Drinks.ng Reviews 

92
•
TrustScore 2 out of 5

2.2

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Rated 2 out of 5 stars

The website asks that you state when you want the items delivered. After stating this, they still went ahead to deliver when they liked. I put details of who I wanted the items delivered to in the... See more

Rated 2 out of 5 stars

I couldnt use the platform well and contacted your team . The lady that picked up wasnt very willing to assist and i got no response to my 2nd message to her .The delivery man called at a ridiculous... See more

Rated 1 out of 5 stars

my disapointment knows no bounds. i will not be recommending this service nor will i patronise you ever again. the only reason i will not being a social media campaign and tv mention is because my mon... See more

Rated 1 out of 5 stars

I paid for my drink, to then be told that for delivery, it’s a minimum of 30K Naira which is fine, I asked for a refund and that has still not been processed through even after multiple follow ups and... See more

Company details

  1. Liquor Store
  2. also in
  3. Wine Store

Information provided by various external sources

Buy From the Best Selection of Drinks Online - Champagne, Whiskey, Vodka, Gin, Rum, Spirits, Beers, Cider & Soft With Great Daily Deals and a 24hr Delivery Service.


Contact info

2.2

Poor

TrustScore 2 out of 5

92 reviews

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2.2

All reviews

(92)

0 reviews in the last 12 months

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Rated 2 out of 5 stars

I expected better service

I expected better service. The delivery was late, items were not in the best condition, and the customer service was unhelpful. Disappointing experience overall.

December 29, 2023
Unprompted review
Rated 2 out of 5 stars

Terrible terrible service

The website asks that you state when you want the items delivered. After stating this, they still went ahead to deliver when they liked.
I put details of who I wanted the items delivered to in the delivery note - that was completely ignored. Why ask for all these details if you are going to disregard them.
After making payment, they called later to ask for an extra 1,000 naira, saying the price had not been updated on their website.
And the drinks were not even in packs as advertised on the website. They just delivered a nylon with bottles. Definitely not patronising them ever again. Terrible!

November 27, 2023
Unprompted review
Rated 1 out of 5 stars

BAD SERVICE

After a bad experience almost a year ago and received apologies, i decided to give them another try......BAD IDEA. Ordered online for delivery, no order confirmation received. Called to confirm order and was told order would be delivered but short 1item, as they do not have it in stock(even though it shows it is in stock on their site!!)
Just called to inform the office i have not received my order and the advice i got was...... "stop by their office to pick it up". Why charge a delivery fee if you do no provide this service!!!!
I use other similar platforms without this headache. Would not come back

November 28, 2019
Unprompted review
Rated 3 out of 5 stars

Mediocre experience!

After multiple attempts, I did get my refund. Not sure their customer service is the best, but I am grateful it was all processed. I would consider buying from them again given that the prices are good but they should make it much clearer that you need to pay 30k minimum for home delivery!!

December 17, 2018
Unprompted review
Rated 1 out of 5 stars

They are not responsive!

I paid for my drink, to then be told that for delivery, it’s a minimum of 30K Naira which is fine, I asked for a refund and that has still not been processed through even after multiple follow ups and sharing my details. This is unacceptable. I am happy to change my rating should this be fixed.

December 17, 2018
Unprompted review
Rated 5 out of 5 stars

REVIEW

Honestly cannot fault any part of the service.

Ordered and my drinks were delivered that same day.

Customer service was pretty good as well.

Great stuff

December 13, 2018
Unprompted review

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