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driphydration.com Reviews 237

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and expertise, often highlighting their ability to make the experience comfortable and virtually painless. The service is frequently described as excellent, with many appreciating the convenience of at-home care and the quick response times. People often feel much better after their treatments, emphasizing the effectiveness of the IV drips. However, some customers also noted issues with the booking process, experiencing delays or cancellations due to unavailability, even after scheduling and payment. A few other people also felt that the execution of the service lacked professionalism and organization, particularly regarding the setup of the medical equipment.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the nurses and specialists for... See more

Service

People report positive experiences with service. Many customers praise the convenience and efficiency of the... See more

User experience

Users describe positive interactions with user experience. Many customers highlight the seamless, fast, and... See more

Booking process

Consumers find the booking process to be ambiguous. Many reviewers praise the ease and convenience of... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the great... See more

Based on these reviews

Rated 5 out of 5 stars

The Nurse Christine was so amazing. I got so terribly sick when we were at Disneyland I ended up booking the stomach flu infusion. Christine showed up at my hotel and started right away, she was v... See more

Company replied

Rated 5 out of 5 stars

Christa was absolutely wonderful. She made the experience as comfortable as possible, using a heat pad and numbing spray to ensure the stick was virtually painless. Knowing how awful I felt, she got m... See more

Company replied

Rated 5 out of 5 stars

I had a terrible stomach bug I made an appointment that morning & Nurse Monica was at my home by 11:30am. She was very knowledgeable about what she was doing & the treatment at hand. Halfway through I... See more

Company replied

Rated 5 out of 5 stars

I called Drip Hydration to get IV fluids after a bad migraine with vomiting for 2 days, and they were fantastic. Super responsive customer service, and they sent Riddhi, the nurse out immediately (she... See more

Company replied


Company details

  1. Pharmacy
  2. Home Health Care Service

Written by the company

Drip Hydration is the global leader in mobile IV therapy, serving clients in 100+ cities worldwide. Our licensed and vetted nurses and providers bring vitamin IVs, NAD+ therapy, peptides, lab testing, and more directly to you wherever you are. We also offer advanced treatments shipped nationwide, including peptides, vitamin injections, and medical weight loss solutions. Your reviews help others discover safe, convenient, and world class care.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

237 reviews

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Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Booked service, no one available

When I booked the service, I selected a specific time for the booking. I was told that I would be assigned a nurse and they would get to our location by the set time. Instead, there was no one assigned and I didn't hear anything from dispatch until after the scheduled time. Ten minutes after our nurse was supposed to arrive, I called dispatch and they told me that there wasn't anyone available. Extremely unprofessional and poor service. If you don't have someone available, you need to let your customer know ASAP so they can book a different service.

July 17, 2025
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Reply from driphydration.com

Hi Reed,
We’re sorry to hear about this and are looking into it now. We’ve reached out directly to follow up.
—Drip Hydration Team

Rated 5 out of 5 stars

The nurse showed up on time I was very…

The nurse showed up on time I was very professional. She explained everything clearly and I was just the services again.

July 15, 2025
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Reply from driphydration.com

Always happy to hear positive feedback like this. Thank you for choosing us!

Rated 5 out of 5 stars

Nurse Kelli is the Best!

Our nurse Kelli Williams was great and super informative. The drip was great, but nurse Kelli made the experience such a pleasure. We will definately be booking again in the near future.

July 16, 2025
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Reply from driphydration.com

Nurse Kelli is the best! 💙 So glad you felt taken care of.

Rated 5 out of 5 stars

Great staff and products

So far i've met Meghan, Heather, and their new addition Becky. All very talented nurses with impressive backgrounds (from ED to NPs). Always a pleasure having the people from drip hydration coming through for my family and I. 10/10 would recommend these experienced folks to anybody :)

July 15, 2025
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Reply from driphydration.com

We’re proud of our incredible nurse team—thank you for the kind words.

Rated 5 out of 5 stars

Out of town with the stomach flu

Out of town with the stomach flu and very dehydrated. I knew I needed fluids but didn’t think I could make it to urgent care or the hospital. I found Drip hydration online and booked something for the next day. My nurse arrived by 9am and he was great. The stomach flu iv was exactly what I needed, hydration plus something for the nausea and vitamins. I felt so much better afterwards.
I would absolutely recommend them to anyone.

July 15, 2025
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Reply from driphydration.com

We’re proud of our incredible nurse team—thank you for the kind words.

Rated 5 out of 5 stars

Friendly nurses

Friendly nurses, fast efficient service, easy to make appointments

July 11, 2025
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Reply from driphydration.com

Appreciate the kind feedback—it helps others feel confident in our care, too.

Rated 1 out of 5 stars

Really frustrated

Really frustrated, at first I tried to call to book an appointment and I was told I have to book online and can’t call to book even though there as a “press one for booking” option. I went online and I scheduled an appointment in New York. And not being from the area who knew there were two 1717 broadway locations. The address auto populated when booking. the nurse called when she arrived but she wasn’t in the correct location. I tried calling the number I was given and no one answered. When I finally received a call back I asked to cancel because I didn’t want to wait an additional two hours. I then received an email that was being charged in full (including the tip) for a service I never received.

July 12, 2025
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Reply from driphydration.com

Hi Rachel,
We’re sorry to hear about this and are looking into it now. We’ve reached out directly to follow up.
—Drip Hydration Team

Rated 5 out of 5 stars

Melanie was very friendly and…

Melanie was very friendly and professional. She did a fantastic job throughout the whole experience. She was able to answer all of my questions also. I feel much better after receiving the IV.

July 13, 2025
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Reply from driphydration.com

Nurse Melanie is the best! 💙 So glad you felt taken care of.

Rated 5 out of 5 stars

Amazing experience

My Nurse Nancy was so sweet!!! She did not give up even though my veins were hard and kept at it. Very nice and personable. Highly recommend

July 11, 2025
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Reply from driphydration.com

We’re proud of our incredible nurse team—thank you for the kind words.

Rated 1 out of 5 stars

Do not go here

Do not go here. They make you pay ahead of time, and then, after the consultation, if you aren’t happy with the offer, they keep $250 as a cancellation fee. It's a total joke.

July 8, 2025
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Reply from driphydration.com

Hi Kamel,
We understand your concern and are reviewing the details. Our team has reached out directly to sort this out with you.
—Drip Hydration Team

Rated 5 out of 5 stars

Amazing experience with DripIV and…

Amazing experience with DripIV and Nurse Angelina! She made me feel very comfortable! Would definitely do it again!

July 11, 2025
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Reply from driphydration.com

Nurse Angelina is the best! 💙 So glad you felt taken care of.

Rated 5 out of 5 stars

Always wonderful Nurses and a positive…

Always wonderful Nurses and a positive experience. I can't say enough good things about this serive☆

July 11, 2025
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Reply from driphydration.com

Always happy to hear positive feedback like this. Thank you for choosing us!

Rated 5 out of 5 stars

Great experience, and Riddhi is amazing!

I called Drip Hydration to get IV fluids after a bad migraine with vomiting for 2 days, and they were fantastic. Super responsive customer service, and they sent Riddhi, the nurse out immediately (she drove over an hour in traffic to get to us at rush hour). Riddhi was so sweet and positive, and extremely capable - I felt like I was in great hands. The IV helped a ton, and I would definitely call them if needed again. Thank you so much, Drip Hydration for saving the day!

July 8, 2025
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Reply from driphydration.com

Nurse Riddhi is the best! 💙 So glad you felt taken care of.

Rated 5 out of 5 stars

Nurse Olivia is the best!

Nurse Olivia was so amazing and kind. I had the stomach flu and she came to my apartment for the IV. It was a seamless experience and I felt so much better afterwards!

July 7, 2025
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Reply from driphydration.com

It means a lot to hear you felt supported—thank you!

Rated 5 out of 5 stars

everyone was great

everyone was great, from the concierge staff, and especially the nurse who came to actually administer the infusion! Also, the actual iron transfusion I received (1st of 5) already has me feeling better. This gives me real hope, and I am very optimistic about the improvement in my health and just general feeling of well-being as the infusions continue.

July 2, 2025
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Reply from driphydration.com

Always happy to hear positive feedback like this. Thank you for choosing us!

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