Drink Mission Reviews 701

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often highlighting how they provide natural energy without crashes and improve sleep quality. Many people appreciate the variety of teas and drinks, finding them effective for increased energy, focus, and overall well-being. The ordering process is frequently described as easy, and the delivery service is noted for being fast and efficient, with good packaging. However, some customers were dissatisfied with their orders, mentioning issues like not receiving expected merchandise or finding the taste of certain products unappealing. A few people also felt that some products did not provide the advertised benefits, particularly regarding performance improvements.

What people talk about most

Product

People report positive experiences with product. Many customers praise the great taste and effectiveness of... See more

Quality

Consumers find quality to be positive, consistently praising the products for their effectiveness and taste.... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers found the ordering process easy and praised... See more

Delivery service

Users describe positive interactions with delivery service. Customers consistently praise the speed of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have to admit it publicly that I used to be an energy drink adict. After 6 months of going cold turkey I explored numerous options to give me something different to maximise my performance and memta... See more

Company replied

Rated 5 out of 5 stars

I genuinely think this is helping my energy levels. From having 3-4 coffees in a morning to having just 1 macha latte and my energy is much better. I don’t get fatigue in an afternoon and my training... See more

Company replied

Rated 5 out of 5 stars

I bought the Drink Mission welcome bundle after seeing it advertised and struggling with energy gels on my stomach during long runs. The mission drinks have made marathon training a whole lot easier,... See more

Company replied

Rated 5 out of 5 stars

The complete process with Mission is simple and straightforward. Easy ordering, fast delivery, great packaging. Quality of the product is excellent. I have used the Matcha in both flavours, Vanilla is... See more

Company replied


Company details

  1. Fitness and Nutrition Service
  2. Tea Store
  3. Vitamin and Supplements Store

Written by the company

Mission Drinks exist to fuel the extraordinary. By focusing on a natural, sustainable release of energy, we allow people to push beyond their limits. Our drinks are used by Premier League footballers, the England Cricket Team, F1 racing teams, hundreds of GB athletes + thousands of others pushing to better themselves.

30 Day Money Back Guarantee

30 Day Money Back Guarantee

We couldn't believe more in our products. If you don't notice a positive impact on your performance after trying Mission for 30 days, we'll give you your money back. Thanks!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

701 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great credibiity

Great credibiity, a superb choice of products and excellence online service

February 26, 2024
Drink Mission logo

Reply from Drink Mission

Hey there! Thank you so much for your feedback, we are glad to hear that you are enjoying Mission!

Rated 5 out of 5 stars

Absolutely delicious tea company

Absolutely delicious tea, amazing company. I've been big fan from the first sip. I discovered them thanks to a good friend and I'm ever so happy she introduced me to their products.

February 7, 2024
Unprompted review
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Reply from Drink Mission

Hey there! Thank you so much for supporting us, I am so glad to hear that you are enjoying Mission!

Rated 5 out of 5 stars

Quality products

Quality products, timely delivery

January 29, 2024
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Reply from Drink Mission

Hey there! Thank you so much, glad you are enjoying Mission!

Rated 5 out of 5 stars

I have been looking for an healthy…

I have been looking for an healthy alternative to sports drinks for a while- Mission hits the nail on the head !

January 29, 2024
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Reply from Drink Mission

What kinds words!! Thank you SO much for taking the time to review, we massively appreciate it!

Rated 3 out of 5 stars

Not for me

I tried the Sleep one .
Have to say the taste wasn’t good and didn’t really notice any difference in my sleep pattern, this was after several sachets.

December 27, 2023
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Reply from Drink Mission

Hey Mark, so sorry to hear you didn't get on with our sleep powder! I’d love to make things right for you, so how about we send you some other product to try or sort out a refund? Your satisfaction means the world to us, and I am here to turn this experience around for you so please let me know by emailing hello@missionuk.com and we will sort this out ASAP :)

Rated 5 out of 5 stars

First purchase of this product

First purchase of this product, arrived in good time well packaged. Unfortunately I have got a cold so not slept that well but sure it did help

December 27, 2023
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Reply from Drink Mission

We are so sorry to hear you were feeling unwell! Thank you so much for the feedback, we are so glad you are loving our products :)

Rated 5 out of 5 stars

Prompt efficient delivery

Prompt efficient delivery
Great communication
Amazing products

December 27, 2023
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Reply from Drink Mission

Thank you so much! We are so glad you are loving Mission!

Rated 1 out of 5 stars

The product tasted horrible and I could…

The product tasted horrible and I could not take any more.

November 27, 2023
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Reply from Drink Mission

Hey David, so sorry to hear you didn't get on with our sleep teas! Hopefully you got our email to discuss some other options? If not, please reach out to hello@missionuk.com

Rated 5 out of 5 stars

Cocoa Calm tea

I love the taste of the calm tea thanks to the cocoa which gives it a subtle chocolatey flavour. It's quite difficult to find a cocoa tea in the UK and mission have a great blend. I like to have it in the evening to help me unwind and relax before bed!

December 5, 2023
Unprompted review
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Reply from Drink Mission

This is so lovely to hear, thank you so much for sharing! We are so glad you are loving Mission!

Rated 5 out of 5 stars

I used to be a caffeine addict

I used to be a caffeine addict but I've been trying to cut down and have switched the Energise tea (slow release caffeine) and it's wonderful. I really enjoy it as a cold brew on the way to work.

My partner also struggles with Sleep and we have been having Sleep tea in the evenings - he's out like a light :)

December 8, 2023
Unprompted review
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Reply from Drink Mission

Hey Helen, thanks so much for taking the time to review! So glad you are loving Mission!

Rated 1 out of 5 stars

Placed an order over a week ago this…

Placed an order over a week ago this morning. I decided to get in contact with them because I haven’t even received a tracking number or anything. They decided to blame Royal mail and then tell me that I would have to wait 10 days for a refund won’t be bothering with this company again that’s for sure.

November 28, 2023
Unprompted review
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Reply from Drink Mission

Hey Ian, we are so sorry you had this experience with us. We usually automatically share the Royal Mail tracking link and we’re currently looking into why it seems to not have reached you. We processed the refund as quickly as possible and we hope the funds have already reached you, however, just to be on the safe side our payment provider recommends we advise customers it can take up to 10 days. Once again we’re so sorry you didn’t have the best experience with us.

Rated 5 out of 5 stars

Excellent product plus free products to…

Excellent product plus free products to try. Total package was so much more than expected. Fast well packed post.

October 30, 2023
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Reply from Drink Mission

Hey Nick, this is so great to hear! So glad you have had a positive experience with us!

Rated 1 out of 5 stars

False advertising - doesn't work

False advertising. Claimed that I would sleep through the night taking this stuff. Woke up after two hours sleep last night and was awake for a further two hours before getting back to sleep, so the claims made advertising this are patently false.

October 30, 2023
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Reply from Drink Mission

Hey Jen, so sorry to hear you didn't get on with our sleep teas! Hopefully you got our email to discuss some other options? If not, please reach out to hello@missionuk.com

Rated 5 out of 5 stars

Great products and user friendly site

The site is easy to use, information is clear and the product is delivered quickly. Good products and love their tea - I am using it to replace my morning coffee to avoid crash in mid day!

October 27, 2023
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Reply from Drink Mission

What kinds words!! Thank you SO much for taking the time to review, we massively appreciate it!

Rated 2 out of 5 stars

Sleep tea, not for me.

Thankfully I only bought the 10 bag pack of the sleep tea. Sadly the taste was disgusting so had to bin the rest. Shame really as I wanted to like the product. It has put off ordering anything else. Wish you did samples as it could have saved wastage.

October 26, 2023
Unprompted review
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Reply from Drink Mission

Hey Clare, so sorry to hear you didn't get on with our sleep teas! Hopefully you got our email to discuss some other options? If not, please reach out to hello@missionuk.com

Rated 5 out of 5 stars

Highly recommend

Great product and wonderful customer service

September 27, 2023
Drink Mission logo

Reply from Drink Mission

Hey Paul, thanks so much for taking the time to review! We really appreciate it :)

Rated 5 out of 5 stars

I’m not an athlete

I’m not an athlete, I’m just a 50 something woman changing the quality of food and drink I put in my body. I Love love love these teas! They helped me kick my ‘off the shelf floor sweeping’ tea addiction. Thank you Mission team 🫶🏻

September 27, 2023
Drink Mission logo

Reply from Drink Mission

Hey! We are SO glad to hear this!! Thank you so much for taking the time to review and keep smashing it! :)

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