Doctor Memory Reviews 

859
•
TrustScore 4 out of 5

3.9

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Rated 2 out of 5 stars

ordered 5 of the same units and, while i understand they're picked at random, i was not expecting to receive 5 completely different brands/variations - not 1 matching item/spec. immediately sent... See more

Rated 5 out of 5 stars

Having dealt with Doctor Memory on a previous occasion, I was confident that my requirements would be met and supported. It was easy to identify the product (8GB RAM) that I needed from the many produ... See more

Rated 5 out of 5 stars

Very quick delivery on my new sata hard drive as I thought my old one was kaput found out it wasn’t the hard drive but the mother board was faulty. My fault and I will keep the new hard drive as a spa... See more

Rated 5 out of 5 stars

Made contact via the Ebay message process as my two phone calls were not attended to.....but when they did respond it was clear and concise confirmation that the part was compatible. Delivery was very... See more

Company details

  1. Computer Hardware Manufacturer
  2. also in
  3. Computer and Accessories Store
  4. Computer Store

Written by the company

FREE DELIVERY on all Dr. Memory Gaming PC, Ram Memory, Hard Drives, Processors & Laptops. Contact us on +441618770030/+44 738 374 2190. Click Here for the Best prices.


Contact info

3.9

Great

TrustScore 4 out of 5

859 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 22% of negative reviews

Typically replies within 1 week

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3.9

All reviews

(859)

27 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Worth every penny and trusted

Quick from buying to getting, exactly what was described. Definitely good to buy from.

October 23, 2022
Doctor Memory logo

Reply from Doctor Memory

Hi & thanks for the review
We aim to provide the best value and performance for our customers so we are happy when you are happy.

Rated 5 out of 5 stars

Haven't tried the computer yet but was…

Haven't tried the computer yet but was well-packed and delivered fast

November 1, 2022
Doctor Memory logo

Reply from Doctor Memory

Hi & thanks for the review
We are glad you are pleased with your new gaming PC
We aim to provide a plug and play experience for our customers
So everything is ready to go when the PC arrives.

Rated 5 out of 5 stars

Highly recommend

Dispatched my new pc same day and very well packaged. ⭐️⭐️⭐️⭐️⭐️

October 21, 2022
Doctor Memory logo

Reply from Doctor Memory

Hi & thanks for the review
We are glad you are pleased with your new gaming PC
We aim to provide a plug and play experience for our customers
So everything is ready to go when the PC arrives.

Rated 5 out of 5 stars

Delivery was great and it's amazing for…

Delivery was great and it's amazing for destiny 2 only problem was now its stuck on blue as the remote doesn't work
Update.
Next day had reply and email saying they've sent a new one, absolute brilliant service would recommend to anyone 👌

October 25, 2022
Doctor Memory logo

Reply from Doctor Memory

Hi & thanks for the review
We are so pleased you are pleased with your new gaming PC.
When our customers are happy we are happy too
We are sending you out a replacement remote control pad
Regards XUM

Rated 5 out of 5 stars

Good News

I have just fixed a major problem that I have had with my pc. This company has excellent coustemer service the person who helped me aided me on diagnosis of my problem and easily helped solve it. The delivery of the PC took only 1 day although it had some loose packaging which was weird. Every game I constantly get high FPS and also you can change the fan speed in the boot up menu which is nice. If you have some money and don't want to go to a big supplier use DoctorMemory as I strongly recommend it. The only problem is no Bluetooth yet this can easily be solved with a USB adapter.

October 19, 2022
Unprompted review
Doctor Memory logo

Reply from Doctor Memory

Hi Sebastian, we have just been speaking on the phone regarding the issue with the PC, As it appears your PC has lost its 'windows 11' installation when you reset the PC. We have advised you to reinstall windows again using a USB key. & then to let us know if you need any further assistance.

Rated 5 out of 5 stars

Definitely not a scam

I had written an original one star review for Doctor Memory, as there was a mix up with the postal carrier leading to my PC going missing, and I was convinced this could be a scam (hence the title).

A very helpful lad from the support team arranged for another unit to be sent out due to this being a gift, and it was already late, despite the fact they hadn't located the original PC.

The PC arrived a day later, and although I missed the birthday deadline, it was only by a couple of days in the end, which is much better than having to wait who knows how long for the DPD to find the parcel.

The PC came, and it's literally plug in and your good to go. Very happy with the service.

October 18, 2022
Unprompted review
Rated 5 out of 5 stars

Delivery was excellent and well…

Delivery was excellent and well packaged.
I haven’t tried the computer fully yet but from what I have it’s all in order

October 16, 2022
Doctor Memory logo

Reply from Doctor Memory

Hi & thanks for the review
We are glad you are pleased with your new gaming PC delivery 
We aim to provide a plug and play experience for our customers
So everything is ready to go when the PC arrives.

Rated 5 out of 5 stars

Very decent pc

Very decent pc
Good for the money my son likes it use it very often

October 14, 2022
Doctor Memory logo

Reply from Doctor Memory

Hi & thanks for the review
We are so pleased you are pleased with your new gaming PC.
When our customers are happy we are happy too

Rated 5 out of 5 stars

Amazing service

Amazing service, came the next day packaged well. Its a Christmas present t for my son so will see how it works then but for now I can't fault the service!

October 6, 2022
Doctor Memory logo

Reply from Doctor Memory

Hi & thanks for the review
We are glad you are pleased with your new gaming PC
We aim to provide a plug and play experience for our customers
So everything is ready to go when the PC arrives.

Rated 5 out of 5 stars

Prompt service

Prompt service, really impressed with the speed of delivery, just a day from placing the order and when I changed the delivery option to collection from a shop, it was changed straight away with no mix ups. Very impressed.

October 7, 2022
Doctor Memory logo

Reply from Doctor Memory

Hi & thank you for your review

Its great to hear you are happy with our products, services, & order process.

Rated 5 out of 5 stars

Fantastic Service and Delivery

Easy to order and always kept up to date on the process of the order.

Many thanks
Phil

October 6, 2022
Doctor Memory logo

Reply from Doctor Memory

Hi & thank you for your review

Its great to hear you are happy with our products, services, delivery.

Rated 5 out of 5 stars

Very happy overall

Very happy overall. Quick service, great explanations and support for a first time buyer! Had one query - quickly addressed by support.

October 7, 2022
Doctor Memory logo

Reply from Doctor Memory

Hi & thanks for the review
We are so pleased you are pleased with your purchase.
When our customers are happy we are happy too

Rated 5 out of 5 stars

Happy customer

I wasn't sure what computer would be best for my needs so I rang the shop and had a chat with a lovely chap who helped me to decide which one would be best. There was no pressure to buy and no upselling to a machine I didn't need. The computer arrived well packaged and works perfectly. Would definitely recommend

September 9, 2022
Doctor Memory logo

Reply from Doctor Memory

Hi & thanks for the review
We are so pleased you are pleased with your new gaming PC.
When our customers are happy we are happy too

Rated 5 out of 5 stars

Hello. Big Thanks

Hello, Im a dad of 42 i was looking for first gaming pc for my son , Had a budget of £1000 i went to 3 different sites ( no name calling) i got no help so i was told to go doctor memory, Let me just say i had 2 days of stress 1 site it would,nt even register me an 1 site did,nt seem very helpful at all, But i was so happy i went to doctor memory excellent service all i wanted an more in the budget. Next day delivered, Just want to say Thanks to doctor memory an i WILL be ordering myself a pc also soon!

October 1, 2022
Unprompted review
Doctor Memory logo

Reply from Doctor Memory

Hi, I am very glad to see that you found our website stress free and easy to use, We have worked a lot on it to allow you to put in your budgets and to even filter by what games you'd be likely to play to give you our recommended PCs per your filtering. We thank you for taking the time to leave us with this review!

Rated 5 out of 5 stars

First time bought a pc in 13 years and…

First time bought a pc in 13 years and found Dr Memory on of the most reasonsable for what you get, deliver on time etc cant fault them, will definitely use again

September 29, 2022
Doctor Memory logo

Reply from Doctor Memory

Hi & thanks for the review
We are so pleased you are pleased with your new gaming PC.
When our customers are happy we are happy too

Rated 5 out of 5 stars

Great prebuilt PC desktop

Great prebuilt PC desktop. Easy to set up, pretty much plug n play. It's super fast and exactly what I needed at a much lower cost than a branded option. Quick delivery, well packed etc..

September 21, 2022
Doctor Memory logo

Reply from Doctor Memory

Hi,
thank you for taking the time to leave us a review. It means a lot for us. We are glad that you are enjoying your new XUM Gaming PC! We hope you love it!

Rated 5 out of 5 stars

Very good thank you

Very good thank u great quality!

September 25, 2022
Doctor Memory logo

Reply from Doctor Memory

Hi,

thank you for leaving us the great review. We hope you are happy with your order and the service received!

Rated 5 out of 5 stars

Hoping that my problem is just a “glitch” ! IT WAS.

At this moment in time not very happy. DPD delivery was not a good experience although this is not the fault of Doctor Memory.
What I do find disturbing Is that the order that I placed was described as having Windows 11 OS and when it arrived it was Windows 10. The specifications do not meet those required for the Windows 11 upgrade. I am hoping that the company can rectify this and my review will reflect that if / when it happens.
UPDATE: Glad to say my faith has been restored.in the seller. After the exchange of several emails between myself and their technical they explained how to make a change in the BIOS to enable Win 11 to be installed. Many thanks from a very happy customer.

September 24, 2022
Unprompted review
Doctor Memory logo

Reply from Doctor Memory

Hi,

We are sorry for the issues you received originally, we are glad to see that this has been resolved for you now after speaking with our support team! Thank you for leaving the review.

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