Trade Coffee Reviews 157

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent taste and freshness of the coffee. Many appreciate the variety of coffee offered and the ability to discover new roasters. The subscription service is highly valued for its flexibility, allowing users to customize delivery dates and preferences, making the overall user experience very positive and convenient. However, some customers also noted occasional issues with delivery, such as receiving incorrect orders or damaged packaging. A few people mentioned that their initial coffee selections didn't always match their preferences, and some felt that certain coffees lacked taste or that varieties repeated too quickly. There were also isolated comments about difficulties with specific grind sizes and an inability to use gift credit for shipping costs.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the wide variety of fresh,... See more

Quality

Clients share positive opinions on quality, consistently praising the freshness and premium selection of... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the quick and timely... See more

Subscription

People report positive experiences with subscription services, especially for coffee. Many customers... See more

User experience

Reviewers mention positive feedback about user experience. Customers appreciate the easy-to-use interface,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best gift I ever purchased! We absolutely love the variety of coffee we receive, freshly roasted right before shipping. You can really taste the difference. I feel like I’m going to a high quality cof... See more

Rated 5 out of 5 stars

My experience with Trade has been great so far! After 3 months, and 6 bags of coffee, I'm still really enjoying getting to try coffee from so many different roasters, some of which I wouldn't have d... See more

Rated 5 out of 5 stars

I’ve been a customer of Trade for a few years and it’s such a fun way to try new coffee from small local roasters. I enjoy brewing my own coffee at home and I generally prefer medium roast coffee. Tra... See more

Rated 5 out of 5 stars

This is one of my favorite subscriptions. I don't even know how many years I've had it, but it's probably the one I will never give up. I love getting to try new roasters from all over the country and... See more


Company details

  1. Coffee Roasters
  2. Coffee Machine Supplier
  3. Coffee Shop
  4. Coffee Store
  5. Coffee Wholesaler

Information provided by various external sources

Shop for the best curated selection of specialty coffee from the nation’s best roasters on Trade. Fresh coffee roasted to order and delivered right to your door. Not sure where to start? Build your taste profile and let us recommend your new favorite c...


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

157 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 40% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I Thought Store-Bought Coffee Was Fine

I didn't think it was a big deal to keep my subscription with Trade Coffee, so I canceled it and went back to buying coffee at the store.

Big mistake. Huge.

I didn't even finish the store-bought coffee. I went back to the Trade Coffee. The taste is significant, something I didn't realize until I left Trade Coffee. Their freshness beats out any store-bought coffee I've purchased. Their subscription is very easy to use. My deliveries come pretty quickly. I love their products.

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

I came across Trade on social media

I came across Trade on social media. My brother in law loves coffee and I wanted to get him a coffee subscription for Christmas. I thought it would be difficult because I had a price range and timeframe that was different from what they advertised. I was blown away by the excellent customer service- very communicative and willing to work with me. The quality and presentation of the coffee is outstanding. He has LOVED every kind they’ve sent him!!! He is so hard to shop for and said that this is the best gift he’s ever received. HIGHLY RECOMMEND!!!

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been doing Trade for about 4-5…

I’ve been doing Trade for about 4-5 years now and I absolutely love it! I didn’t know what my coffee preferences were, and Trade helped me discover that. The coffees are amazing and it feels good to be supporting small businesses. Highly recommend getting started!

March 7, 2026
Unprompted review
Rated 5 out of 5 stars

This coffee is exceptional

This coffee is exceptional. The platform is so easy to use. I have given this several times as gifts. I was first introduced to “Trade” by my son in law, we are very glad he shared the secret to a great cup of coffee.

March 7, 2026
Unprompted review
Rated 4 out of 5 stars

Mostly good

Mostly good. Great roasters. Great online system and cheap shipping. Bummed the price went up (which they warned about to be fare) but the bean size (12 down to 10 oz) without telling us.

March 7, 2026
Unprompted review
Rated 5 out of 5 stars

Love it

Love it. Easy to setup and customize to my needs. Fairly priced. Easy to pause when I need it. I like the variety of roasters.

March 7, 2026
Unprompted review
Rated 5 out of 5 stars

The best way to discover new coffee!

First of all, it is fun to try new coffees and to be able to enjoy coffees from roasters I have tried when I travel. It’s like Christmas when my new coffee arrives. Second, the coffee is way fresher than if I bought it at the supermarket. Third, the website and customer service are great. Finally, I’ve found new roasters and blends I would have never discovered on my own. Trade learned which types of coffee I most enjoy and makes recommendations based on my preferences.

March 7, 2026
Unprompted review
Rated 1 out of 5 stars

They don't send what they indicate they are sending!

On 2/8/26 PERC Old Skool was supposedly being sent to me; however, what I received was PERC Juggernaut. I still have not heard back from the feedback I sent this past week after discovering this error on 3/4/26 and to indicate that the packaging is terrible because the bag cannot even be reclosed! So far I'm not impressed with the products or customer service of this subscription!

February 8, 2026
Unprompted review
Rated 5 out of 5 stars

Great variety of fudgy dark roasts and easy website

I started with Trade several years ago, when lockdown first started. I love having a new coffee delivered every three weeks. I've been introduced to many great brewers around the country. I'm a dark roast gal and Trade Coffee scopes out amazing finds. The site is easy to navigate. I need a second cup now. . . <3

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

I was given a three month gift…

I was given a three month gift subscription to trade coffee. Being a big coffee drinker I was looking forward to try some new roasts. My first months coffee did not meet my standards and I let Tom from trade coffee know. He asked some questions about my preferences for coffee. He then offered 3 choices and offered to supply me with a replacement bag at no cost. I chose Ad Astra and received my coffee in a week. It was delicious! Matched my preferences exactly.
I am looking forward to my second month of coffee from Trade Coffee.
Your coffee expertise and dedication to customer satisfaction are a rare combination and make Trade Coffee the best source for my daily brew.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Very Happy Customer

I've been ordering from Trade for many years, and one thing I've noticed is that the service and selection remain top-notch. Despite the current economic downturn, prices haven't risen much. I'm very happy with this company and highly recommend them. It's a great way to try new coffee from all over the US and support local roasters. I've never had issues receiving my coffee.

For whatever it's worth, I'm a coffee snob and appreciate a good roast. I don't do Starbucks or other chains. I also buy from local roasters in addition to Trade. I don't understand why anyone would give them a bad rating. You do have to take time to set up your preferences and you need to realize that USPS delivery issues are not Trade's fault. Order coffee in advance and always keep extra on hand - just in case. If there are delivery issues, check out USPS tracking and then provide that to Trade. They will do the right thing for honest customers.

In closing, since 2018 I've been a customer and I cannot recommend Trade enough.

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

We enjoy getting to try different…

We enjoy getting to try different roasts every several weeks. We don’t need to continually order and keep track of how much coffee we have left. The
coffee arrives like clockwork just as we are finishing up our last bag.

March 7, 2026
Unprompted review
Rated 5 out of 5 stars

So far so good

So far so good. I am new to Trade. My first shipment arrived when I still had a half full bag of beans that my brother roasted. Then the second arrived after I had just opened the first. I’m enjoying my morning coffee ☕️ almost as much as my brother’s roast. There is just one of me , so I may have to put a little more time between deliveries.

March 6, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look