drmersclub.com Reviews 272

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent material and construction of items like hoodies, sweaters, and jeans. Many people appreciate the comfortable fit and stylish designs, often receiving compliments. The delivery service is frequently highlighted as fast and efficient, even for international orders, and the customer service team is often described as helpful, kind, and quick to resolve issues. However, some customers experienced issues with delivery, including delayed shipments, missing order confirmations, and a lack of tracking information. A few other people also felt that sizing could be inconsistent, leading to items being too large or too small, and some mentioned receiving damaged or tampered packages.

What people talk about most

Product

Customers consistently note positive experiences with product quality. Many reviewers praise the amazing... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the amazing and superb... See more

Delivery service

Customers generally express satisfaction with the delivery service, frequently highlighting fast shipping... See more

Order

Reviewers highlight positive aspects of order experiences. Many customers express satisfaction with the... See more

Customer service

People report positive experiences with customer service. Many customers praise the helpfulness and kindness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My brother asked me for a hoodie from here for Christmas! He absolutely loved his hoodie and I enjoyed the purchase as well. I really appreciate how they offer pay later options like afterpay. Also, t... See more

Company replied

Rated 5 out of 5 stars

Have been having their signature hoodies on my sight for almost over a year, and I purchased right on time. I bought two of them, one in electric blue (L) and one in hot pink (XL). The colors of the h... See more

Company replied

Rated 5 out of 5 stars

I been buying from Drmers club since Jan 2024, and usually buy one piece from each one of their drops. I got a variety of hoodies, sweaters, knits and one pair of pants. Shipping always went well, qua... See more

Company replied

Rated 5 out of 5 stars

Stephen went out of his way to assure me that I would receive my order despite website related issues. I placed an order for a pair of trousers to be shipped to an FPO, Armed Pacific address. Step... See more

Company replied


4.6

Excellent

TrustScore 4.5 out of 5

272 reviews

5-star
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1-star

Replied to 33% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Great quality jumper that arrived…

Great quality jumper that arrived really efficiently.

December 31, 2025
Unprompted review
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Reply from drmersclub.com

Hey Louise! Thank you so much for the support and love! It means more to us than you know :-)

Rated 4 out of 5 stars

best quality! Shipping a bit slow.

I'm very satisfied with my order. It was a bit slow to arrive (after christmas), but the items are great! Best quality.

December 11, 2025
Unprompted review
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Reply from drmersclub.com

Hey Caroline! We are so sorry your items arrived after Christmas — our team was working hard to fulfill orders from the rush of the holidays but we appreciate your patience and support with us regardless! It means more to us than you know :-)

Rated 5 out of 5 stars

It’s the second hoodie for my…

It’s the second hoodie for my grandchildren.
It’s a quality product but expensive and the delivery is slow.

December 29, 2025
Unprompted review
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Reply from drmersclub.com

Hi there!

Thank you for your feedback!

Our apologies for the delay, we appreciate your patience as our team was working hard to fulfill holiday orders while couriers were backed up — thank you so much for your continued support and kindness, it means the world to us!

Rated 5 out of 5 stars

Mia was super helpful

Mia was super helpful, quick and straight up with what she needed. Very awesome customer service rep

December 29, 2025
Unprompted review
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Reply from drmersclub.com

Hey Amir! We're so happy to hear you had a good experience with our customer service rep Mia! We will make sure to pass along the message :-)

Rated 4 out of 5 stars

Amazing products, with just ok shipping

Your site and the quality of your clothes is five stars. The only thing I would love to see improved is the shipping tracking information. No date or range was given, waiting, and then it just appeared.

December 21, 2025
Unprompted review
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Reply from drmersclub.com

Hey there!

Thanks so much for the feedback! Our team is looking into this and is working hard to find a solution to improve our shipping/tracking services asap :-)

Rated 5 out of 5 stars

Christmas Gift

My brother asked me for a hoodie from here for Christmas! He absolutely loved his hoodie and I enjoyed the purchase as well. I really appreciate how they offer pay later options like afterpay. Also, the company donates to helping children with autism and speech delay. That warmed my heart and as a mom with a child with both I will definitely be ordering one for myself!!!

December 24, 2025
Unprompted review
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Reply from drmersclub.com

Hey Andrea!

We are so happy to hear your brother loved his hoodie and that you'll be joining the fam as well! Thank you so much for the support — it means the world to us :-)

Rated 4 out of 5 stars

It was good only downside is that it’s…

It was good only downside is that it’s cropped a bit to Short but still looks good to use

December 10, 2025
Unprompted review
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Reply from drmersclub.com

Hey Richard! Thanks for the feedback and we're sorry to hear your item was a bit too short! Please reach out over email or direct message if you have sizing inquiries in the future—we can help find the right fit for you!

Rated 5 out of 5 stars

Items took a bit to arrive but that’s…

Items took a bit to arrive but that’s understandable. The quality of items are great and they look amazing great purchase

December 19, 2025
Unprompted review
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Reply from drmersclub.com

Hey Nana!

Thank you so much for the support! It means more to us than you know :-)

Rated 5 out of 5 stars

Favourite jeans

Website is easy to navigate and straight forward. Amazing quality and style clothes. I’ve purchased their v2 baggy jeans in the grey colour and get compliments on them all the time. Their new collection looks so amazing and I can’t wait to wear it!

December 17, 2025
Unprompted review
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Reply from drmersclub.com

Hey Callum! Thank you so much for the support! We are so happy to have you in the fam :-)

Rated 5 out of 5 stars

Would recommend and would buy again

Drmersclub offers high quality pieces, material and build quality wise. Fits true to size. The shipping time was reasonable, considering it was international. Would recommend and would buy again.

December 16, 2025
Unprompted review
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Reply from drmersclub.com

Hey there!

Thank you so much for the support! It means the world to us :-)

Rated 5 out of 5 stars

Insane quality

Insane quality! Great communication on delivery! 1000/10

December 10, 2025
Unprompted review
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Reply from drmersclub.com

Hey Schay!

Thanks so much for the support—it means more to us than you know!

Rated 5 out of 5 stars

Great quality items

Great quality items. Delivery was smooth and on time. Ordered to the UK.

December 15, 2025
Unprompted review
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Reply from drmersclub.com

Hey Louie! We're so happy to hear you love your items! Glad to have you in the fam :-)

Rated 5 out of 5 stars

AWESOME

shipping was fast and quick! I got the drmers roots of joy knit and I love it. I work at an airport and the amount of compliments I receive daily is incredible. definitely have been spreading the drmers club word around lolz.

December 7, 2025
Unprompted review
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Reply from drmersclub.com

Hi Freddy!

Thanks so much for the support and for spreading the word! We appreciate it more than you know :-)

Rated 5 out of 5 stars

I had a great experience shopping with…

I had a great experience shopping with drmersclub. The website was easy to navigate, checkout was smooth, and my order arrived exactly as expected. The product quality honestly exceeded my expectations, especially for the price. Everything was well packaged and shipping was faster than I thought it would be. You can tell they actually care about their customers and the details. I’ll definitely be ordering from drmersclub again and would recommend them to anyone looking for a reliable online clothing store 🙌

December 12, 2025
Unprompted review
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Reply from drmersclub.com

Hey Mark!

We are so happy to hear you had this experience and can't thank you enough for noticing what we're building here! We are so happy you're here and can't wait for you to see what we have in store for this year!

Thanks again for your support and kindness — it means the world :-)

Rated 2 out of 5 stars

Returns process

My order took quite a long period of time to arrive. one of the items was too small for my son. You need to email them to ask about making a return it took them days to reply, I then received an email with different options non of which are a refund- not a great returns process in place. Options offered instead of a full refund-

1. Get a 20% refund back to your payment method and keep the item.

2.Keep the item and get a 30% discount off the current website price on a replacement (maybe it’s a great gift idea for someone) + we'll include free shipping.

3.Return the item and receive a gift card for its full value and use it for your next purchase.

December 12, 2025
Unprompted review
Rated 1 out of 5 stars

Placed an order a week ago

Placed an order a week ago. Had no proper order acknowledgement or indication of expected delivery date - only something about “wow, you’ve contributed to someone’s life”
Totally unprofessional company who need to learn the meaning of customer service

December 4, 2025
Unprompted review
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Reply from drmersclub.com

Hi QW,

So sorry to hear this! We couldn’t find an order under your initials, and our system normally sends confirmations and tracking updates automatically. If you could share your name, email, or order number by emailing us, we’d love to help get this sorted right away.

Thanks for your support!

- DRMERS CLUB Team

Rated 5 out of 5 stars

First purchase didn't dissapoint

Have been having their signature hoodies on my sight for almost over a year, and I purchased right on time. I bought two of them, one in electric blue (L) and one in hot pink (XL). The colors of the hoodies are as expected, bright and noticeable. Material feels heavy and high quality, definitely designed for cold weather. The reason I bought two sizes is because I was unsure on what fit I was gonna like better. My thinking was, if I am not comfortable with one size, just request an exchange however I live in USA and there are no returns/exchanges, so I stuck with those sizes.

December 2, 2025
Unprompted review
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Reply from drmersclub.com

Hey Rodrigo!

We're happy to hear you liked the pieces and are sorry that returns were not available at the time! Please feel free to reach out to us via email or direct message in the future for sizing inquiries — we can help find the right fit!

Rated 5 out of 5 stars

Great quality items just as expected

Great quality items just as expected. Friendly, helpful and honest customer service which is a bonus nowadays. I’ll definitely be purchasing more items for my grandchildren.

November 28, 2025
Unprompted review
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Reply from drmersclub.com

Hey Fadia!

Thanks for the support and love! It means the world to us :-)

Rated 4 out of 5 stars

Love the clothing brand!!

I love the pieces I’ve bought from Drmers Club! They look exactly like the pictures. I’ve always loved the baggy streetwear style but struggled to find clothes that fit that look without being way too big on me. Drmers Club’s pieces fit baggy with the perfect cropped proportion, which I love. Their designs are super cute, unique, and I appreciate the meaning behind their brand. I would’ve given 5 stars, but even though I love their jeans, I’m on the shorter side (5’1”) and always have to get them tailored

December 7, 2025
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey there!

We are so happy to hear you love the pieces! Thank you for being a part of the fam — it means more to us than you know :-)

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