was lovely - quality fabric and well made, and a great price!
My dress came really quick literally…
My dress came really quick literally took 2 days to come and their dress I ordered is so amazing came exactly how It looked on the photo and the fitting is perfect! Such beautiful dressers at affordable prices x
Lovely quality and arrived so quickly…
Lovely quality and arrived so quickly unfortunately it was too small so have sent back but as soon as refund goes into account will be ordering the bigger size so hopefully refund will be as quick👍
The delivery was very good and the…
The delivery was very good and the dress was beautiful too with great material, highly recommend😁
Great transaction
Easy to order, fast delivery, I would def buy again
Absolutely awful there were so many…
Absolutely awful there were so many threads on this dress so I'll fitting looked like a second hand dress absolutely gutted as was for my daughter prom

Reply from Dressi
Really great customer service
Really great customer service - you get the benefits of online shopping with the support of shopping in-store. When an item I ordered wasn't in stock I got both an email and a phone call from the team explaining and I felt like they really valued my custom. The returns process was really user friendly too. They have a return customer in me!
Amazing!!!!
I could not reccommend this company enough. They have been absolutely perfect from the 1st email, right through to our wedding. we bought 6 dresses from them in 2 different styles. We searched for dresses within our colour theme and they went out of their way to help and source dresses for us. I ordered the dresses nearly a year before our wedding. 1 month before the wedding, we noticed that 1 dress was marked as 1 size on the clothing tag but a different size on the cardboard tag. They were so helpful in resolving the situation and i look forward to seeing my girls in their beautiful dresses on our wedding day. I would reccommend these. DEFINITELY!!!!
PERFECT customer service and perfect company. So friendly and helpful too
Emma Scott
I am absolutely in love with my dress
I am absolutely in love with my dress! 😊 Exactly like on the picture. Fast shipping. Great customer service! Recommend dressi to anyone! Best dresses 😊😊
Couldn't fault the service fast…
Couldn't fault the service fast delivery fab dresses xxx
I ordered dress/paid and received an…
I ordered dress/paid and received an email after few days, that I been refunded. Monwy will be with me in 3-5days. I didn't cancelled my order and I didn't received money back.

Reply from Dressi
Amazing service
Amazing service. I needed dresses sent to me next day for an event after being let done by another company. The lady i spoke to sorted this out for me. Just waiting for my refund to be processed for the dresses I returned. Beautiful dresses I would highly recommend.
Fabulous service
Fabulous service, super fast delivery. Sent dress back as it wasn't right on me, but it was beautiful and as described. Refunded straight away. Highly recommended, will be ordering for my Christmas dress. Thank you so much
Excellent service and delivery
Excellent service and delivery. Items were exactly as described and I could not be more thrilled with my purchase. Will definitely be recommending to others.
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