My son bought a mini 4 pro and case from Amazon on Prime Day, long story short - the case arrived minus the drone and accessories, the driver insisted there was nothing else, despite asking for the... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Highly recommended! I've purchased the DJI M3T in great price as a open box deal. The drone was new, never used. Full manufacturer warranty, DJI Terra 3 months license and 1 year DJI Enterprise Ca... See more
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Easy to purchase online, and collected from Huddersfield. All items worked as they should straight from the box.
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The delivery time was less than 12 hours!I ordered my drone around 10.30 pm and it was at my door before 10.30am next day. Super happy with my drone exactly as it was described online. Good quality g... See more
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Company details
Written by the company
Established in 2011, Drones Direct, previously known as ProFlight-UK, is the UK's largest online retailer of drones and drone accessories. We offer the latest ranges at the greatest prices – with a guaranteed price match every time. For expert advice, just call our customer service team or visit your local showroom. Drones Direct is part of the Buy It Direct Group, which began trading back in 1999. Today we employ 1000+ people and manage 1,000,000+ sq. ft of warehouse space. *Information correct as of 06/08/2021.
Written by the company
- Plenty of choice
- Welcome to the UK's number one shop for everything drones. Discover must-have new and refurbished drones and accessories from popular flying brands, including DJI, Parrot and ProFlight. We also offer training courses to help you get the most out of your tech. Then, there's our high-quality range of electric scooters. Browse must-have designs by Segway, Xiaomi and electriQ.
- Returns policy
- Changed your mind? No problem. We'll let you return a product up to 14 days after its arrival. Or, if your order is yet to be dispatched, log into your account and click 'cancel'.
- Delivery
- Our couriers deliver six days a week between 9 am and 8 pm. Pick the next day, choose a date or a Saturday delivery slot. Prices start from £4.95.
- Great showrooms
- Our Huddersfield showroom is currently closed. However, our shop in South Normanton, Derbyshire, is open to browse and get expert advice. Both locations have free onsite parking.
- 1,000,000+ happy customers
- We encourage all our customers to leave an honest review. This lets us know what we're doing right and the areas we can improve, while helping future shoppers to make informed decisions.
Contact info
United States
- dronesdirect.co.uk
4.2
Great
4K reviews
Asks customers to review
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Reply from Drones Direct
Thank you for your positive feedback on our quick service! We're thrilled to hear that you had a great experience with us. If you ever need anything else, feel free to visit our other brands for more fantastic products.
Take care!
Mark
First class all round
January 4, 2025
Reply from Drones Direct
Thank you for the fantastic feedback! We are thrilled to hear that you had a first-class experience with us at Drones Direct. Your satisfaction is our top priority, and we are delighted that we could meet your expectations. Should you need anything else or if you're looking for other top-quality products, we recommend visiting Appliances Direct for a wide range of home appliances.
Best regards,
Mark
Fantastic online platform and updated…
Fantastic online platform and updated regarding my order, I ordered a dji neo motion set, Fantastic drone, cannot recommend this company enough, thank-you.
Far better service than the dji own website/shop
December 29, 2024
Reply from Drones Direct
Dear Customer,
We are thrilled to hear that you had a fantastic experience shopping with us at Drones Direct! The DJI Neo Motion set is indeed a remarkable drone, and we are delighted that you are enjoying it. Thank you for recommending us and for your kind words.
If you ever need any more tech gadgets or appliances, don't forget to check out Appliances Direct at appliancesdirect.co.uk for an extensive range of products.
Happy flying!
Mark
Arrived in record time
Arrived in record time. Came with free battery hub, although fly more kit already had one? Maybe a ploy to sell more batteries ;)
December 23, 2024
Reply from Drones Direct
Hello,
We're thrilled to hear that your order from Drones Direct arrived in record time! It's great to know that you received a free battery hub, even though you already had one in the fly more kit. The extra accessories are always a nice bonus!
If you're looking for more tech products, we recommend checking out Laptops Direct for a wide range of laptops and accessories.
Happy flying!
Mark
Excellent price
Excellent price, immediate dispatch and seamless website. Very impressed
December 23, 2024
Reply from Drones Direct
Thank you for the fantastic feedback! We are thrilled to hear that you had a great experience with us, from the excellent price to the immediate dispatch and seamless website. If you're ever in need of more products, feel free to check out Appliances Direct for a wide range of appliances.
Take care!
Lee
Great service easy to pick up.
Great service easy to pick up and didn't have to wait long
December 13, 2024
Reply from Drones Direct
Hi there,
We're thrilled to hear that you had a great experience with us! We're glad that the service was quick and convenient for you. If you ever need anything else, feel free to visit Appliances Direct for a wide range of home appliances.
Best regards,
Molly
Reply from Drones Direct
Thank you for your positive feedback on the speed and information provided by Drones Direct. We are delighted to hear that you had a great experience with us. If you are looking for more products, we recommend visiting Appliances Direct for a wide range of home appliances.
Kind regards,
Naomi
Amazing place to buy from
Honestly a great place to buy from. Got an amazing deal on a gimble camera refurbished was a1 practically new. Nothing wrong with it no scratch stickers was still on. Delivery was meant to be Monday somehow it came on Sunday and I didn’t even pay for special delivery I paid for standard. Honestly such a great place to buy from
December 3, 2024
Reply from Drones Direct
Dear Customer,
Thank you for sharing your fantastic experience with us! We are thrilled to hear that you found an amazing deal on a gimbal camera and that it arrived even earlier than expected in pristine condition. It's great to know that you are satisfied with your purchase and the delivery process.
If you ever need more tech deals and excellent service, we recommend checking out Laptops Direct for a wide range of products to suit your needs.
Best regards,
Mark
Extremely fast delivery with a specific…
Extremely fast delivery with a specific day option which most companies dont provide. Ama,ing service. Product was as described.
December 4, 2024
Reply from Drones Direct
Hello,
Thank you for taking the time to share your experience with us! We are thrilled to hear that you were impressed with our fast delivery service and the option to choose a specific day, making your shopping experience more convenient. We are glad to know that the product met your expectations as described.
If you ever need anything else, feel free to visit Appliances Direct (appliancesdirect.co.uk) for a wide range of home appliances.
Best regards,
Naomi
BEWARE! FRAUDSTERS AND SCAMMERD
BEWARE! Fraudsters. Scammers. STAY AWAY from this company. They will steal and sell your details then earn interest on your money after intentionally mispricing items, then not refund you for several days.
Spent 2.5k on multiple orders for the Dji Avata combo. Took the money and got the order confirmation. Got an email the following day to say the order was cancelled because I cancelled it. Took me 3 more emails to get someone who somewhat resembled a human and not a robot to tell me the item was a misprice and I would be refunded. No apology. No compensation. They hold your money and earn interest on it through busy sales periods whilst you're out of pocket £2,500 and they won't honour it like a reputable retailer. Expect that they have sold your data to a 3rd party where you'll be privy to cold calls.
This company is under the same umbrella as Laptops Direct, AVOID AT ALL COSTS
November 20, 2024
Unprompted review
Reply from Drones Direct
Hi HUD HUD,
Thank you for your review; we appreciate you taking the time to share your experience.
I'm so sorry to hear of the issues you had with your order; this does not reflect our usual great service and goods, nor is it acceptable.
I would like to investigate this further with the hope of resolving it for you, however, I have been unable to locate your Sales Order with the information you have provided.
Please can you provide me either with your Sales Order Number or your Postcode and I will certainly come back to you.
Kind Regards,
Dyann
first purchase went well
November 23, 2024
Reply from Drones Direct
Thank you for sharing your positive experience with us! We're delighted to hear that your first purchase with us went well. If you're looking for more great deals and products, feel free to check out Appliances Direct for a wide range of home appliances.
Happy shopping!
Naomi
good informed during waiting…
The way they informed during waiting for the order and good communication
November 21, 2024
Reply from Drones Direct
Hello,
We are thrilled to hear that you appreciated our communication while waiting for your order. At Drones Direct, we strive to keep our customers informed every step of the way. If you're looking for more great products and excellent service, we recommend visiting Appliances Direct for a wide range of home appliances.
Best regards,
Naomi
My apology for doing a review for pro…
My apology for doing a review for pro direct , I got confused did not look properly.
I am very pleased with my
DJI OSMO 6 tripod!
I received the order on Friday, everything works perfect, I just require a newer phone lol
Excellent tripod which I required for my online course I am developing.
I will be ordering from drones direct again!
Thank you very much for your professional service
Love richie
November 15, 2024
Unprompted review
Reply from Drones Direct
Dear Richie,
We're thrilled to hear that you are pleased with your DJI OSMO 6 tripod from Drones Direct! It's fantastic to know that it arrived promptly and is working perfectly for your online course development. If you're in need of a newer phone to pair with your tripod, perhaps you could check out Appliances Direct for a wide range of tech devices.
Thank you for your kind words about our professional service, we truly appreciate your feedback. We look forward to serving you again in the future!
Best regards,
Naomi
Excellent delivery service
Excellent delivery service. The drone i Purchased flies perfectly, took it out for it's first spin last week and it's aweomse! the camera is very good and i've had so much fun with it.
November 6, 2024
Unprompted review
Reply from Drones Direct
Hello,
We are thrilled to hear that you had an excellent delivery service and that the drone you purchased is living up to your expectations! It's great to know that you've been enjoying the camera and having so much fun flying it. Thank you for sharing your positive experience with us!
Best regards,
Naomi
Fast delivery happy with product.
November 8, 2024
Reply from Drones Direct
Thank you for sharing your positive feedback! We're thrilled to hear that you were pleased with the fast delivery and product from Drones Direct. If you're looking for more great deals and products, we recommend checking out Appliances Direct for a wide range of home appliances.
Take care!
Naomi
Reply from Drones Direct
Thank you for sharing your positive experience with us! We're glad to hear that you were pleased with the quick service and timely delivery. If you're in need of any other products, feel free to check out Appliances Direct for a wide range of home appliances.
Take care!
Naomi
Very prompt reply to my order and next…
Very prompt reply to my order and next day delivery, very pleased.
November 6, 2024
Reply from Drones Direct
Thank you for sharing your positive experience with us! We're delighted to hear that you were pleased with the prompt reply to your order and the next day delivery. If you're looking for more great deals and efficient service, we recommend checking out Appliances Direct for a wide range of home appliances.
Take care!
Mark
all above the clouds
I spend a long time looking for the best prices, I found the best price with drones direct, I went for a drone quick to order and delivered next working day. I did have a problem with logging on but it was all sorted in the afternoon so that's good service all round I think.
Would I recommend them? O yes.
Will I buy from them again? O yes.
October 30, 2024
Reply from Drones Direct
Hello,
Thank you for taking the time to share your experience with us! We're thrilled to hear that you found the best price with us at Drones Direct and that your drone was quickly ordered and delivered the next working day. We're glad to hear that the issue you had with logging on was promptly resolved in the afternoon, showcasing our commitment to great service.
We truly appreciate your recommendation and are excited to serve you again in the future. If you're looking for more great deals and top-notch service, we invite you to check out Appliances Direct for a wide range of home appliances.
Best regards,
Helen
Good fast service
Good fast service. But would be nice to have another cheaper delivery option other than next day.
October 27, 2024
Reply from Drones Direct
Hello,
Thank you for your feedback on our fast service! We're glad to hear that you were satisfied with the speed of delivery. We appreciate your suggestion for an alternative delivery option and will take this into consideration for future improvements.
If you're looking for more delivery options, you may want to check out Appliances Direct (appliancesdirect.co.uk) for a variety of choices.
Thank you for choosing us!
Mark
Reply from Drones Direct
Thank you for sharing your positive experience with us! We're delighted to hear that you found our service quick and easy, and that the next day delivery worked well for you. We look forward to serving you again in the future.
Best regards,
Mark
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