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DrückGlück.de Reviews 

4,808
•
TrustScore 3 out of 5

2.8

Casino
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Rated 1 out of 5 stars

Con site! Payed with PayPal now won’t let me take money out with PayPal, says I need to withdraw with apple pay! I don’t have Apple Pay! Now going through gambling commission to get money back. Skill... See more

Company replied

Rated 4 out of 5 stars

I like to play at Drückglück. The site is attractively designed, user-friendly and clear. The slot selection is good, only my absolute favorite slots Holmes and the stolen Stones from YGGDRASIL and Me... See more

Rated 1 out of 5 stars

Hello last week I was offered a refund, I was told it would take 2-7 working days to arrive back into my bank account, it is now day 9 and I still have not received it, I am UNABLE to sign in to conta... See more

Company replied

Rated 4 out of 5 stars

Always been a reputable casino. Fair bonus conditions and good loyalty bonus. Unfortunately, communication needs a lot of improvement, especially when it comes to the verification proces... See more

Company replied

Company details

  1. Casino

Written by the company

DrückGlück ist eine innovative Online-Spielothek Wir bieten über 1200 Slots und zahlreiche Aktionen und Bonusangebote. DrückGlück ist für Desktop und alle mobilen Geräte zugänglich. Mit speziellen Features, wie Turnieren, Angeboten des Tages und VIP-Programmen und anderen Bonus Aktionen wird dem Spieler ein abwechslungsreiches Spielerlebnis geboten.

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You should know

2.8

Average

TrustScore 3 out of 5

5K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 24 hours

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2.8

All reviews

(4,808)

225 reviews in the last 12 months

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Rated 2 out of 5 stars

Loosing so much

September 9, 2021
Unprompted review
DrückGlück.de logo

Reply from DrückGlück.de

Hi Romina,

I am sorry to read that luck has not been on your side lately.
We can promise you that we go to great lengths to ensure that fair play and all game results are generated by the Random Number Generator software.

If you would like to discuss your concerns in depth, feel free to join us on live chat. In the meantime, we wish you good luck and have a nice day.

Rated 1 out of 5 stars

Chances are close to zero

I know it’s gambling and there is a random chance to win but I would like to share my short adventure still.

Registration, was fine - Beginner Bonus is not available for all games but a few selected. So I paid in 500 euro + 500 euro as the Bonus then. After 3 hours I was at 0 euro. While doing 1 euro spins, my biggest win in these 3 hours were 7.20 euro, also I could only get 2 times free games with 4.50 euro and 5,60 euro. Overall, it was a sad experience if you think about the fact I had 1000 euro for the Slots and my biggest win was 7.20 euro while doing 1 euro Spins.

September 8, 2021
Unprompted review
DrückGlück.de logo

Reply from DrückGlück.de

Hi Daniel,

I am sorry to read that you are unhappy with your recent winnings.
I fully understand that your feeling regarding the recent lack of winnings, but it is important to remember that this is a game of chance - we cannot guarantee or promise any winnings. What we can promise is that we will provide a safe, fair and fully licensed gaming environment.

We can promise you that we go to great lengths to ensure that fair play and all game results are generated by the Random Number Generator software (RNG or simply put random number generator) and subjected to an external compliance test by iTech Labs. The tests are conducted against a standard recognized by the highly regulated remote gambling jurisdictions around the world, including the MGA.

As we believe in complete transparency, we do ensure that the statistics and information on every game is available for our players to view. Should you wish to view these prior to playing any of our games, you are of course welcome to do so by clicking on the information buttom (i) at the top right of the game you wish to play.

If you would like to discuss your concerns in depth, feel free to join us on live chat. In the meantime, we wish you good luck and have a nice day.

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