Drone Desk is without a doubt the best investment made by anyone commencing operations in the uav sector. It enables management of every aspect of your operation from logging and risk assessments to r... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Since using Dronedesk I've found it really nice to use overall. Some of the features I haven't needed to use but they look like they could be really useful. It can be slow loading large numbers of job... See more
Company replied
DroneDesk has taken the chaos out of planning and running inspection jobs. Everything sits in one place — flight planning, risk assessments, checklists, logs — and it all just works. It’s made my... See more
Company replied
Dronedesk makes drone flight planning an absolute breeze. Back when I was out in the field, planning a flight could take hours. Checking airspace, weather, and compliance requirements (usually with mu... See more
Company replied
Company details
About Dronedesk
Written by the company
Dronedesk is how professionals manage their drone operations.
Dronedesk's business admin and flight planning tools help you manage your drone operations more efficiently than you ever thought possible; saving you time and money on every job.
The fully integrated tools includes:
- CRM
- Products creation and quoting & invoicing
- Asset management for drones, batteries and other hardware with maintenance scheduling
- Team management with certification tracking
- Flight logging and reporting by pilot, drone or battery
- And more...
The job management and flight planning component provides access to everything you need to plan a drone flight quickly and safely:
- Desk-based and onsite survey forms
- Configurable risk assessments
- Checklists (there's seven of these!)
- Method statements and rich text operational notes sections
- Fly-away zone contacts for all agencies including ATCs, glider clubs, Police, Air Ambulance and other air users
- Site plan map which shows airspace intelligence layers, ground hazards, RPZs and much more
- Up-to-date NOTAMs
- Hourly weather forecasts for your flight location
In all, Dronedesk fetches over 30 datasets for the location you're flying - all in an instant with no effort required on your part at all.
Dronedesk is the #1 rated drone operations platform and over the last year we've helped over 495 companies save almost 10,000 work-hours on their drone operations.
There's a free 30-day trial on all plans so there's no risk to giving us a try and start enjoying "Less admin, more flying".
Contact info
Orchard House, EX5 1BR, Exeter, United Kingdom
- 0330 043 9373
- hello@dronedesk.io
- dronedesk.io
4.8
Excellent
295 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Dronedesk
Dronedesk, is so easy to use and cuts planning drone operational planning time my so much. Great tool and is constantly improving.
November 17, 2023
Unprompted review
Reply from Dronedesk
Thank you for your review Steve. We never stop adding new functionality and features!
Dronedesk Review
Dronedesk allows site planning to be carried out much more quickly. Previously I had been drawing in information from three or more sources which I had to render within a GIS system. Dronedesk does all this in one place and pre-populates many of the fields in the documentation. Going forward it will provide a platform which will allow less experienced staff to fully plan and document their aerial operations.
November 16, 2023
Unprompted review
Reply from Dronedesk
Thank you so much for taking the time to leave a review Ian. I delighted to hear that Dronedesk is helping to reduce the manual effort involved in pulling data together for your flight planning!
Fantastic drone platform
Fantastic drone platform.
Clearly laid out user interface, critical data collection to support drone flights.
Essential location information to support emergency procedures. Weather and tide forecast to aid planning.
Flight record via manual, auto upload or sync is fast and provides great visualisation of activities.
November 15, 2023
Unprompted review
Reply from Dronedesk
Thank you for taking the time to leave us a review Rich. You're right; Dronedek does all the heavy lifting for you in terms of data collection. Did you know that once you specify a location and date, the system instantly pulls in over 30 different datasets to help you plan and risk assess your flight!
I'm loving Dronedesk
I've been looking for a CRM program that works hand in hand with my aerial inspection business and Dronedesk has a great solution. I would highly recommend.
November 8, 2023
Unprompted review
Reply from Dronedesk
It fantastic to hear that you're loving Dronedesk, thank you for your review PeteFIT. We don't talk about the CRM features enough to be honest - did you know that Dronedesk can even find you new prospects!
Time Saving
Primary benefit is on time and since I am so busy having drone desk setup to provide prompts and fill in standard information. Once it is set up its a real life saver!, take the stress out of planning for me.
November 14, 2023
Unprompted review
Reply from Dronedesk
Thank you for your review David. If Dronedesk is helping to take stress out planning for you, then it's achieved its aim!
All the tools you need in one easily…
All the tools you need in one easily accessible place
November 14, 2023
Unprompted review
Reply from Dronedesk
Thank you for your review Luke. Giving you everything you need in one place is what Dronedesk is all about!
Dronedesk from the off
I started my drone journey using Dronedesk from the off and it proved to be the easiest way to manage all aspects of running the service. Helped me with my GVC having all my paperwork in order and for subsequent flights too.
November 14, 2023
Unprompted review
Reply from Dronedesk
It's great to hear Dronedesk helped you through your GVC! Thank you for your review LPT Streaming.
Excellent system / company
Excellent system / company. Provides a superb one stop planning portal for drone operators. Saves me hours of planning work. Support is superb too.
November 1, 2023
Unprompted review
Reply from Dronedesk
Thank you for your review Paul, it's great to hear that Dronedesk is saving you hours on your drone flight planning and that we're hitting the mark on support too.
Dronedesk making planning and recording easy
The platform is easy to use, Dorian answers any queries very quickly. The Platform enables us to plan jobs more efficiently and log all operators hours in one place to satisfy CAA on renewal
November 14, 2023
Unprompted review
Reply from Dronedesk
Thank you for taking the time to leave a review Aled. Helping operators keep compliant with CAA regulations is a core aim of Dronedesk so it's good to hear it's helping you in that respect.
Perfect solution for your drone planning needs!
We have used Dronedesk for a number of years and it has become an essential part of our drone planning. A great platform, easy to use and regularly updated to add even more useability and features. We couldn't do without it!
November 14, 2023
Unprompted review
Reply from Dronedesk
Thank you for your review Anthony. We never stop adding new features so it's great that you're finding them useful!
Brilliant, extremely productive.
Drone desk is an extremely useful piece of software, we can now carry out all of our preflight planning applications in a matter of minutes, where usually would take hours.
November 11, 2023
Unprompted review
Reply from Dronedesk
Thank you for your review Stephen. Our recent survey revealed that, on average, operators reduce their flight planning time by over 70% when they switch to Dronedesk!
Great toolkit for drones
November 8, 2023
Unprompted review
Reply from Dronedesk
Thank you for your review Adam!
Excellent and accurate …
It’s a very comprehensive and accurate tool I use it constantly
November 6, 2023
Unprompted review
Reply from Dronedesk
Thank you for your review Jon. We're very careful to ensure the accuracy of the data we provide including weather, NOTAMs, air and ground hazards, airspace intelligence and more.
This is a great CAA compliant 'one stop…
This is a great CAA compliant 'one stop shop' application that will meet all of your drone planning and management needs. It's backed up by easy to follow on-line videos and 5 star customer support.
November 6, 2023
Unprompted review
Reply from Dronedesk
"One stop shop" describes Dronedesk perfectly Tom! Thank you for taking the time to leave a review.
Great management package love it that…
Great management package love it that everything is in one place very easy to use so intuitive together with on line tutorials you are up and running in minutes
November 6, 2023
Unprompted review
Reply from Dronedesk
Thank you for your review Philip. It's good to hear that you're finding the interface intuitive and were able to get up-and-running quickly with the help of our guided oboarding.
A very comprehensive but easy to use…
A very comprehensive but easy to use platform for planning your drone missions
November 6, 2023
Unprompted review
Reply from Dronedesk
Thank you for your review Peter. It's great to hear that you're finding Dronedesk easy to use.
Absolutely brilliant
Absolutely brilliant. Superbly laid out, easy to use, comprehensive and very efficient making it a time saving wonder!
I can’t recommend highly enough. Thank you Dronedesk
November 6, 2023
Unprompted review
Reply from Dronedesk
Thank you for your glowing review Paul! We focus heavily on ease of use and it sounds like we're hitting the mark for you!
DroneDesk has been brilliant
DroneDesk has been brilliant. We have a big team, and DroneDesk makes sure everyone is keeping all the required records. Not to mention that DroneDesk does a lot of the donkey work so it saves time as well as ensuring all the online relevant information is put in front of the pilot automatically.
For me, I need to keep an eye on everyone's drones, flyer IDs and GVCs as well and DroneDesk alerts you when something has run out.
Dorian has been brilliant at taking suggestions and has made a few changes because we asked for them, which has made my job a lot easier.
Thank you Dorian!
November 6, 2023
Unprompted review
Reply from Dronedesk
Thank you for taking the time to leave a review Stevie. Dronedesk is perfect for larger teams and we're provided a bunch of tools to try and make oversight simpler for accountble managers. It's brilliant to hear it's helping to make your job easier!
Makes it so much easier to plan…
Makes it so much easier to plan missions by entering a few details such as location. Able to plan jobs that much quicker.
November 6, 2023
Unprompted review
Reply from Dronedesk
Thnk you for your review Gerard. Did you know that, on average, users switching to Dronedesk save almost an hour per job on flight planning!
Decent App but not used enough yet
not had much time to use it yet but features look good , there should be a one off chance to freeze subscription since a lot of low end drones are not waterproof and in the UK we do have different weather systems that kind of prevent bookings . I’m not saying have several chances to freeze , but opportunity to freeze during winter months NOV-JAN , which would make app worthwhile for infrequent users like me .
November 6, 2023
Unprompted review
Reply from Dronedesk
Thank you for you for your review Marc. I completely understand your point regarding weather and limited scope for work during adverse conditions. Unfortunately, we still have to pay for hosting, data services, data processing, and support systems regardless of the weather.
We've created our Startup plan specifically to cater for infrequent flyers and have kept the price for that below £100 (inc. VAT) for a full year.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.