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Dressly Reviews 

8,675
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 7,083 reviews, reviewers had a great experience with this company. Customers frequently praise the helpful, friendly, and professional customer service, noting that staff are excellent and quick in responding to inquiries. People appreciate the prompt responses, with many issues being addressed immediately and efficiently, leading to satisfactory resolutions. The overall user experience is often described as smooth and enjoyable, helping individuals understand their style and feel confident. However, some customers also noted that product suggestions occasionally did not align with their preferences, body shape, or climate, with outfits sometimes appearing generic. Additionally, some people were dissatisfied with the subscription model, specifically mentioning unexpected charges due to automatic renewals that were not clearly communicated.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the app's ease of use and helpfulness in... See more

Product

Reviewers mention ambiguous feedback about the product, with many appreciating the idea of finding clothes... See more

Customer service

People report positive experiences with customer service, highlighting excellent, prompt, and helpful... See more

Response time

Customers consistently note positive experiences with response times, with many praising the support staff... See more

Subscription

Customers had ambiguous experiences with subscription, with many reporting issues related to unexpected... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I find that the extra items in the app are not explained and I feel that this should be explained at the beginning. It's disappointing to pay what one can afford and then find out you are not getting... See more

Company replied

Rated 4 out of 5 stars

I had an issue with accidentally clicking on having an ongoing subscription. When I discovered my mistake, I contacted Dressly by email and they unsubscribed me immediately. No questions asked and t... See more

Company replied

Rated 4 out of 5 stars

Although not for me (I am 70), I believe this service would work well for many women in a younger demographic. The capsules look thoughtfully curated and I am sure there are many who would like and be... See more

Company replied

Rated 4 out of 5 stars

The colors Dressly recommended are colors that I’m fairly drawn to already. It was nice to have the validation and also to see other shades that I don’t have or thought about to expand my palette.

Company replied


Company details

  1. Stylist

Written by the company

Dressly is an AI stylist app that helps simplify fashion choices and curate personal styles. With advanced fashion AI technology at the base, it offers features like AI Body Scanner, AI Color Analysis, and AI Outfit Scanner that help users mix and match looks and built aesthtic capsules that work exclusively for them. And the Try On with AI and Digital Wardrobe features, combined with the AI Assistant, further streamline virtually testing looks before buying with an ever-evolving dataset and personal preference analysis. According to Dressly reviews, the app is truly transforming how people plan outfits and shop online.


Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

5-star
4-star
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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(8,675)

8,115 reviews in the last 12 months

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Rated 3 out of 5 stars

I haven’t tried anything as of yet

I haven’t tried anything as of yet

July 23, 2026
Dressly logo

Reply from Dressly

Dear Natalie,

Thank you for taking the time to share your review.

We completely understand that trying something new can take a little time. We hope you'll have the chance to explore Dressly and discover the personalized style recommendations, color analysis, and outfit ideas created specifically for you.

We appreciate your feedback and hope your experience with Dressly will be a positive one.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

Easy to use

Easy.. beautiful outfits

July 23, 2026
Dressly logo

Reply from Dressly

Dear Vickie,

Thank you so much for your lovely feedback. We’re delighted to hear you found Dressly easy to use and enjoyed the beautiful outfits.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Love the app


Love the app, very helpful suggestions and advice about out dressing well.
Great to see how outfits look on me too.
Great customer service, prompt and helpful replies to my emails.

July 23, 2026
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Reply from Dressly

Dear Helen Schriefers,

Thank you so much for your lovely feedback. We’re delighted to hear that Dressly has been helpful with suggestions and advice, and that you enjoy seeing how outfits look on you.

It’s also wonderful to know our customer service has been prompt and helpful. We truly appreciate your support.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

I’m having an amazing this experience

I’m having an amazing this experience

July 23, 2026
Dressly logo

Reply from Dressly

Dear pbroch,

Thank you so much for your lovely feedback. We’re delighted to hear you’re having such an amazing experience with Dressly.

Warm regards,
Dressly Team

Rated 4 out of 5 stars

Lots of choices

July 23, 2026
Dressly logo

Reply from Dressly

Dear linda,

Thank you for your feedback. We’re glad you found so many choices with Dressly.

We appreciate you taking the time to share your thoughts and hope you continue to enjoy exploring our selection.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

the staff was very helpful

the staff was very helpful, great app to explore new style

July 23, 2026
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Reply from Dressly

Dear Ds,

Thank you for your lovely feedback. We’re delighted to hear that our team was helpful and that you’re enjoying Dressly as a way to explore new style.

It means a lot to us to know the app is making your style journey feel inspiring and enjoyable.

Warm regards,
Dressly Team

Rated 1 out of 5 stars

Maternity options at 62? I don’t think so.

I’ve just finished my 28 day plan. The outfit options that were provided did not reflect my climate, my body shape nor my colours, despite entering these multiple times. In fact, most outfits did not highlight what I chose as my ‘best’ body parts and all outfits looked similar even though I asked for a variety.

The last few weeks of my plan may as well have not existed. I persevered thinking that the outfit options would become more intuitive but the last straw was a selection of maternity outfits in the last week. I am 62.

July 23, 2026
Unprompted review
Dressly logo

Reply from Dressly

Dear Leo,

We are truly sorry to hear about your experience and the frustration this has caused.

Providing relevant, age-appropriate, and accurate style recommendations that respect your climate, body shape, and color palette is extremely important to us, and we apologize that we missed the mark in your case.

We forwarded your request to our support team. They will review your request carefully and provide you with all the necessary details regarding your account details. We appreciate your patience and will do our best to improve your recommendations as quickly as possible.

Best regards,
Dressly Team

Rated 4 out of 5 stars

Good idea

Good idea, I enjoy the AI try on feature. Beware of the auto renewal feature already set unless you cancel. Too expensive!

July 23, 2026
Dressly logo

Reply from Dressly

Dear June,

Thank you for sharing your feedback. We’re glad to hear you enjoy the AI try-on feature and appreciate your thoughts on the overall experience.

Your comments are valuable to us, and we’re grateful you took the time to let us know.

Kind regards,
Dressly Team

Rated 1 out of 5 stars

DON'T get involved with this company

DON'T get involved with this company. They are ruthless and do NOT care a whit about their customers. I accidentally signed up and cancelled, literally within 5 minutes. They still charged me $15.99. I wrote to them and requested a refund. They fought tooth and nail to not give me a refund. First, they tried to talk me into staying, even when I told them that I was disabled, had very little money, and was just looking around the site and did not mean to sign up. AND pointed out that I had been signed up for all of 5 minutes, if that. They absolutely REFUSED to give me a full refund. I was able to pry a 75% refund out of them, but given the circumstances, it should have been 100%. Granted, I should have been more careful when I was on the site, but when I contacted them immediately, they should have given me a full refund. With all the negative reviews I am reading now, I am very glad that I won't be dealing with them at all in the future. Again, they don't care about you at all. There are other companies that do a great job at this; go to one of them. Dressly.world is a scam, disrespectful, and they do not care about you. I am very disappointed in Amazon that they would get involved with such a company.

July 23, 2026
Unprompted review
Dressly logo

Reply from Dressly

Dear Kathleen,

Thank you for taking the time to share your experience. We're truly sorry to hear how disappointed and frustrated this situation has made you feel. This is not the experience we want anyone to have.

We've reached out to you by email because we'd really like the opportunity to make things right and resolve your concerns directly. We hope to hear from you soon.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

customer choices

July 23, 2026
Dressly logo

Reply from Dressly

Dear Lacey,

Thank you for your review. We appreciate you taking the time to share your feedback.

Warm regards,
Dressly Team

Rated 4 out of 5 stars

Subscription cancellation

I had an issue with accidentally clicking on having an ongoing subscription. When I discovered my mistake, I contacted Dressly by email and they unsubscribed me immediately. No questions asked and they also kindly sent me lots of information on how to go about using the Dressly app with lots of tips and advice.

July 23, 2026
Dressly logo

Reply from Dressly

Dear Christina,

Thank you for your kind words and for taking the time to share your experience. We’re glad we could help quickly and that the tips and advice we sent were useful.

It’s wonderful to know you felt supported, and we truly appreciate your thoughtful feedback.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

What I have done so far is great

What I have done so far is great the outfits look good on me

July 23, 2026
Dressly logo

Reply from Dressly

Dear Tammy,

Thank you so much for your lovely feedback. We’re delighted to hear that the outfits look good on you and that your experience with Dressly has been great so far.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Great customer service

Great customer service

July 22, 2026
Dressly logo

Reply from Dressly

Dear Susanne,

Thank you so much for your kind words. We’re delighted to hear you had a great experience with our customer service.

Your feedback means a lot to us, and we truly appreciate you taking the time to share it.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

No comments.

July 22, 2026
Dressly logo

Reply from Dressly

Dear Sarah,

Thank you for taking the time to leave us a review.

We truly appreciate your support and are glad you chose Dressly.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

Good so far!

July 22, 2026
Dressly logo

Reply from Dressly

Dear Kim Caldwell,

Thank you for your kind feedback. We’re glad to hear Dressly is off to a good start for you.

We appreciate you taking the time to share your thoughts and hope it continues to be a helpful experience.

Kind regards,
Dressly Team

Rated 4 out of 5 stars

Disappointed in what isn't included.

I find that the extra items in the app are not explained and I feel that this should be explained at the beginning. It's disappointing to pay what one can afford and then find out you are not getting the extras as they sell you at the beginning.

July 21, 2026
Dressly logo

Reply from Dressly

Dear Gillian,

Thank you for sharing your feedback. We’re sorry to hear that the extra items in the app were not clearly explained from the start, and we understand how disappointing that must have felt.

Your comments are valuable, and we’ll keep them in mind as we continue improving the experience.

Kind regards,
Dressly Team

Rated 4 out of 5 stars

Cool experience

So far so good… day one and still waiting to see what will happen

July 22, 2026
Dressly logo

Reply from Dressly

Dear Nikki,

Thank you for your feedback and for giving Dressly a try. We appreciate your patience on day one, and we’re glad to hear things are off to a good start.

We hope the experience continues to unfold in a way that feels helpful and worthwhile.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

This app is user friendly and…

This app is user friendly and informative
Enjoying the advice and ideas

July 22, 2026
Dressly logo

Reply from Dressly

Dear Michelle,

Thank you so much for your lovely feedback. We’re delighted to hear that you find Dressly user friendly and informative, and that you’re enjoying the advice and ideas.

It means a lot to know the app is helping make your experience feel easy and inspiring.

Warm regards,
Dressly Team

Rated 4 out of 5 stars

I appreciate the information I’ve…

I appreciate the information I’ve learned but several of the items I would choose are on Amazon.com I live in Canada and with the exchange rate we have here I can’t afford to buy from there. I’m not a very patient person and the digital try ons takes forever to use this and I end up looking back on Amazon.ca to find anything that would work for me

July 22, 2026
Unprompted review
Dressly logo

Reply from Dressly

Dear A. Brian,

Thank you for sharing your thoughts with us. We’re glad Dressly has helped you discover useful information, and we understand how important it is for recommendations to feel practical and easy to act on.

We also appreciate your feedback on the digital try-ons and the shopping options you’re seeing. Your comments are valuable as we continue improving the experience.

Kind regards,
Dressly Team

Rated 5 out of 5 stars
Dressly logo

Reply from Dressly

Dear Jillian,

Thank you so much for your kind words. We’re delighted to hear that you found the analysis very in depth.

It means a lot to know Dressly is providing thoughtful guidance, and we truly appreciate you taking the time to share your feedback.

Warm regards,
Dressly Team

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