Dr Ivy London Reviews 45

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the staff for their professionalism, knowledge, and caring approach. Customers highlight the exceptional service, noting that the treatments make them feel confident and result in a refreshed, natural appearance. The products are also highly regarded, with many people finding them effective and quick to show results, contributing to improved skin quality. Reviewers appreciate the personalized approach, where treatments are tailored to individual needs and enhance natural features without looking overdone, making the user experience consistently positive.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, particularly praising their professionalism,... See more

Service

Users describe positive interactions with service, highlighting the personalized and subtle approach to... See more

Product

Customers consistently express satisfaction with the products, highlighting their effectiveness in enhancing... See more

Quality

Customers consistently note positive experiences with quality, highlighting that products are... See more

User experience

Consumers find the user experience to be positive, with many delighted by the results that enhance their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dr Ivona’s expertise cannot be matched. She understands exactly what you want and will plan how to get there with her signature techniques that have never let me down. I have always left appointments... See more

Company replied

Rated 5 out of 5 stars

Dr Ivy not only looks great she is one of the best in her field. Showered with awards, she flies around the world not just treating people but she is in big demand on the international lecture circui... See more

Company replied

Rated 5 out of 5 stars

Dr Ivy is a real specialist. Her Face Design work makes you look like the best version of yourself- her aim is never to ‘redesign’ your face, just to make you look fresh and well rested. I always rece... See more

Company replied

Rated 5 out of 5 stars

Dr. Ivona is the absolute best! She is so knowledgeable and helpful and incredibly professional. She listens to requests and concerns but is never pushy re: specific treatments. She achieves subtle,... See more


Company details

  1. Doctor
  2. Beauty Product Supplier
  3. Skin Care Clinic

Written by the company

Dr Ivy London - Advanced Aesthetics & Regenerative Skincare Dr Ivona Igerc, known as Dr Ivy, is a leading cosmetic physician with over 25 years of experience in medical aesthetics. Based at Harley Street, London, she is internationally recognised as the founder and President of the Academy of Face Design, having trained practitioners across 23 countries. Her signature in-clinic treatment, Face Design, takes a holistic approach to facial rejuvenation - analysing the face from every angle and using precise micro-injections of Botox, hyaluronic acid fillers and PDO threads to subtly refine, balance and restore a naturally enhanced appearance. Rather than isolated tweakments, every treatment is designed to harmonise the whole face with minimal downtime. Alongside her clinic work, Dr Ivy has developed the Dr Ivy London Skincare range - Europe's first dedicated exosome skincare protocol. Rooted in the same regenerative science used in her clinic, the collection bridges the gap between professional treatments and everyday skincare. Her award-winning Regenerative Exosome Cleanser, Serum and Face Cream deliver 43.5 million exosomes across the full protocol, clinically formulated to renew cells, boost collagen and visibly reduce signs of ageing — with results in as little as one month. Whether you're booking a clinic consultation or exploring her at-home skincare system, Dr Ivy offers a science-led, results-driven approach to looking and feeling your best.


Contact info

4.8

Excellent

TrustScore 5 out of 5

45 reviews

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1-star

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4.8

All reviews

(45)

45 reviews in the last 12 months

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Rated 5 out of 5 stars

Dr Ivy is the tops

Dr Ivona Igerc is without doubt the best facialist in town and she can do anything and everything. She has amazing energy and seeing her is always a total pleasure. Highly recommended for men and women.

May 1, 2026
Unprompted review
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Reply from Dr Ivy London

Thank you for your lovely words. Dr Ivy is delighted to hear you enjoy your visits and feel such positivity from your treatments. Your recommendation is greatly appreciated.

Rated 5 out of 5 stars

The best

The most professional advice and treatments I have ever had. I’ve never felt so safe in the hands of a professional, and I would never visit anyone else after finding Dr Ivy.

September 18, 2025
Unprompted review
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Reply from Dr Ivy London

We truly appreciate your feedback. Knowing you feel safe and so well looked after is exactly what we strive for. Dr Ivy is committed to maintaining that standard of care at every appointment.

Rated 5 out of 5 stars

The best in the business!

Quite simply, Ivy is the best in the business. She is exceptionally experienced, highly professional, and someone I trust completely. Every visit feels personal, welcoming, and genuinely cared for. Her clinics have such a warm and friendly atmosphere, making every appointment a pleasure. I always leave feeling looked after and already looking forward to my next visit. I couldn’t recommend her more!

August 1, 2025
Unprompted review
Dr Ivy London logo

Reply from Dr Ivy London

Thank you for such a generous review. It’s wonderful to hear you feel so well cared for at every visit. Creating a welcoming, trusted environment is just as important to Dr Ivy as the treatments themselves.

Rated 5 out of 5 stars

Dr Ivy

Dr Ivy is exceptional in her field; She’s not just about amazing skin care, it’s the whole face design!

June 6, 2026
Unprompted review
Dr Ivy London logo

Reply from Dr Ivy London

Thank you so much for your kind words. Dr Ivy’s philosophy has always been about harmony and balance across the whole face, not just isolated treatments, so it means a great deal to hear this reflected in your experience.

Rated 3 out of 5 stars

Unclear pricing, unsatisfactory outcome

This was my first experience of Botox and I was nervous. Dr Ivy was warm and put me at ease.
But, 1 side of my forehead has no lines and 1 side of my forehead has lines. One eyebrows is higher than the other.
For the purpose for which I visited I have been told by 2 separate clinics that they would not give Botox or filler.
I was charged c£1,850 with no breakdown and I had to pay by bank transfer as the card machine d was ‘broken’. AVOID.

June 5, 2026
Unprompted review
Dr Ivy London logo

Reply from Dr Ivy London

Thank you for taking the time to share your feedback.
We’re sorry to hear your experience did not meet expectations. Dr Ivy always aims to create a calm and reassuring environment, so it’s positive to hear she was able to put you at ease during your visit.

In terms of results, Botox outcomes can vary, and we usually recommend a review 10–15 days after the first treatment for any assessment or adjustment where needed. We would encourage you to return to the clinic so any concerns can be properly reviewed.

We take your comments seriously regarding your payment issues and we’ll be raising them with the clinic directly to ensure processes are reviewed appropriately.

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