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See what reviewers are saying

Rated 5 out of 5 stars

Excellent service all the way through! Can’t recommend them highly enough! They have exceeded my expectations!

Company replied

Rated 5 out of 5 stars

I was initially stressed about getting my colleague feedback report on time, but DrMSF's fast-track service took all the pressure off. Their process was incredibly smooth and efficient, and within 2... See more

Company replied

Rated 5 out of 5 stars

Working with Jonathan was very smooth! He was very responsive and kept things clear and on track. The reports were ready before my deadline, and were appropriate with useful insights. Super happy with... See more

Company replied

Rated 5 out of 5 stars

This company provides an excellent service with highest level of professionalism. All questions were answered promptly and the process was made quick and simple. I felt very reassured that my sensitiv... See more

Company replied

Company details

  1. Market Researcher

Written by the company

Doctor MSF is a specialist provider of 360 multi-source feedback designed specifically for doctors. We offer a clear, efficient, and fully independent service that simplifies the entire process. From inviting colleagues and managing patient feedback forms to delivering comprehensive reports, we handle everything for you. Our surveys use General Medical Council (GMC) questionnaires to ensure alignment with professional standards, and our reporting includes detailed patient and colleague feedback, benchmarking data, and a reflection template to support your appraisal and revalidation. Doctor MSF is fully GMC-compliant and goes beyond standard requirements, helping you save time while maintaining high professional standards. Join the many doctors who have already enhanced their practice with our trusted service. Doctor MSF, supporting medical excellence through meaningful feedback.


Contact info

4.9

Excellent

TrustScore 5 out of 5

249 reviews

5-star
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Rated 5 out of 5 stars

Work is well done

The work is done thoroughly.
The team is very aproachable in case of any concerns.

March 14, 2022
DrMSF.co.uk logo

Reply from DrMSF.co.uk

Thank you for your review. I am glad you found the work and report thorough.

DrMSF has developed software for report generation to ensure accurate and precise reporting every time.

Rated 5 out of 5 stars

Dr Davies is very helpful and always…

Dr Davies is very helpful and always responsive to my queries.

March 14, 2022
DrMSF.co.uk logo

Reply from DrMSF.co.uk

Thank you for your review. I am glad you found me helpful and responsive, I have been completing 360 reports for 10 years so hope to have the experience to be helpful in most situations. However, as you experienced, it is usually a simple process to navigate.

Rated 5 out of 5 stars

It was easy to upload my patients…

It was easy to upload my patients feedback and easy to pay the required amount for analysis

March 11, 2022
DrMSF.co.uk logo

Reply from DrMSF.co.uk

Thank you for the review, I am glad you found the process easy and appreciate your feedback.

Payment is indeed simple using credit card, debit card, or paypal. Plus DrMSF's can also email those interested a 'fast-track service' payment link - it's not on the web site so that we can ensure our ability to complete data entry and reporting on a short time scale, before you have ordered. The fast track services cost an additional £25 for 1 report, or £45 more for 2 reports.

Rated 5 out of 5 stars

Excellent individualised support

DrMSF provided me with professional, individualised, flexible and very effective support that assisted me to maximise feedback despite initial limitations, because of my particular circumstances, in identifying suitable colleague contributors. I have no hesitation in recommending this courteous service to others.

March 10, 2022
DrMSF.co.uk logo

Reply from DrMSF.co.uk

Thank you for your detailed and kind review, it is very much appreciated.

Rated 5 out of 5 stars

Service simply delivered "professionally with a personal touch".

Dr Jonathan was indeed very helpful to say the least.

Service simply delivered "professionally with a personal touch".

Couldn't have asked for more.

Will surely recommend the service of Dr MSF to colleagues as recommended to me too. Brilliant!!!

February 8, 2022
DrMSF.co.uk logo

Reply from DrMSF.co.uk

Many thanks for your review, your stating that the service is 'professional with a personal touch' means a lot, and it is the essence of the service I try to provide. A fair proportion of orders are from recommendations, and they are always very helpful to me. I look forward to working with you again.

Rated 5 out of 5 stars

Doctor

Very efficient services , quick and professional

January 1, 2022
DrMSF.co.uk logo

Reply from DrMSF.co.uk

Thank you for your review, I am glad you found the service to be efficient and professional.

Rated 5 out of 5 stars

Feedback

Dr Davies was very approachable, explained the process clearly and did the reporting on time.

December 11, 2021
DrMSF.co.uk logo

Reply from DrMSF.co.uk

Thank you for your review, it is appreciated.

Rated 5 out of 5 stars

Thank you

Thank you
Very good service
Very prompt answering emails
Will use again

November 30, 2021
DrMSF.co.uk logo

Reply from DrMSF.co.uk

Thank you for your review, and I look forward to helping you collect 360 feedback/reporting in the future.

Rated 5 out of 5 stars

Rapid Reliable Service

Thank you for the rapid turnaround when I needed it most, great service

November 24, 2021
DrMSF.co.uk logo

Reply from DrMSF.co.uk

Thank you very much for your reivew of our fast track service, a service which quotes reporting within 3 days of us recieving the questionnaires. Reporting can be the same day as in this instance, but the majority of reports are emailed the day after the questionnaires are recieved. It depends on a few factors like availability and the time the questionnaires are recieved. I am glad you found it to be a great service, thank you.

Rated 5 out of 5 stars

Very helpful

Very helpful, easily communicable and friendly colleagues also very professional service, I wish to recommend our colleagues use this service.

November 22, 2021
DrMSF.co.uk logo

Reply from DrMSF.co.uk

Thank you for your kind review, and please do recommend the service! It helps a lot, and is always appreciated.

Rated 5 out of 5 stars

Highly recommended

Very professional company. Highly recommended. I would use their service again next year

November 18, 2021
DrMSF.co.uk logo

Reply from DrMSF.co.uk

Thank you for your review, and I look forward to working for you again in the future.

Rated 5 out of 5 stars

The feed-back from patients and…

The feed-back from patients and colleagues have been elaborated in a very professional way, completed on time and the results given back have been extremely reliable and well presented. The m.s.f. is highly recommended to whom is looking for a reliable and very professional statistical analysis.

November 8, 2021
DrMSF.co.uk logo

Reply from DrMSF.co.uk

Thank you for your great review, I am happy it all went well. The average time for data entry and reporting is about 2 weeks, and the majority of reports are within this time period. Also a faster service is available on request. DrMSF's bespoke software ensures automated report reliability, and I additionally manually check all of the reports. It is always nice to hear that all of this is appreciated.

Rated 5 out of 5 stars

5 star !

Highly recommend for your appraisal needs. Jonathan is very helpful and can give the best advice. DrMSF is very approachable and reliable service.

November 3, 2021
DrMSF.co.uk logo

Reply from DrMSF.co.uk

Thank you for your review, it is very much appreciated.

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