Direct answer from the customer service and been helped in a calm and helpful way. The quality of the service is as good as the quality of the clothes.
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See what reviewers are saying
A wide selection of products available. I'm happy with my choice of T-shirt which is beautiful. I recommend you this brand !
Came across this brand online and it looked great. The sizing however is completely off regular sizing (size down one or maybe two!) and also quality of shirts is below expectation. This can happen bu... See more
The customer service is very good, got a response the next day! The jacket fits perfect and perfect quality. Good delivery
3.6
Average
59 reviews
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Wat a disgrace of a webshop
Wat a disgrace of a webshop. my order took 30 days to arrive (ordered in january and delivery halfway Feb). Emails aren't being answered and when returning you need to wait for THEIR confirmation. what a show. DO NOT ORDER HERE.
February 13, 2024
Unprompted review
Order was made 9 january
Order was made 9 january. Now 13 feb. Still didnt got my shirts everytime they say soon and warehouse problems . Dont order here
January 9, 2024
Unprompted review
Poor craftsmanship
I purchased an expensive leather jacket 3 months ago from this company and the rivets on the pocket have already come off. Awful customer service, I just wished I’d read the reviews first! Buyers beware!
January 6, 2024
Unprompted review
Illegal non refundable practices, customer care horrible
Came across this brand online and it looked great. The sizing however is completely off regular sizing (size down one or maybe two!) and also quality of shirts is below expectation. This can happen but then if you want to return items you should be able to do so. European law requires companies to accept returns. They refer to accepting their terms and conditions but T&C cannot go above European law. They are misleading customers and their customer care is horrible. Strongly recommend to NOT buy here.
July 1, 2023
Unprompted review
AVOID THIS BRAND
Terrible quality, terrible customer service, and they make it impossible for you to return their overpriced items.
I cannot understand how they're charging around £400 for worst coat I've ever worn, the design looks cool but it just feels like cheap plastic.
AVOID AT ALL COSTS
July 6, 2023
Unprompted review
Worst customer service ever
I have been ordering a product during Sale with 50% discount. After 3 weeks they sent me an email that they need to cancel my order due to simulataneous orders and sent me a 15% discount.
It‘s complete nonesense since the sweater I have ordered was 3 days later still available in the same size.
Never again!
April 6, 2023
Unprompted review
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