Toggle logo
Visit website

Toggle Reviews 1

•
TrustScore 3 out of 5

3.2

Logistics Service
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Logistics Service

Written by the company

At Toggle, we ensure you know what’s going on with your freight at each step of the journey. When you work with Toggle, we make sure you don’t miss a step in managing your freight business. We’ll be with you from the day you make your inquiry with us to the day the final invoice is received. We exist to ensure everyone gets the most possible value out of your shipments – for each and every shipment.

Contact info

3.2

Average

TrustScore 3 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Formal Complaint Regarding Roadside Service Experience

Dear Toggle Insurance Customer Service,

I am writing to express my deep dissatisfaction with the roadside service experience we recently encountered.

Your company provided inaccurate information and misleading map updates, which resulted in a significant delay. It took nearly three hours before we were notified that a second driver had been dispatched. During that time, I received only one phone call from your representative, who stated that the driver had attempted to contact me but was unable to reach me on my cell phone—this was not consistent with my call records.

Unfortunately, this experience reflects a pattern. The very first time my husband used your service for a tire change, he waited from 10:00 AM until 1:39 PM before assistance arrived. It is unacceptable to experience such prolonged delays and lack of clear communication on multiple occasions.

Due to these repeated issues, we have lost confidence in your roadside service and will not be using it moving forward. Please be advised that this experience will also be shared publicly on Google.

I hope you take this feedback seriously and make the necessary improvements to prevent similar situations for other customers.

Toggle Insurance

April 15, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look