Excellent service all the way through! Can’t recommend them highly enough! They have exceeded my expectations!
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I was initially stressed about getting my colleague feedback report on time, but DrMSF's fast-track service took all the pressure off. Their process was incredibly smooth and efficient, and within 2... See more
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Working with Jonathan was very smooth! He was very responsive and kept things clear and on track. The reports were ready before my deadline, and were appropriate with useful insights. Super happy with... See more
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This company provides an excellent service with highest level of professionalism. All questions were answered promptly and the process was made quick and simple. I felt very reassured that my sensitiv... See more
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Company details
Written by the company
Doctor MSF is a specialist provider of 360 multi-source feedback designed specifically for doctors. We offer a clear, efficient, and fully independent service that simplifies the entire process. From inviting colleagues and managing patient feedback forms to delivering comprehensive reports, we handle everything for you. Our surveys use General Medical Council (GMC) questionnaires to ensure alignment with professional standards, and our reporting includes detailed patient and colleague feedback, benchmarking data, and a reflection template to support your appraisal and revalidation. Doctor MSF is fully GMC-compliant and goes beyond standard requirements, helping you save time while maintaining high professional standards. Join the many doctors who have already enhanced their practice with our trusted service. Doctor MSF, supporting medical excellence through meaningful feedback.
Contact info
141 Ty Glas Road, CF14 5EF, Cardiff, United Kingdom
- 02031433424
- jrdavies@drmsf.co.uk
- drmsf.co.uk
Reply from DrMSF.co.uk
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that our service met your expectations and that you found DrMSF to be excellent, professional, and prompt.
DrMSF survey
I signed up for Colleague Survey using on-line surveys. I have received my results today about 5 working days from starting the process. Results clearly analysed. Thanks.
March 6, 2023
Reply from DrMSF.co.uk
Thank you for sharing your experience with the DrMSF Colleague Survey and Reporting. We are happy to hear that you received your results in a timely manner and that you found the results easy to interpret. Thank you for choosing DrMSF.
Excellent Service
The communication and quality of the whole process were exemplary. The collated and analysed data helped me understand the results in a meaningful way. There is no doubt I will use this service again.
February 26, 2023
Reply from DrMSF.co.uk
Thank you for your kind words and positive feedback. I’m glad to hear that you were satisfied with the communication and quality of the service. It was a pleasure to work with you and help you analyse your data. I look forward to working with you again in the future.
Easy to excess
Easy to excess . Quick response and efficient. V.good experience previously
February 22, 2023
Reply from DrMSF.co.uk
We are grateful to you for both your review and your continued business. It is encouraging to hear that you found the service to be user-friendly, efficient, and prompt in its responses.
Excellent service
Excellent service, well priced and quick turnover. Second time I have worked with them. Would recommend to all the locums who need to do mandatory GMC feedback for revalidation
February 15, 2023
Unprompted review
Reply from DrMSF.co.uk
Thank you for recognising the quality, affordability, and speed of our service. I am also appreciative of your continued business. DrMSF helps countless locums get GMC feedback reports for assessment and revalidation. In cases when locums may not be as familiar with their colleagues, we also provide the option of collecting feedback on paper as opposed to the more widely used email requests for colleague feedback.
Found to be prompt & professional in…
Found to be prompt & professional in their service.
January 25, 2023
Reply from DrMSF.co.uk
I am happy to hear that you found DrMSF to provide services that were both timely and professional. I am grateful to you for your feedback.
Highly recommended
Very useful and professional services. They were very helpful and supportive throughout the process and carried me along every step of the way.
December 16, 2022
Reply from DrMSF.co.uk
I am grateful to you for your thoughtful evaluation, and I am happy to hear that you found our services to be helpful at every stage of the process.
Easy communication, prompt helpful and very patient.
The communication and patience.
In particular, patience with the time the process took, and awaiting the response. Putting the results together, explaining clearly and communicating the results easily. The promptness to reply and explain is also very supportive and helpful.
January 6, 2023
Reply from DrMSF.co.uk
Thank you for your review; I appreciate your comments. It might take some time to gather information from colleagues, but we made it and satisfied the GMC guidelines for your report. While we are occasionally limited by how long it takes colleagues to respond, I am always prepared to approach each nominee three times. DrMSF can also offer colleague feedback via paper questionnaires, or a combination of paper and internet surveys. This is useful in other situations also, e.g. when doctors have just recently started working somewhere and coworkers have only known them for a short period of time.
Very efficient and responsive
Very efficient and responsive. Dr MSF does collate submitted data and provides the analysed results in good time. Also, the results are clear and easy to follow.
December 27, 2022
Reply from DrMSF.co.uk
Thank you for your kind feedback. I'm delighted you found DrMSF's service to be fast, with results that were clear and easy to understand. The typical turnaround time is two weeks, with a fast track option available if a deadline is approaching quickly.
Competitively priced....excellent service
1- ordering is very simple and went on without a hitch
2- promptly received questionnaires and instructions to get them complete
3- was able to get individual support with very prompt response from Jonathan
4- final report is concise, well presented and easy to understand
Overall I am completely satisfied with DrMSF and will be definitely be using their services in future.
December 20, 2022
Reply from DrMSF.co.uk
Your feedback is very much appreicated; you've covered the service thoroughly! Thank you so much, and I hope to work with you again in the future.
Prompt and Excellent Experience
Many thanks, excellent prompt fast track service, much appreciated, highly recommended, thank you, Kind regards, Dr A M
December 9, 2022
Reply from DrMSF.co.uk
Thank you for the review, it was a pleasure.
Great service by Dr Davies
Great service by Dr Davies. Prompt and efficient with options for data collection.
December 1, 2022
Reply from DrMSF.co.uk
Thank you for your kind 5 star review. DrMSF offers a variety of options for data collection, either on printed paper hard copy or secure online questionnaires.
Reply from DrMSF.co.uk
Thank you for your review, it is appreciated. I am glad you found the DrMSF service to be well organised, timely and professional.
Very efficient service with clear…
Very efficient service with clear reporting. Thank you
November 28, 2022
Reply from DrMSF.co.uk
Thank you for your lovely review, it is appreciated. DrMSF have worked to make the reports as clear and concise as possible, and DrMSF's efficient service has been improved over 10 years of completing GMC colleague and patient reports.
Reply from DrMSF.co.uk
Thank you very much for your lovely review. I am glad you found the service quick and the reports to be good value.
excellent experience
excellent experience, already recommended to other colleagues to help them through the multisource feedback process painlessly!
May 16, 2022
Reply from DrMSF.co.uk
Thank you for your review, and for your recommendations which are very greatly appreciated - they really help. I am glad you found the process was as painless as possible, and if you need anything please let me know.
Reply from DrMSF.co.uk
Thank you very much for your review, it is greatly appreciated.
This is the second set of feedback…
This is the second set of feedback forms I have submitted to DrMSF over the past six years. The DrMSF team is prompt in communicating when asked questions and provides detailed reports that are clear and help one improve their practice with patients and colleagues.
Dr Joy
25/10/2022
October 25, 2022
Reply from DrMSF.co.uk
Thank you very much for your kind review. The reports are designed to be clear, without unnecessary cluter or graphs, and I am glad that is appreciated. I look forward to working with you again.
A very easy process to follow
A very easy process to follow, quick turn around and responsive customer care.
October 20, 2022
Reply from DrMSF.co.uk
Thank you for your feedback, it is appreciated. The processes have been in place, and improved upon where possible, over the last 10 years. Our turnaround time runs at around 2 weeks on average, with fast track options often available where a deadline is imminent. Customer care is important and I can usually accomodate, or advise on, any customer requirements around 360 feedback.
Reply from DrMSF.co.uk
Thank you very much for your review. I have worked hard to make the process as efficient as possible for doctors, and appreciate your feedback.
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